SentinelOne Singularity Complete vs Trend Micro ScanMail comparison

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SentinelOne Logo
10,265 views|5,137 comparisons
98% willing to recommend
Trend Micro Logo
1,051 views|437 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between SentinelOne Singularity Complete and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SentinelOne Singularity Complete vs. Trend Micro ScanMail Report (Updated: March 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool deletes the problem-causing process and prevents issues.""It is great for security monitoring and blocking when needed.""The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today.""The deep visibility feature is valuable. It is helping enrich our IR team in their investigations.""The tool saves 50% of the staff's time.""We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus.""I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation.""The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."

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"Its integration with mail platforms is valuable.""I like that Trend Micro ScanMail is very effective and quite strong.""It does the job. Even when our clients have a very high rate of emails per second, there has been no problem.""What I like the most about Trend Micro ScanMail is its easiness.""The analysis part is good."

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Cons
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation.""One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them.""It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated.""Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run.""It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection.""The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about.""The speed of investigation of the MDR service team must be improved.""When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools."

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"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it.""The sandboxing part can be improved.""Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement.""ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner.""The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

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Pricing and Cost Advice
  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "Its price is okay. It is not too high."
  • "It's a yearly subscription, but the price could be better."
  • "It is an expensive solution. I rate the pricing a seven out of ten."
  • More Trend Micro ScanMail Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
    Top Answer:What I like the most about Trend Micro ScanMail is its easiness.
    Top Answer:The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect against web access hacking, so I have to use an additional tool. Other companies… more »
    Top Answer:The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access. As a result, I need to use multiple… more »
    Ranking
    2nd
    out of 110 in Anti-Malware Tools
    Views
    10,265
    Comparisons
    5,137
    Reviews
    133
    Average Words per Review
    888
    Rating
    8.6
    28th
    out of 110 in Anti-Malware Tools
    Views
    1,051
    Comparisons
    437
    Reviews
    1
    Average Words per Review
    314
    Rating
    7.0
    Comparisons
    Also Known As
    Sentinel Labs, SentinelOne Singularity
    ScanMail
    Learn More
    Overview

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

    ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

    Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

    Sample Customers
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm11%
    Government11%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise19%
    Large Enterprise60%
    Buyer's Guide
    SentinelOne Singularity Complete vs. Trend Micro ScanMail
    March 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. Trend Micro ScanMail and other solutions. Updated: March 2024.
    769,789 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 176 reviews while Trend Micro ScanMail is ranked 28th in Anti-Malware Tools with 5 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro ScanMail is rated 6.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, Fortinet FortiMail and CrowdStrike Falcon. See our SentinelOne Singularity Complete vs. Trend Micro ScanMail report.

    See our list of best Anti-Malware Tools vendors.

    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.