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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
2nd
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
82
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
20th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.5%, down from 11.9% compared to the previous year. The mindshare of Zoho Cliq is 1.7%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise11.5%
Zoho Cliq1.7%
Other86.8%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface looks better to me, it is more easy to use, and everything is working okay for our purposes."
"The solution makes it easy to create groups, share documents, and communicate."
"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"The product makes communication seamless."
"Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams."
"The product gives the best user experience."
"The most valuable features are video conferencing and sharing content during meetings."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"It works fine on lower networks as well."
 

Cons

"The solution should have less frequent updates."
"One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack."
"The video calling experience on Slack needs improvement."
"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."
"I would like to see the social sharing of blogs, announcements, or other news directly from the message corner."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"Now I have set it to start automatically, but before that when I was launching manually, there was a strange way to log in, not like just clicking on an icon and being instantly locked."
"Slack's Canvas feature could be improved in terms of its user experience."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"Slack is definitely worth the money."
"I would rate the tool's pricing a four out of ten."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"The tool's pricing could be cheaper."
"It is less expensive than one of its competitors."
"It is an affordable solution."
"We use the free version that does not have a license."
"The solution is cheap in my country."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
20%
Financial Services Firm
13%
Computer Software Company
11%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
The direct call feature could be enhanced, particularly when calling peers. When showing screens during calls, the screen sharing functionality is not as smooth as Google's offering. It appears to ...
Ask a question
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Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Microsoft, Slack, Atlassian and others in Enterprise Social Software. Updated: January 2026.
880,901 professionals have used our research since 2012.