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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
19th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.2%, down from 12.3% compared to the previous year. The mindshare of Zoho Cliq is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise11.2%
Zoho Cliq1.8%
Other87.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it is a good idea as it works better than most solutions out there."
"Slack offers several valuable features. Firstly, they have a message deletion feature, which is now available in other software as well, but Slack was the one who introduced it in enterprise solutions."
"I am impressed with the product's calls and screen share features which are very useful."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"The product has the ability to scale."
"Slack Business - Enterprise has had a positive impact on our organization with better communication, provides faster response times, fewer emails, and has helped create a more agile company."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"The most valuable feature for me was the different channels."
"It works fine on lower networks as well."
 

Cons

"It would be better if Slack had a 'select all' option to delete all the files."
"Notifications are not as good as they could be (especially for mobile)."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"It could be more stable than one of its competitors."
"Slack tends to crash once a month."
"Now I have set it to start automatically, but before that when I was launching manually, there was a strange way to log in, not like just clicking on an icon and being instantly locked."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The solution’s pricing is cheap."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"When it comes to pricing, it is on the expensive side."
"We use the free version that does not have a license."
"The solution is expensive."
"The tool's pricing could be cheaper."
"It's on the more expensive side."
"It is less expensive than one of its competitors."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
17%
Financial Services Firm
11%
Computer Software Company
10%
Marketing Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: February 2026.
884,192 professionals have used our research since 2012.