SAP SuccessFactors vs Sympa HR comparison

SAP and Sympa HR are both solutions in the Cloud HCM category. SAP is ranked #2 with an average rating of 7.6, while Sympa HR is ranked #21 with an average rating of 7.0. SAP holds a 20.8% mindshare in CHCM, compared to Sympa HR’s 0.3% mindshare. Additionally, 85% of SAP users are willing to recommend the solution, compared to 100% of Sympa HR users who would recommend it.

SAP SuccessFactors

Read 97 SAP SuccessFactors reviews

8,985 Views
6,735 Comparison Views

85% willing to recommend

Sympa HR

Read 2 Sympa HR reviews

175 Views
64 Comparison Views

100% willing to recommend

SAP SuccessFactors

Sympa HR

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SAP SuccessFactors and Sympa HR are competitors in the HR software market. Sympa HR gains an edge in user satisfaction and customization, while SAP SuccessFactors excels in integration capabilities, especially for larger enterprises.

Features: SAP SuccessFactors offers performance management, employee central, payroll, and analytics. Sympa HR provides an HR management system with flexible configuration and local HR compliance support.

Ease of Deployment and Customer Service: SAP SuccessFactors is suitable for complex IT environments, offering scalable deployment and support for large organizations. Sympa HR allows easier deployment for smaller enterprises with responsive customer service and local expertise.

Pricing and ROI: SAP SuccessFactors requires higher setup costs but presents high ROI for large businesses. Sympa HR is cost-effective for smaller businesses, with competitive setup costs offering a solid ROI.

To learn more, read our detailed SAP SuccessFactors vs. Sympa HR Report (Updated: May 2025).

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

May 2025

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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP SuccessFactors

Ranking in Talent Management

2nd

Ranking in Cloud HCM

2nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Talent Acquisition (2nd), Global Payroll (2nd)

Sympa HR

Ranking in Talent Management

23rd

Ranking in Cloud HCM

21st

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 20.8%, down from 22.3% compared to the previous year. The mindshare of Sympa HR is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

SandeepKumar7

Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees

Useful to manage employee life cycle management but is not very easy to implement

There are quite a few things, like goal management, in terms of transferring goals from manager to subordinates, which is probably not one of the best ways to look at SAP SuccessFactors, making it an area that could have been done better. Route management and template management are pretty good areas. The reporting in the tool is not as great as I would want it to be from a PMGM internal management perspective. I just hope that SAP SuccessFactors comes up with a payroll tool that suits India. I don't see it as one of the best tools for the Indian scenario. I would love to see much better document management in the system, like onboarding. Onboarding has document management, but if I want to report through it, there is not much that I can do about it. DMS in SAP would be great since, in most places, DMS is maintained outside the system. I would have loved to see better DMS in SAP SuccessFactors. In terms of the reporting, I understand that since everything is moving to SAP SAC. Even without SAP SAC, it would be great if we could have better analytics within SAP SuccessFactors.

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Henrik Aminoff

Senior System Specialist at M-Files

A tool to manage HR master data in a single system that needs to improve on the API front

As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had some kind of relationship with Sympa, and I used to attend meetings with Sympa's development teams regarding Sympa HR's API integrations in and out.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a uniform user interface."

"This solution offers good flexibility and configurability. It can handle different types of performance management."

"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."

"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."

"It has improved my organization by enabling us to efficiently manage our personnel."

"Scalability-wise, I rate the solution an eight out of ten...It is a stable solution."

"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."

"SAP SuccessFactors is a very reliable and stable solution."

More SAP SuccessFactors pros

"Sympa HR was helpful since it helped me manage HR master data in a single system."

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

Cons

"The integration between the recruitment module and employee central is a big problem."

"The graphical user interface (GUI) is not very friendly. On the homepage, it is not possible to place advisories or announcements at the top."

"It is not that user-friendly. It can be made more user-friendly."

"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."

"There is an area of improvement in integrating SuccessFactors with different platforms."

"The solution is quite expensive."

"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."

"Forms cannot be edited once submitted."

More SAP SuccessFactors cons

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

Pricing and Cost Advice

"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."

"The licensing fees are based on the number of modules that are being used, and the number of users."

"We have a yearly license. There are no additional costs."

"The cost of SAP SuccessFactors is reasonable."

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."

"The product is expensive. The product is worth the money you pay for it."

"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."

"I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."

More SAP SuccessFactors pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

35%

Computer Software Company

Manufacturing Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?

Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...

See all answers

What is better, SAP HCM or SAP SuccessFactors?

When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...

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What do you like most about SAP SuccessFactors?

The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...

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What do you like most about Sympa HR?

Sympa HR was helpful since it helped me manage HR master data in a single system.

See all answers

What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

See all answers

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

See all answers

Comparisons

Workday vs SAP SuccessFactors

Compared 29% of the time

Oracle HCM Cloud vs SAP SuccessFactors

Compared 16% of the time

SAP HCM vs SAP SuccessFactors

Compared 14% of the time

PeopleSoft vs SAP SuccessFactors

Compared 7% of the time

UKG vs SAP SuccessFactors

Compared 4% of the time

More SAP SuccessFactors Competitors

Workday vs Sympa HR

Compared 100% of the time

More Sympa HR Competitors

Product Reports

Buyer's Guide

SAP SuccessFactors

May 2025

Download SAP SuccessFactors product report

Buyer's Guide

Cloud HCM

June 2025

Download Sympa HR product report

Also Known As

SuccessFactors

No data available

Overview

SAP SuccessFactors is an AI-powered, cloud-based HR suite supporting over 100 countries, providing real-time insights and integrated solutions across core HR, payroll, talent, learning, analytics, and employee experience.

Trusted by over 10,000 organizations, SAP SuccessFactors elevates people processes, decisions, and experiences by empowering employees. It offers AI-driven tools enhancing self-service, learning, performance, and development, unifying people and skills data to align talents with business goals. The platform ensures compliance with legal updates and speeds up results using HR best practices and a robust partner network. Its modular design, seamless integration, and mobile access stand out, supporting global accessibility and talent management. Role-based permissions and automated compliance offer flexibility and security, catering to diverse industries.

What are the most important features of SAP SuccessFactors?

Performance and Goal Management: Facilitates setting and tracking employee objectives.
Employee Lifecycle Management: Streamlines employee processes from recruitment to exit.
Learning Management: Promotes continuous learning and development.
Real-Time Reporting: Provides instant insights into HR data.

What benefits should users look for in SAP SuccessFactors reviews?

Increased Productivity: AI-driven tools enhance workforce agility.
Talent Alignment: Unifying skills data aligns workforce with business priorities.
Compliance Assurance: Regular updates ensure legal and regulatory adherence.
Global Accessibility: Cloud-based platform supports cross-geography management.

Organizations implement SAP SuccessFactors for Performance Management, Talent Acquisition, Learning, and HR core functions, streamlining recruitment, onboarding, records management, goal setting, and performance evaluation. It extends to time management, compensation, and talent development, integrating across geographies for centralized data management, reporting, and analytics, enhancing HR operations and employee engagement.

SAP

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Buyer's Guide

SAP SuccessFactors vs. Sympa HR

May 2025

Free Report: SAP SuccessFactors vs. Sympa HR

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