SonicWall Capture Client and Symantec Endpoint Security Enterprise are both competitive in the endpoint security market. Users are happier with the pricing and support of SonicWall Capture Client, but Symantec Endpoint Security Enterprise seems to be a superior product due to its features and users feel it is worth the price.
Features: SonicWall Capture Client offers advanced threat protection, ransomware defense, and detailed visibility into endpoints. Symantec Endpoint Security Enterprise provides comprehensive threat protection, machine learning capabilities, and high-performance threat hunting.
Room for Improvement: Users of SonicWall Capture Client suggest improvements in the reporting features and customization options. Symantec Endpoint Security Enterprise users point out the need for a more intuitive management system and better integration with third-party tools.
Ease of Deployment and Customer Service: SonicWall Capture Client users report a straightforward deployment process and responsive customer service. Symantec Endpoint Security Enterprise users experience a more complex deployment process but benefit from extensive support.
Pricing and ROI: SonicWall Capture Client is considered more affordable with higher user-reported ROI. Symantec Endpoint Security Enterprise, despite its higher cost, is viewed as delivering significant value due to its robust features.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
There are no restrictions on the scalability of SonicWall Capture Client.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
SonicWall Capture Client is accessed via cloud-based management console.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
The solution is exceptionally stable.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory.
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
The automated response feature helps to mitigate breaches effectively.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Product | Market Share (%) |
---|---|
Symantec Endpoint Security Enterprise | 0.5% |
SonicWall Capture Client | 0.6% |
Other | 98.9% |
Company Size | Count |
---|---|
Small Business | 10 |
Midsize Enterprise | 1 |
Company Size | Count |
---|---|
Small Business | 16 |
Midsize Enterprise | 7 |
Large Enterprise | 9 |
SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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