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ServiceNow vs Zudy VINYL comparison

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52,387 views|33,736 comparisons
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4,185 views|935 comparisons
Featured Review
Find out what your peers are saying about ServiceNow vs. Zudy VINYL and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Good stable and scalable solution.""There are lots of modules around IT service management such as IT business management and human resource management (HRC).""The Idea Portal and the PPM platform are most valuable. Their out-of-the-box dashboards and reporting are fantastic. I use them almost on a weekly basis. I have developed a couple of PMO dashboards for reporting. It is user-friendly. Everything is done through a navigation bar, and it makes things a lot easier that way.""There are many expansions available.""I think ServiceNow is highly stable. These kinds of tools are used in a big company, and I haven't seen any issues in terms of the core platform.""We have found change management and CMDB to be very useful.""Very easy to implement and to respond to my clients' needs.""The solution integrates well with other products."

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"Zudy has increased development speed. What would take us months to be able to complete, we're getting done in a matter of weeks. I have a number of projects that we were working on that I thought that we'd [only] be able to get completed by next year. We've already completed them and we're still in the year 2020.""The integration is a huge accelerator into enabling new business processes. As a small company, we have a few different systems that otherwise couldn't talk to each other. We recognize, from an IT perspective, the value that data and change in status of certain data in one area could influence the ability to take action in another. With these integration points, we are able to essentially create that communication from one system to another, letting system B know that something has been completed or is ready in system A. That allows our users to know that they are ready to complete a task. Without that, we would be relying on a lot of manual communication. We would be relying on individuals sending emails, saying, "Hey, by the way, this is ready in system A." Now, we have the system recognizing it and shooting that email off automatically, with all the instructions necessary.""The feature that I find most valuable with Zudy VINYL is how flexible it is. There are so many ways that you can connect data to it and there are so many features that are out-of-the-box that make the product very flexible and easy and easy to work with. It's got a great user interface which makes it a nice looking product that our employees are able to engage with quickly.""When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an enormous amount of time. We've cut that time by probably a fifth, with more power. I've been very happy with the speed of doing things in Zudy VINYL.""Their integrations are terrific. We've had zero issues, a 100 percent success rate with integrations. In terms of Zudy's data source connectors and API integrations, we've been really pleased. We use some software that is very common in the media business, and then we also have some custom things that we built for a variety of different use cases within our company, and we've had zero integration issues, in terms of getting data into Zudy and getting data out of it. It's been great.""The product is super fast at getting things done.""There are a lot of low-code development tools out there, but VINYL has the ability to connect to just about any data source out there, if an API exists for it and can be leveraged. We have even partnered with them at times to work with third-party vendors to develop APIs on our own, if there wasn't an API that exists for it."

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Cons
"I know that discovery tools are not meant to be simple, but somehow, if they could make it more simple and robust, that would be great.""The RPA needs improvement. That's a new area for them that they're just entering into now.""The reporting, which also includes dashboards, needs to be improved, and there should also be the ability to turn on and off portions of Project Management. Currently, as soon as you install the new version, you've got to go back there and make all the tweaks. There should be just a configuration file that goes to the new version.  The Project Management module does not leverage the knowledge base the way it should, and there is no built-in ability to get to the articles. Resource management should be easier. It would be amazing if they can make resource management a little bit more graphical. There are other solutions that I've seen where resource management was a more visual experience.""It's a little expensive compared to other tools.""It's a great platform, but there's still room for improvement. As the solutions stands now, you do need a lot of previous experience to use it. It would be great if they could develop some use case templates. This would be beneficial for a small and medium-sized businesses.""ServiceNow's mobile app should be seamless and it is not right now.""I would like to see more functionality in terms of custom workflows, not impacting the overall platform health.""The contract module is quite rudimentary and doesn't support contract line items."

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"During the initial rollout, the text editor wasn't 100% what we were looking for, but we were able to get the job done. After some discussions and finding ways to use different plugins during the short term, Zudy actually came back a few months later and said that they have integrated a standard product into their text editing that checked all the boxes for us.""There are some acknowledged technical limitations. I was looking to do some metadata manipulation, which is very atypical. Zudy said that they will work on building me a workaround. If there is a weakness, that would be it.""Eventually, a nicer way to create certain features, like the way that we create PDFs, would help. Sometimes the way that it resizes when I have multiple windows up, could also be better. It's minor stuff though. It's edge-case stuff.""Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard.""I don't have a lot of negative things to say about the platform. One of the things we joke about, because it is very minor in detail, is that as with any platform, when you're hosting a live webinar on a GoToMeeting or a Zoom, everything slows down a little bit. So when you're doing a live demo internally with folks, the platform can go a step slower. That's not necessarily just a Zudy thing.""Upload time of documents that needed to be uploaded was a request that we were having an issue with. That issue got resolved in [near] real time, within probably 30 minutes.""It might help if they put out different types that would provide different ways to view the data. I'd like to see more on that."

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Pricing and Cost Advice
  • "The mandatory minimum is US$ 20,000 for licensing."
  • "The licenses are expensive."
  • "The setup cost is high compared to others, especially when the scope is not fixed."
  • "I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware."
  • "$230 per user."
  • "It is very expensive because it is a big organization. You have to pay for additional things."
  • "ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM."
  • "There are licensing fees."
  • More ServiceNow Pricing and Cost Advice →

  • "Compared to if I used traditional methods, such as hiring developers and setting up systems, VINYL is costing me less than half of what it would normally cost."
  • "Pricing and licensing are on par with or better than what we were looking at and what we had. That was also one of the key factors for making the decision. We cut our costs in half by going over to the Zudy platform."
  • "The pricing and licensing of Zudy are fair."
  • "We haven't really had any issues with pricing. Like with any good partnership, you're paying a fair and good price for a good product. That's where great partnerships are developed, when one side doesn't feel like they won in a deal; when both sides feel like they won. That's where we are with Zudy VINYL."
  • "The pricing and the licensing of Zudy are reasonable. Pricing is always a tricky thing. It could be a little simpler, but they're doing well. I'm happy with it."
  • "We also pay for the managed services help that we get from them. But, to me, it is a very effective cost model. Licenses are relatively inexpensive, then you pay by the drink in terms of the managed services that you are going to need, which has been great. We figure out where we want to apply those services and try to be pretty diligent about managing the costs there."
  • More Zudy VINYL Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp.  Because ServiceNow has a very strong module (Performance Analysis) reporting which will… more »
    Top Answer: 
    Everything about the schema, including the design of ServiceNow, is great.
    Top Answer: 
    It's very expensive, and if care is not taken, competitions can quickly come and take over the space by offering better pricing.
    Top Answer: 
    When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an… more »
    Top Answer: 
    The pricing and the licensing of Zudy are reasonable. Pricing is always a tricky thing. It could be a little simpler, but they're doing well. I'm happy with it. There were a couple of… more »
    Top Answer: 
    There are always micro things that could be improved. There are certain buttons that I want to have a certain feature. We can make it work, but it's a little tricky. Eventually, a nicer way to create… more »
    Ranking
    Views
    52,387
    Comparisons
    33,736
    Reviews
    62
    Average Words per Review
    580
    Rating
    8.1
    Views
    4,185
    Comparisons
    935
    Reviews
    7
    Average Words per Review
    2,956
    Rating
    9.4
    Comparisons
    Learn More
    Overview

    ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

    ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

    ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

    “The Smarter Way to Workflow”

    ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

    ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

    ServiceNow offers service management software for industries including:

    Cloud services
    Education
    Financial services
    Government
    Healthcare
    Manufacturing
    Telecommunications

    Reviews from Real Users

    IT Central Station users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.

    Zudy is a visionary enterprise application development company with a breakthrough low-code no-code platform known as VINYL. VINYL’s patented technology-agnostic development environment turns mobile and web into one, enabling enterprises to build highly configurable applications in just days rather than months or years. Using VINYL, enterprises can dramatically increase the number of new applications they can build from an average of three per year to more than 50.

    Offer
    Learn more about ServiceNow
    Create Enterprise Apps without Code

    Find out more about how Zudy VINYL's code-free platform can speed up your enterprise application development process. Contact Zudy to find out more.

    Sample Customers
    AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
    Brooks Brothers, Stericycle, DXL, Aetna, JCrew, Barstool Sports, iHeart Media, Cal-Maine Foods Inc, Collette Travel, Kraft Sports Group, Fresh Direct
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company15%
    Healthcare Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider15%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Pharma/Biotech Company17%
    Leisure / Travel Company13%
    Manufacturing Company13%
    Non Tech Company8%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider15%
    Retailer8%
    Government6%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business31%
    Midsize Enterprise28%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business65%
    Midsize Enterprise27%
    Large Enterprise8%
    Find out what your peers are saying about ServiceNow vs. Zudy VINYL and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    ServiceNow is ranked 1st in Rapid Application Development Software with 73 reviews while Zudy VINYL is ranked 8th in Rapid Application Development Software with 7 reviews. ServiceNow is rated 8.2, while Zudy VINYL is rated 9.4. The top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". On the other hand, the top reviewer of Zudy VINYL writes "This is the first time something has been able to pull off my dream, and have it up and running in a fraction of the time". ServiceNow is most compared with BMC Helix ITSM, Microsoft PowerApps, Pega BPM, ManageEngine ServiceDesk Plus and JIRA Service Management, whereas Zudy VINYL is most compared with Microsoft PowerApps, QuickBase, OutSystems, Mendix and Salesforce Platform. See our ServiceNow vs. Zudy VINYL report.

    See our list of best Rapid Application Development Software vendors and best No-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.