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SonicWall Capture Client vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
 

Customer Service

Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
Product Manager at wahana piranti teknologi
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Product Manager at a tech services company with 11-50 employees
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
IT Consultant at a tech services company with 11-50 employees
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
There are no restrictions on the scalability of SonicWall Capture Client.
Product Manager at a tech services company with 11-50 employees
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Product Manager at wahana piranti teknologi
SonicWall Capture Client is accessed via cloud-based management console.
Product Manager at a tech services company with 11-50 employees
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
IT Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
The solution is exceptionally stable.
IT Consultant at a tech services company with 11-50 employees
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Room For Improvement

SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
Product Manager at a tech services company with 11-50 employees
XDR cannot be used unless MDR services are purchased with SonicWall.
Product Manager at a tech services company with 11-50 employees
The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory.
Product Manager at wahana piranti teknologi
Customers are uncertain about the modern protection features compared to competitors such as ThreatDown, CrowdStrike, and SentinelOne.
IT Consultant at a tech services company with 11-50 employees
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Setup Cost

SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Product Manager at a tech services company with 11-50 employees
 

Valuable Features

SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
Product Manager at wahana piranti teknologi
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Product Manager at a tech services company with 11-50 employees
The automated response feature helps to mitigate breaches effectively.
IT Consultant at a tech services company with 11-50 employees
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Detection and Response (EDR) (42nd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security Enterprise0.7%
SonicWall Capture Client0.8%
Other98.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
reviewer2162541 - PeerSpot reviewer
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Government
9%
Educational Organization
9%
Comms Service Provider
14%
Manufacturing Company
11%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many customers are seeking modern protection features such as MDR (managed detection and r...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
 

Overview

 

Sample Customers

Luton College
Information Not Available
Find out what your peers are saying about SonicWall Capture Client vs. Symantec Endpoint Security Enterprise and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.