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SmartRecruiters vs Workday HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
SmartRecruiters improved efficiency and cost-effectiveness, reducing hiring time and increasing user satisfaction with its intuitive design.
Sentiment score
5.7
Workday HCM delivers significant time savings and ROI through streamlined HR tasks, reducing manual work, and enhancing engagement.
 

Customer Service

Sentiment score
6.7
SmartRecruiters' support is praised for efficiency but faces criticism for ticketing; phone support is suggested for improvement.
Sentiment score
6.6
Workday HCM support is generally responsive, with a strong community, though customization in regions like Korea needs improvement.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Senior people and systems analyst at B_labs & Mylo
You typically get a response the same day.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
Making tech support more accessible could help with customization needs.
Senior Lead - Portal Rewards at BrowserStack
 

Scalability Issues

Sentiment score
7.0
SmartRecruiters is scalable and flexible, supporting diverse organizations globally with tailored capabilities for recruitment and internal mobility.
Sentiment score
7.6
Workday HCM is scalable and flexible, ideal for medium to large enterprises with diverse global roles and customization options.
Workday Human Capital Management is very much scalable; all you need is a browser to work or access your data, even for implementation purposes.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
We have moved from 800 to 1,600 headcount, and I have found it to be very scalable.
Senior Lead - Portal Rewards at BrowserStack
 

Stability Issues

Sentiment score
8.1
SmartRecruiters is a reliable ATS with occasional minor issues, praised for stability and consistent performance in recruitment.
Sentiment score
7.9
Workday HCM is highly stable, with a 97% uptime and minor weekly login slowness, praised for its reliability and adaptability.
I have never seen a breakdown of the software or any late response.
Senior Lead - Portal Rewards at BrowserStack
 

Room For Improvement

SmartRecruiters faces challenges in accessibility, integration, user experience, compliance, and requires improvements in tech support and feature robustness.
Workday HCM faces challenges in customization, reporting, integration, pricing, performance, and usability, needing improvements and enhancements.
The initial implementation is a massive project that requires a lot of data cleanup and preparation tasks.
System engineer at a retailer with 10,001+ employees
If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
Senior people and systems analyst at B_labs & Mylo
 

Setup Cost

SmartRecruiters pricing starts at $10,000 annually, varies by size and features, but offers discounts for non-profits.
Workday HCM is seen as expensive, with tiered pricing based on modules and headcount, offering significant features and ROI.
 

Valuable Features

SmartRecruiters provides an intuitive interface, effective sourcing, integration, and customization, making it adaptable and suitable for diverse organizations.
Workday HCM centralizes HR tasks with user-friendly tools, seamless integration, automation, and robust analytics for efficient data management.
We now have real-time visibility into our global headcount and labor costs, which allows our leadership to make faster data-driven decisions.
System engineer at a retailer with 10,001+ employees
The most valuable function in Workday Human Capital Management is that it is easy to implement and automates business processes, which is very important.
Senior Software Engineer at a consultancy with 1,001-5,000 employees
The information about employee codes, variable compensation plans, and which variable compensation the employee receives gets captured in a very intuitive manner.
Senior Lead - Portal Rewards at BrowserStack
 

Categories and Ranking

SmartRecruiters
Ranking in Talent Acquisition
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (3rd)
Workday HCM
Ranking in Talent Acquisition
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
Benefits Administration (1st), Talent Management (2nd), Cloud HCM (2nd)
 

Mindshare comparison

As of July 2026, in the Talent Acquisition category, the mindshare of SmartRecruiters is 2.8%, up from 2.0% compared to the previous year. The mindshare of Workday HCM is 12.5%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
Workday12.5%
SmartRecruiters2.8%
Other84.7%
Talent Acquisition
 

Featured Reviews

SUMANTA  GHOSH - PeerSpot reviewer
Regional Recruitment Lead at IQ-EQ
A user-friendly tool that functions without any glitches
With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, but we manage the employee lifecycle with the help of SAP, and I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required.
Eslam Abo Elnaga - PeerSpot reviewer
Senior people and systems analyst at B_labs & Mylo
Has improved HR process efficiency through intuitive workflows and responsive support
There is something that could be improved in Workday, specifically in the time tracking module. While I am not working on Workday now, I was a regional HRIS working for Egypt, Malta, India, and China. I mention these countries to relate to high population countries and companies. In our company, we use assigned work schedules for our teams. Because we work with the time tracking module, we need to assign shifts. In the manufacturing industry, we might need to change shifts every day or week. Manufacturing teams are huge, approximately 50 to 200 people in one team. If this team has one leader, the leader needs to assign a work schedule for each person individually. While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself. I have requested this functionality many times. When extracting business processes awaiting actions report, I can select different processes in one box, hit okay, and the report comes up. However, the same functionality does not work for work schedule assigning. If implemented, it would help many people in companies with high populations and big teams.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Healthcare Company
9%
Manufacturing Company
8%
Construction Company
8%
Manufacturing Company
11%
Financial Services Firm
9%
Government
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise50
 

Questions from the Community

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What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
What is your experience regarding pricing and costs for Workday?
If you go with the launch implementation approach, the solution is generally not very expensive. If you want to add more features to your subscription, Workday becomes expensive. The solution is fl...
 

Also Known As

No data available
Workday Human Capital Management
 

Overview

 

Sample Customers

Atlassian, Aol, IBM, Napa, Skechers
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SmartRecruiters vs. Workday HCM and other solutions. Updated: June 2026.
905,526 professionals have used our research since 2012.