

Sophos Endpoint and Symantec Endpoint Security Enterprise are both leading solutions in the endpoint protection category. Sophos appears to have the upper hand due to its ease of integration and user-friendly interface alongside its competitive pricing.
Features: Sophos is recognized for seamless integration with its other products like firewalls, lightweight performance, and centralized management through a consolidated portal. Symantec offers robust protection with detailed network security measures, including intrusion prevention and firewall management, which are critical for large-scale enterprises.
Room for Improvement: Sophos could improve its support services and enhance integration with third-party tools. Issues with resource consumption and setup complexity also pose challenges. For Symantec, improving firewall features and simplifying its management consoles would enhance user experience. Furthermore, both products need to streamline their support services and feature sets for better customer satisfaction.
Ease of Deployment and Customer Service: Sophos offers multiple deployment options across on-premises and cloud environments, though customer support feedback is mixed regarding response time and expertise. Symantec provides favorable deployment experiences in hybrid environments but shares similar support challenges as Sophos, indicating room for improvement in service responsiveness.
Pricing and ROI: Sophos is praised for competitive pricing and substantial ROI, particularly in economically constrained regions with discounts on multi-year licenses. Despite this, some perceive it as slightly expensive. Symantec, while more costly, provides significant value through comprehensive protection and flexible licensing, making it ideal for enterprises willing to invest more for advanced protection.
I rate Sophos support as excellent, giving it a ten out of ten.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
The solution is exceptionally stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time.
I need an on-premises Active Directory that syncs to the cloud to make it work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
It is quite affordable; I think the pricing and licensing are reasonable.
The cost is reasonable and cheaper than other alternatives.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
The automated response feature helps to mitigate breaches effectively.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security Enterprise | 0.7% |
| Sophos EPP Suite | 1.1% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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