SAP SuccessFactors vs Sympa HR comparison

SAP and Sympa HR are both solutions in the Cloud HCM category. SAP is ranked #1 with an average rating of 7.7, while Sympa HR is ranked #21 with an average rating of 7.0. SAP holds a 16.5% mindshare in CHCM, compared to Sympa HR’s 0.6% mindshare. Additionally, 85% of SAP users are willing to recommend the solution, compared to 100% of Sympa HR users who would recommend it.

SAP SuccessFactors

Read 99 SAP SuccessFactors reviews

8,972 Views
6,819 Comparison Views

85% willing to recommend

Sympa HR

Read 2 Sympa HR reviews

336 Views
289 Comparison Views

100% willing to recommend

SAP SuccessFactors

Sympa HR

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 3, 2024

SAP SuccessFactors and Sympa HR are competitors in the HR software market. Sympa HR gains an edge in user satisfaction and customization, while SAP SuccessFactors excels in integration capabilities, especially for larger enterprises.

Features: SAP SuccessFactors offers performance management, employee central, payroll, and analytics. Sympa HR provides an HR management system with flexible configuration and local HR compliance support.

Ease of Deployment and Customer Service: SAP SuccessFactors is suitable for complex IT environments, offering scalable deployment and support for large organizations. Sympa HR allows easier deployment for smaller enterprises with responsive customer service and local expertise.

Pricing and ROI: SAP SuccessFactors requires higher setup costs but presents high ROI for large businesses. Sympa HR is cost-effective for smaller businesses, with competitive setup costs offering a solid ROI.

To learn more, read our detailed SAP SuccessFactors vs. Sympa HR Report (Updated: September 2025).

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

September 2025

Download the complete report

Helped 872,837 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Management

1st

Ranking in Cloud HCM

1st

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Talent Acquisition (2nd), Global Payroll (2nd)

Sympa HR

Ranking in Talent Management

20th

Ranking in Cloud HCM

21st

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 16.5%, down from 22.9% compared to the previous year. The mindshare of Sympa HR is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM Market Share Distribution
Product	Market Share (%)
SAP SuccessFactors	16.5%
Sympa HR	0.6%
Other	82.9%

Cloud HCM

Featured Reviews

ManujGupta

Chief Executive Officer at Orane Consulting Pvt Ltd

Has improved employee satisfaction and streamlined real-time data management

In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.

Read full review

Henrik Aminoff

Senior System Specialist at M-Files

A tool to manage HR master data in a single system that needs to improve on the API front

As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had some kind of relationship with Sympa, and I used to attend meetings with Sympa's development teams regarding Sympa HR's API integrations in and out.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool has a unique talent management platform."

"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."

"It's brought to our organization a big big improvement. We would give it a good rating."

"The performance and goal management is good, and it has a fairly detailed employee central."

"The solution is very intuitive. Many of the things we need to do are easily accessible."

"The most valuable feature of SAP SuccessFactors is analytics."

"SAP SuccessFactors has positively impacted our organization as attrition has decreased, employee satisfaction in terms of help desk processes has improved, and the data transition from Excel, PowerPoint, or Tableau has become much more real-time."

"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."

More SAP SuccessFactors pros

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

"Sympa HR was helpful since it helped me manage HR master data in a single system."

Cons

"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."

"It's a bit complicated to make a change in the tool... It is time-consuming."

"The GUI needs to be enhanced to be in line with the latest and complete version of the solution."

"They should improve the reports."

"I find that the website sometimes has problems loading, but I'm unsure if it's an issue with SuccessFactors. After the login, there are some connection issues. We get some errors telling us that it cannot connect to the host."

"The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs."

"The reporting and cloud integration could be done better in this solution."

"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."

More SAP SuccessFactors cons

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

Pricing and Cost Advice

"The cost of SAP SuccessFactors is reasonable."

"The solution is on the expensive side but is definitely worth the money."

"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."

"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."

"We have a yearly license. There are no additional costs."

"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."

"The price of the solution is highly expensive."

More SAP SuccessFactors pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.

See recommendations

872,837 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

13%

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	13
Large Enterprise	69

No data available

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

See all answers

What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

See all answers

What do you like most about Sympa HR?

Sympa HR was helpful since it helped me manage HR master data in a single system.

See all answers

What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

See all answers

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

See all answers

Comparisons

Workday vs SAP SuccessFactors

Compared 24% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 15% of the time

SAP HCM vs SAP SuccessFactors

Compared 14% of the time

PeopleSoft vs SAP SuccessFactors

Compared 6% of the time

Awardco vs SAP SuccessFactors

Compared 5% of the time

More SAP SuccessFactors Competitors

Workday vs Sympa HR

Compared 100% of the time

More Sympa HR Competitors

Product Reports

Buyer's Guide

SAP SuccessFactors

October 2025

Download SAP SuccessFactors product report

Buyer's Guide

Cloud HCM

October 2025

Download Sympa HR product report

Also Known As

SuccessFactors

No data available

Overview

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

September 2025

Free Report: SAP SuccessFactors vs. Sympa HR

Find out what your peers are saying about SAP SuccessFactors vs. Sympa HR and other solutions. Updated: September 2025.

DOWNLOAD NOW

872,837 professionals have used our research since 2012.

See our SAP SuccessFactors vs. Sympa HR report.

See our list of best Cloud HCM vendors and best Talent Management vendors.

We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.