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Slack Business - Enterprise vs Zoho Cliq comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.9
Number of Reviews
82
Ranking in other categories
No ranking in other categories
Zoho Cliq
Ranking in Enterprise Social Software
21st
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 11.2%, down from 12.5% compared to the previous year. The mindshare of Zoho Cliq is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Slack Business - Enterprise11.2%
Zoho Cliq1.8%
Other87.0%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Anand Bala - PeerSpot reviewer
Reaserch Analyst at Zreya Wealth
Provides ease of communication and is a stable solution
We use the solution for our organization's internal and commercial communications The solution's most valuable feature is the ease of communication. We can schedule meetings without any network interruptions. It works fine on lower networks as well. They should reduce data consumption and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I use Slack for communication with my colleagues."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"Slack offers the ability to make customizable applications and plugins."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"The solution makes it easy to create groups, share documents, and communicate."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"What I find valuable in Slack is that the interface is very attractive and it's easy for any new person to adapt to."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"It works fine on lower networks as well."
 

Cons

"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"The product should provide integration with other solutions like Gmail or Outlook."
"I would like the text in chat to be more customizable."
"Slack's interface is not simple for me. It's not a user-friendly interface"
"The excessive notifications and distracting nature keeps it from being a perfect solution for me."
"The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM."
"The solution needs to improve its scalability."
"They should reduce data consumption and improve network connection for video calls."
 

Pricing and Cost Advice

"It's on the more expensive side."
"I would rate the tool's pricing a four out of ten."
"The solution is expensive."
"It is less expensive than one of its competitors."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
"When it comes to pricing, it is on the expensive side."
"The solution is cheap in my country."
"The tool's pricing could be cheaper."
"It is a cost-efficient solution."
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Top Industries

By visitors reading reviews
Performing Arts
18%
Financial Services Firm
11%
Computer Software Company
10%
Marketing Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise13
Large Enterprise23
No data available
 

Questions from the Community

What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
Slack Business - Enterprise keeps on adding a lot of features, but I would not comment from the feature point of view. Rather, I would comment on the ease of integration point of view. There is som...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
GameVision, CRCC Asia, Purolite, FundsIndia, GPSS, europebet
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: January 2026.
881,455 professionals have used our research since 2012.