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Skype for Business vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
22nd
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Skype for Business is 3.9%, down from 13.2% compared to the previous year. The mindshare of Zoho Meeting is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.9%
Zoho Meeting2.0%
Other94.1%
Virtual Meetings
 

Featured Reviews

reviewer1854369 - PeerSpot reviewer
Executive at a government with 201-500 employees
Relying on dependable communication features for efficient collaboration
I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.
Yogesh Kumar Mali - PeerSpot reviewer
Managing Director at ALPHA LABS TECH PVT LTD
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Skype Business is the best program that performs this type of service, and it is a benchmark in the market."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"Overall, this is a good product and I recommend it."
"The most valuable feature is stability."
"The most valuable feature is the ease of organizing and setting up a meeting."
"The solution appears to be quite stable."
"I have found Skype for Business to be stable."
"The solution is scalable and is capable of working on every appliance on every operating system."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"The API is much more flexible than other platforms."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
"I switched to Zoho because it's convenient and offers a whole package."
"I like the tool's video call feature."
 

Cons

"We can't rely on Skype for that and that's why we sometimes use Google Meet instead."
"Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks)."
"Going forward, I would like to see better call quality and reliability."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."
"There are not many options, in terms of some other third-party integration."
"Going forward, I would like to see better call quality and reliability."
"I would like to see an updated user interface and layout even though no functionality is missing."
"Maybe the price could be lowered, but people will want a lower price forever."
"Maybe the price could be lowered, but people will want a lower price forever."
"They do not have phone support."
"I would like to see a chat feature in the solution."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
 

Pricing and Cost Advice

"Previously, I did not use another solution."
"The solution is priced fairly."
"Our company pays for a license for us to use the solution."
"I am using a corporate account for which I have not made any payments."
"A license is required to use the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"It may be slightly costly, but the features are awesome."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"The product is not costly like other applications."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Comms Service Provider
11%
Marketing Services Firm
11%
Construction Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...
What is your primary use case for Skype for Business?
We use Skype for Business for internal meetings, conference calls, remoting into PCs, and phone calls. Our virtual meetings typically include two or three participants, keeping them small. It is ea...
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Also Known As

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
No data available
 

Overview

 

Sample Customers

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Skype for Business vs. Zoho Meeting and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.