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ServiceNow Strategic Portfolio Management vs Upland WorkEngine comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (6th), Enterprise Agile Planning Tools (3rd)
Upland WorkEngine
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Project Management Software (30th)
 

Featured Reviews

reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
it_user150900 - PeerSpot reviewer
Works at a tech services company with 501-1,000 employees
Easy to implement with limited customization. Integration adds complexity.
I'm currently in the process of implementing EPM Live upgrade to release 5.6. Compared to MS Project Server I'd give EMP LIVE a 5 out of 5. For this implementation the focus is on features such as Resource Management, MS Project Schedule integration, time sheets, integration with external systems…
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
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Also Known As

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
WorkEngine, EPM Live
 

Overview

 

Sample Customers

Proximus, UNT SYSTEM, SAP SuccessFactors
BMC, Cantor Fitzgerald, Ciena, Staples, Church Pension Group, Electrocomponents, The Hershey Company, Vectron, EmblemHealth, Eaton Truck Division, Giodamce Software, Crosspoint Engineering, Trinity, Missouri Department of Conservation
Find out what your peers are saying about Planisware, monday.com, Broadcom and others in Project Portfolio Management. Updated: July 2026.
909,725 professionals have used our research since 2012.