Try our new research platform with insights from 80,000+ expert users

SolarWinds Pingdom vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
57th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Server Monitoring (11th), Active Directory Management (10th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Pingdom is 0.3%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Carlos Camargo - PeerSpot reviewer
Provides user-friendly API features and has straightforward deployment process
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are monitoring and reporting."
"Once you set the threshold on your environment, it feels very real-time"
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"It's good at monitoring system-specific things like ports, services."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
 

Cons

"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Some of the functions could improve by making them easier."
"Technical support could use some improvement."
"I would like to see better integration with other products."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"One area that could benefit from improvement is its performance"
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
 

Pricing and Cost Advice

"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"The license was paid yearly and included technical support."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
"The product is expensive."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
860,825 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
9%
Government
7%
Educational Organization
14%
Computer Software Company
12%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Spotify, MailChimp, Slack, Twitter
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about SolarWinds Pingdom vs. SolarWinds Server and Application Monitor and other solutions. Updated: July 2025.
860,825 professionals have used our research since 2012.