We performed a comparison between ServiceNow and WorkflowGen based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."I find almost all the features valuable. It can do nearly everything except make your coffee, as my colleagues always say. It's got pros and cons, like every software, but the good thing about it is that it has a very structured approach."
"Very easy to implement and to respond to my clients' needs."
"The most valuable features of the solution are the ease of use and the sensor for ticketing systems."
"Very good incident management, chain management and problem management features."
"ServiceNow is one of the few easiest platforms you can integrate with products like Ansible to automate your workflows."
"The most valuable feature is that this is a Cloud solution."
"Flexibility is the most valuable feature of ServiceNow, that is, being able to modify it to do what we need it to do."
"ServiceNow was the first true enterprise to service management platform."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"The solution could improve by making the CMDB integrate with a CI better to allow it to be seen across multiple platforms."
"The solution could be made cheaper. Machine learning and artificial intelligence should be introduced in the next release."
"Transparency in the pricing model needs to be improved."
"Performance could be improved."
"I would like to see a mobile version of ServiceNow."
"Very expensive."
"System deployment and automation capabilities could be within the platform, similar to competitors."
"The solution’s user interface could be improved and given a better design."
"This solution needs to be more customizable."
Earn 20 points
ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews while WorkflowGen is ranked 38th in Rapid Application Development Software. ServiceNow is rated 8.4, while WorkflowGen is rated 7.6. The top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". On the other hand, the top reviewer of WorkflowGen writes "Good for automatically triggering workflows, but needs to be more customizable". ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian, whereas WorkflowGen is most compared with .
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
