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SonicWall Capture Client vs Symantec Endpoint Security Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR offers high ROI with reduced costs, improved efficiency, affordable pricing, and enhanced security features compared to competitors.
Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
 

Customer Service

Sentiment score
7.0
Cortex XDR is praised for technical support and responsiveness, despite occasional delays and varying regional support quality.
Sentiment score
6.0
SonicWall Capture Client service is accessible and multilingual, but resolution speed and process length receive mixed reviews.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
Product Manager at wahana piranti teknologi
SonicWall is different. All the time they will make reports. Your trouble ticket is in this status, the trouble ticket needs this information.
CISO at PCRA
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Product Manager at a tech services company with 11-50 employees
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
IT Consultant at a tech services company with 11-50 employees
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR scales well for different organizations, but may be costly for small enterprises despite its cloud-based efficiency.
Sentiment score
7.0
SonicWall Capture Client is ideal for SMEs due to its adaptability, scalability, simple interface, and flexible licensing.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
There are no restrictions on the scalability of SonicWall Capture Client.
Product Manager at a tech services company with 11-50 employees
SonicWall Capture Client is accessed via cloud-based management console.
Product Manager at a tech services company with 11-50 employees
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Product Manager at wahana piranti teknologi
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
IT Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is highly stable, resolving early issues and delivering consistent, reliable performance with minimal downtime.
Sentiment score
8.6
SonicWall Capture Client is praised for stability and reliability, despite some performance impacts from high resource consumption.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
They have different data centers in the entire world, and when some data center, for example, here in Texas or in California, experiences some issue, they very quickly switch to another data center and they send a notification from the degradation.
CISO at PCRA
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
The solution is exceptionally stable.
IT Consultant at a tech services company with 11-50 employees
 

Room For Improvement

Cortex XDR needs better integration, user interface, automation, and competitive pricing, along with reduced performance issues and clearer features.
SonicWall Capture Client needs performance, interface, compatibility, and report upgrades, plus mobile access and improved server proximity in South America.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
I believe SonicWall needs to make more testing regarding the compatibilities with some commercial applications.
CISO at PCRA
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
Product Manager at a tech services company with 11-50 employees
XDR cannot be used unless MDR services are purchased with SonicWall.
Product Manager at a tech services company with 11-50 employees
Many customers are seeking modern protection features such as MDR (managed detection and response).
IT Consultant at a tech services company with 11-50 employees
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Setup Cost

Cortex XDR's pricing is seen as reasonable for its advanced capabilities, though setup costs can be perceived as high.
SonicWall Capture Client offers competitive pricing, but costs may vary and can be high for small businesses and certain infrastructures.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
Trend Micro is more expensive, around 15% or 20% more expensive than SonicWall Capture Client.
CISO at PCRA
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Product Manager at a tech services company with 11-50 employees
 

Valuable Features

Cortex XDR enhances security with AI-driven analytics, user-friendly management, cloud deployment, and comprehensive threat response features.
SonicWall Capture Client provides robust security with rollback, machine learning, user-friendly interface, and integration with SentinelOne.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
Product Manager at wahana piranti teknologi
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Product Manager at a tech services company with 11-50 employees
The troubleshooting and the support service from SonicWall for this suite in particular is very easy and very quick.
CISO at PCRA
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
IT Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Endpoint Detection and Response (EDR) (33rd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of SonicWall Capture Client is 0.9%, up from 0.6% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
SonicWall Capture Client0.9%
Symantec Endpoint Security Enterprise0.5%
Other94.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
reviewer2162541 - PeerSpot reviewer
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.
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Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
10%
Comms Service Provider
11%
Construction Company
9%
Government
8%
Manufacturing Company
8%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
10%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business12
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for SonicWall Capture Client?
I am familiar with the pricing of SonicWall Capture Client, and we have two parameters for pricing. One is the MSP ve...
What needs improvement with SonicWall Capture Client?
While I believe SonicWall Capture Client is a good tool, it has some incompatibility with some applications that is v...
What is your primary use case for SonicWall Capture Client?
We have a partnership with SonicWall, and we are not just a customer, but a user. We have been partners since 2012 an...
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many custo...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
What advice do you have for others considering Symantec Endpoint Security Enterprise?
Several of my customers continue to use Symantec Endpoint Security Enterprise. As a system consultant, I recommend an...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Luton College
Information Not Available
Find out what your peers are saying about SonicWall Capture Client vs. Symantec Endpoint Security Enterprise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.