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Splunk Observability Cloud vs TeamViewer ONE comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Digital Experience Monitoring (DEM)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
85
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Network Monitoring Software (7th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (5th)
TeamViewer ONE
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Remote Monitoring and Management (RMM) (9th), Patch Management (21st), Unified Endpoint Management (UEM) (12th)
 

Mindshare comparison

As of May 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Splunk Observability Cloud is 5.9%, up from 2.9% compared to the previous year. The mindshare of TeamViewer ONE is 0.2%. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud5.9%
TeamViewer ONE0.2%
Other93.9%
Digital Experience Monitoring (DEM)
 

Featured Reviews

Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features include user time tracking and the ability to analyze application load times."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"Splunk Observability Cloud has helped improve our operational performance and company's resilience, which was their initial offering."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"We are now able to monitor our infrastructure and get the information in real-time should anything happen."
"The feature I find most valuable, is the data integration."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"It supports proactive management, enhances security, and improves operational efficiency."
"The most valuable feature is the remote management capabilities."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"The product is very stable."
"The stability seems to be pretty good so far."
"The most recent enhancements are quite remarkable."
"It's easy to use and maintain."
"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
 

Cons

"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."
"I would like to see an improvement and some innovation in the customer interface."
"The price of this solution is very high and can be improved."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"I would say that it is quite helpful, but for different kinds of applications, it could be improved because sometimes it might provide a cloud judgment of the root cause analysis."
"The monitoring of workloads when using SignalFx could be improved."
"In the next release, I would like to see more integration with other solutions."
"The solution’s stability could be improved."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"Using the solution’s remote connection causes some lagging issues."
"The licensing model is restrictive. Even if you have a license, it's hard to use it."
"It could be more secure."
"I would like to see better pricing, more customization, and increased automation."
"There are some challenges with compatibility."
"The solution is a bit expensive. It could be cheaper."
 

Pricing and Cost Advice

"The pricing is based on several factors, including the scale of deployment."
"The price of Splunk APM is less than some of its competitors."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"Splunk APM is a very cost-efficient solution."
"Splunk Infrastructure Monitoring is an expensive solution."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk has been fairly expensive, but it has been predictable."
"It appears to be expensive compared to competitors."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"We pay a yearly licensing fee."
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"I have used the free version of the solution."
"We pay for a yearly license."
"There are no charges to be paid for the solution since I use it for personal use."
"Addition services could be lower priced."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
6%
Financial Services Firm
16%
Comms Service Provider
9%
Healthcare Company
7%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise8
Large Enterprise55
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
TeamViewer IoT
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Carey Paul Honda
Find out what your peers are saying about Splunk Observability Cloud vs. TeamViewer ONE and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.