No more typing reviews! Try our Samantha, our new voice AI agent.

SolarWinds Hybrid Cloud Observability vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
17th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Cloud Monitoring Software
25th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Network Traffic Analysis (NTA) (11th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds Hybrid Cloud Observability is 1.2%, up from 0.4% compared to the previous year. The mindshare of WhatsUp Gold is 3.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds Hybrid Cloud Observability1.2%
WhatsUp Gold3.2%
Other95.6%
Cloud Monitoring Software
 

Featured Reviews

Kalyan Kothali - PeerSpot reviewer
Associate Vice President at Wissen infotech
Unified dashboards have improved hybrid infrastructure monitoring and support daily operations
The dashboard and reporting can be improved. The way the dashboards are being configured and presented in SolarWinds Hybrid Cloud Observability has certain challenges. The look and feel and ease of configuring are areas where we see difficulties. There are certain limitations where we are not able to select the range or live details. Specifically, I want to have a trend analysis on certain thresholds, but those are tricky and we are not able to do that. We are currently downloading that and then using Excel to represent it. Those kinds of features are missing as of now. AI features in SolarWinds Hybrid Cloud Observability, we only started this in 2024. We are still stabilizing the environment. AI is the next thing, so we did not start looking into that yet. Even the dashboards that we are trying to build to understand the trend analysis in SolarWinds Hybrid Cloud Observability show always the live information. What is the current state, how many monitors, how many are green, how many are amber, where we have warnings, what are at risk, is the live information that we could build from the dashboard. When trying to analyze the thresholds or how much increase we need to make, or what the trend is happening, getting into those details is difficult. Building those kind of reports is a tricky one. We struggle a lot in that area.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."
"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."
"Positive changes include improvements in uptime, faster troubleshooting, and reduced downtime."
"SolarWinds Hybrid Cloud Observability provides a huge benefit on this new platform, and we can use it more efficiently with the customized reports and the dashboards."
"Live data is good for immediate action, specifically for the command center and the NOC team."
"In my opinion, the best feature SolarWinds Hybrid Cloud Observability offers is traceability."
"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."
"SolarWinds Hybrid Cloud Observability has positively impacted my organization by improving our reporting capabilities, allowing us to send regular reports to management for constant analysis and visibility of the network's state."
"Overall, we have been satisfied with the functionality of the product."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"This product has aided us in procurement and is overall a well-priced solution."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The installation and configuration process are easy."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."
 

Cons

"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"SolarWinds Hybrid Cloud Observability could be improved in several ways. It feels slow sometimes, especially when handling large amounts of data."
"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."
"I have experienced a problem with SolarWinds Hybrid Cloud Observability, although I cannot detail the specific problems I have encountered."
"I have been using SolarWinds Hybrid Cloud Observability for a short time as I tried once, but I did not prefer it, so we moved back and we do not use it again."
"Event management features can be added as it has limited capability to ingest events from external sources."
"Currently, SolarWinds Hybrid Cloud Observability monitors AWS, Azure, and virtual environments, but it is primarily built on the traditional Orion platform."
"SolarWinds tends to lose some advantages because the SNMP criteria for monitoring Huawei devices are not providing the comprehensive reports we need, leading me to deduct one point."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Regional product team support is not very good."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"The point system is not clear and clarity around this would improve our understanding of the system."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
 

Pricing and Cost Advice

"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."
"The most valuable feature is the cost compared to other solutions."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The price of WhatsUp Gold is good."
"This is a well priced solution."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
Government
8%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
SolarWinds Hybrid Cloud Observability is device-based. How many devices we want to bring on board determines the cost. Technically, we have built multiple clusters based on the regions that we want...
What needs improvement with SolarWinds Hybrid Cloud Observability?
Regarding AI features in SolarWinds Hybrid Cloud Observability, we currently depend on other AI features such as BigPanda and other tools. There are some improvements in correlation, but it is stil...
What is your primary use case for SolarWinds Hybrid Cloud Observability?
Most valuable features of SolarWinds Hybrid Cloud Observability compared to the previous platform are not immediately apparent. However, since we have not fully moved to SaaS, I cannot comment on t...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about SolarWinds Hybrid Cloud Observability vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.