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Splunk Observability Cloud vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Digital Experience Monitoring (DEM)
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
107
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Cloud Monitoring Software (2nd), Container Management (4th)
TeamViewer ONE
Ranking in Digital Experience Monitoring (DEM)
11th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (18th), Remote Monitoring and Management (RMM) (9th), Patch Management (18th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of October 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Splunk Observability Cloud is 6.7%, up from 3.4% compared to the previous year. The mindshare of TeamViewer ONE is 0.7%. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud6.7%
TeamViewer ONE0.7%
Other92.6%
Digital Experience Monitoring (DEM)
 

Featured Reviews

PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The maintenance of Splunk Observability Cloud is very easy; it's manageable."
"Splunk Observability Cloud is extremely reliable and an extremely trusted source, and it has definitely gained public faith and public trust."
"The most valuable feature is dashboard creation."
"With the metrics collection, I can proactively find incidents and work on the major issues when they happen and predict these issues."
"The initial setup was straightforward. We didn't find it to be too complex."
"Splunk Observability Cloud has positively impacted my organization because we have become huge clients."
"The best features in Splunk Observability Cloud are the metrics; I can see any logs or anything related to the server or services we want to monitor, and the metrics are a good function."
"Splunk Observability Cloud is highly effective in improving digital resilience, as real-time visibility, proactive alerting, fast root cause analysis, distributed tracing, and AI-driven insights enable anomaly detection, which allows us to quickly understand failures, recover faster, maintain system availability, and handle failures in complex distributed environments by seeing how services interact and where breakdowns occur."
"All the features of TeamViewer Remote Management are very good from my perspective."
"The most valuable feature is the ease of use, and using this solution enables us to get support easily."
"We use the product to communicate."
"There are some great features."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"TeamViewer Remote Management is very easy and very good for remote work."
"The initial setup of TeamViewer Remote Management is very simple."
"The most valuable feature of this solution is Remote Access."
 

Cons

"Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms. These categories of dashboards would be very helpful for customers."
"The RUM part of Splunk Observability Cloud can be improved significantly."
"The price has room for improvement."
"Overall, I would rate Splunk Observability Cloud a three out of ten."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"Integrating some third-party add-ons can be challenging, involving many implementation and configuration steps."
"The learning curve for understanding all features should be improved, and the cost can increase."
"We currently lack log analysis capabilities in Splunk APM."
"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."
"The licensing model is restrictive. Even if you have a license, it's hard to use it."
"The price for the license could be improved, as well as the setup could be easier."
"I would like to see better pricing, more customization, and increased automation."
"VPN connection is an area with shortcomings that need improvement in the solution."
"It could be more secure."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"There have been some delays in the past due to unstable internet connection."
 

Pricing and Cost Advice

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"This is an expensive solution."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It is expensive."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk APM is a very cost-efficient solution."
"Splunk Infrastructure Monitoring is an expensive solution."
"Users need to pay a yearly license for TeamViewer Remote Management."
"We pay a yearly licensing fee."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"I have used the free version of the solution."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"The solution's license is expensive."
"Its price is a little high as compared to other solutions."
"It is a licensed product."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
Outsourcing Company
16%
Financial Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise72
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
TeamViewer IoT
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Carey Paul Honda
Find out what your peers are saying about Splunk Observability Cloud vs. TeamViewer ONE and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.