SentinelOne Singularity Complete vs Trend Micro ScanMail comparison

SentinelOne and Trend Micro are both solutions in the Anti-Malware Tools category. SentinelOne is ranked #2 with an average rating of 8.6, while Trend Micro is ranked #20 with an average rating of 9.0. SentinelOne holds a 3.8% mindshare in Anti-Malware Tools, compared to Trend Micro’s 0.7% mindshare. Additionally, 97% of SentinelOne users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

SentinelOne Singularity Com...

Read 199 SentinelOne Singularity Complete reviews

24,253 Views
4,123 Comparison Views

97% willing to recommend

Trend Micro ScanMail

Read 7 Trend Micro ScanMail reviews

1,870 Views
991 Comparison Views

75% willing to recommend

SentinelOne Singularity Com...

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

SentinelOne Singularity Complete and Trend Micro ScanMail are competing in the cybersecurity field. SentinelOne seems to have an upper hand due to its advanced endpoint protection, while Trend Micro excels in email security.

Features: SentinelOne Singularity Complete provides strong automated threat detection and response through AI-driven technology, offers excellent rollback and remediation features, and includes deep visibility capabilities for enhanced threat monitoring. Trend Micro ScanMail offers robust email scanning tools to protect against phishing, integrates seamlessly with Microsoft Exchange, and provides comprehensive anti-malware protection specifically designed for email environments.

Room for Improvement: SentinelOne can benefit from refining its false positive rates, improving integration with legacy systems, and enhancing small business usability. Trend Micro ScanMail could see improvements in deployment speed, user interface modernization, and better threat response analytics to compete more effectively with endpoint security solutions.

Ease of Deployment and Customer Service: SentinelOne boasts cloud-based deployment that is straightforward, with solid customer support channels available for troubleshooting. Trend Micro ScanMail offers integrated solutions with existing email platforms, which might involve some complexity during initial setup, accompanied by reliable customer support.

Pricing and ROI: SentinelOne typically demands a higher upfront cost but can deliver significant ROI through its comprehensive security features. Trend Micro ScanMail offers competitive pricing, which is attractive for businesses focused on email security, delivering good value especially in email threat protection scenarios.

To learn more, read our detailed SentinelOne Singularity Complete vs. Trend Micro ScanMail Report (Updated: July 2025).

Buyer's Guide

SentinelOne Singularity Complete vs. Trend Micro ScanMail

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SentinelOne Singularity Com...

Ranking in Anti-Malware Tools

2nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

199

Ranking in other categories

Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)

Trend Micro ScanMail

Ranking in Anti-Malware Tools

20th

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of SentinelOne Singularity Complete is 3.8%, down from 8.8% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Anti-Malware Tools

Featured Reviews

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."

"It is easy to collect and retain logs with SentinelOne."

"The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform."

"The security aspect is the most valuable feature for me."

"It seamlessly integrates with other solutions, providing a high level of compatibility and effectiveness."

"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."

"The interface of SentinelOne Singularity Complete is user-friendly, and we can quickly find what we need."

"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."

More SentinelOne Singularity Complete pros

"The analysis part is good."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"Its integration with mail platforms is valuable."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"What I like the most about Trend Micro ScanMail is its easiness."

"I like that Trend Micro ScanMail is very effective and quite strong."

Cons

"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."

"SentinelOne Singularity Complete is the best EDR in the market, but it will evolve, though I have concerns about using US partners in Europe due to the geopolitical context. It is better to work with European companies."

"An area for improvement in SentinelOne is the search feature. You can't go beyond twenty thousand events, which ruins the task because it isn't enough when you're doing your investigation."

"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."

"The overall integration functionality for this solution could be improved."

"The speed of investigation of the MDR service team must be improved."

"It is complicated to do certain tasks."

"In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer."

More SentinelOne Singularity Complete cons

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The sandboxing part can be improved."

Pricing and Cost Advice

"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."

"It is very competitive with other solutions that are on the market. At least the last time we renewed, it was very competitive."

"Nothing good is cheap, and SentinelOne is no exception."

"I don't know about the licensing model. It seems easy, but it's not my area of expertise. I don't have information on how it compares to its competitors, but the pricing is per device."

"There are cheaper options out there that I know are not as effective. I have administered several of them, not for this organization but for others. The thing I like about SentinelOne is that I know that if it raises an alert, it is worth looking at, so we are not dealing with a lot of false positives. It is rare."

"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."

"Its price is per endpoint per year. One of the features of its licensing is that it is a multi-tenanted solution. From an MSSP point of view, if I want to have several different virtual clouds of customers, it is supported natively, which is not the case with, for example, Microsoft Defender. Another nice thing about it is that you can buy one license if you want to. Some vendors insist that you buy 50 or 100, whereas here, you can just buy one."

"SentinelOne is significantly less expensive than CrowdStrike. I recently did a price comparison between CrowdStrike and SentinelOne to determine where we are going for the next three years. CrowdStrike is 200% to 300% the cost."

More SentinelOne Singularity Complete pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

12%

Manufacturing Company

10%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

See all answers

What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.

See all answers

What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.

See all answers

Comparisons

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 5% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 4% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Complete

Compared 4% of the time

Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete

Compared 3% of the time

More SentinelOne Singularity Complete Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 28% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 20% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 15% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 11% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 9% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

SentinelOne Singularity Complete

July 2025

Download SentinelOne Singularity Complete product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

Sentinel Labs, SentinelOne Singularity

ScanMail

Overview

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

SentinelOne Singularity Complete vs. Trend Micro ScanMail

July 2025

Free Report: SentinelOne Singularity Complete vs. Trend Micro ScanMail

Find out what your peers are saying about SentinelOne Singularity Complete vs. Trend Micro ScanMail and other solutions. Updated: July 2025.

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