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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.2%, down from 12.5% compared to the previous year. The mindshare of Zoho Cliq is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise11.2%
Zoho Cliq1.8%
Other87.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us."
"Slack offers the ability to make customizable applications and plugins."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack."
"What I find valuable in Slack is that the interface is very attractive and it's easy for any new person to adapt to."
"Slack is a collaboration tool where you can create specific topic-related channels and manage different threads on different talks so people can interact and maintain a chat."
"Slack is a powerpack bundle of features that help small or large organizations to handle teams and their tasks."
"It works fine on lower networks as well."
 

Cons

"The mobile app needs improvement. It consistently misses notifications."
"From my perspective, a disadvantage of Slack compared to Teams is that connecting between the apps can be a bit difficult."
"Slack feels clustered and hence it should improve its design and UI."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"Slack's screen sharing might also add the remote control feature, which is not there."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"Notifications are not as good as they could be (especially for mobile)."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"It is less expensive than one of its competitors."
"It's on the more expensive side."
"Slack is definitely worth the money."
"When it comes to pricing, it is on the expensive side."
"It is an affordable solution."
"The solution is cheap in my country."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"The tool's pricing could be cheaper."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
18%
Financial Services Firm
11%
Computer Software Company
10%
Marketing Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Slack Business - Enterprise keeps on adding a lot of features, but I would not comment from the feature point of view. Rather, I would comment on the ease of integration point of view. There is som...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: January 2026.
881,665 professionals have used our research since 2012.