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SAP SuccessFactors vs Sympa HR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
Sympa HR
Ranking in Talent Management
30th
Ranking in Cloud HCM
26th
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 8.9%, down from 16.4% compared to the previous year. The mindshare of Sympa HR is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.9%
Sympa HR1.0%
Other90.1%
Cloud HCM
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
reviewer2385297 - PeerSpot reviewer
Student at a university with 5,001-10,000 employees
We benefit from built-in automations like notifications and standard processes, but customer support needs improvement
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4."
"Overall, it's excellent performance management."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"It's very user-friendly."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"The performance of the solution is very good."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
 

Cons

"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
"They should work on a faster way of locating a proper documentation."
"The installation was a bit complex. They are more complicated than other cloud solutions."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization."
"The reporting and cloud integration could be done better in this solution."
"The price of the solution could improve, it is too high."
"We would like to see improvement in the initial launch of the product, as it is currently quite slow."
"There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
 

Pricing and Cost Advice

"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The cost of SAP SuccessFactors is reasonable."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"It is not expensive because it is a complete suite with a module-based cost."
"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"It is not cheap, but it is reasonable."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about SAP SuccessFactors vs. Sympa HR and other solutions. Updated: October 2026.
921,028 professionals have used our research since 2012.