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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
82
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.2%, down from 12.5% compared to the previous year. The mindshare of Zoho Cliq is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise11.2%
Zoho Cliq1.8%
Other87.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"Slack is a very collaborative tool that makes it easier for me to communicate with the onboarding and billing teams."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"The custom integration or bespoke integration through Slack APIs is the primary reason that we are still on Slack Business - Enterprise and we have never thought of migrating to any other vendors or exploring any other vendor."
"Slack's categorization of content and the availability of channels are highly valuable, as they keep communications organized."
"Slack is very supportive in terms of communication between my colleagues and clients."
"It works fine on lower networks as well."
 

Cons

"I think Slack could add additional features without making the solution slower or more difficult to use."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"The integration with SharePoint doesn’t work properly."
"Slack's channel and chat management could be more intuitive."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"Slack's Canvas feature could be improved in terms of its user experience."
"Slack feels clustered and hence it should improve its design and UI."
"The tool is a bit slow."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"The solution is cheap in my country."
"Slack is definitely worth the money."
"The solution is expensive."
"It's on the more expensive side."
"It is less expensive than one of its competitors."
"I would rate the tool's pricing a four out of ten."
"The tool's pricing could be cheaper."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
18%
Financial Services Firm
11%
Computer Software Company
10%
Marketing Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Slack Business - Enterprise keeps on adding a lot of features, but I would not comment from the feature point of view. Rather, I would comment on the ease of integration point of view. There is som...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: January 2026.
881,515 professionals have used our research since 2012.