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SAP SuccessFactors vs Sympa HR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
Sympa HR
Ranking in Talent Management
29th
Ranking in Cloud HCM
26th
Average Rating
7.0
Reviews Sentiment
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 8.4%, down from 19.3% compared to the previous year. The mindshare of Sympa HR is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP SuccessFactors8.4%
Sympa HR1.1%
Other90.5%
Cloud HCM
 

Featured Reviews

SS
Assistant Manager at Kashiv Biosciences
HR has gained clear analytics for attrition, goals, and appraisals and manages talent efficiently
SAP SuccessFactors has a low error rate. We had many ad hoc reports that we needed to generate, and it was very easy to do so in SAP SuccessFactors. We also created many in-house reports according to our specific requirements with the help of this tool, which was a really big game changer for us. We did not depend on advanced Excel in those cases. We generated a lot of detailed reports whenever we needed them during emergency cases or board meetings. A lot of usefulness and time were saved in those cases. I will also mention that we conducted a comparative study for some recruitment cases. We had a recruitment model where we were looking for a very niche profile. Since the job profile was really different and rare, we had to depend on analytics to understand and shortlist from a large pool of candidates that we already had in our database. Analytics was really helpful in this situation.
reviewer2385297 - PeerSpot reviewer
Student at a university with 5,001-10,000 employees
We benefit from built-in automations like notifications and standard processes, but customer support needs improvement
Learning Sympa HR was a mix of basics that were easy to grasp and some aspects that required more understanding due to customization. While it adapted to some of our specific needs, there were still areas that needed further tailoring, especially in integrations with other systems like Zoom. Currently, we're not using AI features in Sympa, but we're considering it as a future project to automate manual tasks in HR, although we're mindful of data privacy concerns when integrating AI tools with confidential personal data. I would rate Sympa HR at a seven out of ten. While it has some fundamental issues like allowing multiple leave applications for the same dates, it also offers a nice user experience. I would recommend it with reservations. If you're clear about your needs and can manage some shortcomings, it's a good option. However, if you require more reliable system support, you might want to explore other alternatives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us."
"The initial setup was pretty simple."
"We use the cloud version to maintain all the employee records, payroll, etc., and we use everything that comes with the HR suite."
"SAP SuccessFactors forms a key tool to our Employee Engagement pillar extensively leveraged by our HR function across the Group."
"SAP SuccessFactors is stable, we have not found any bugs or glitches."
"The performance of the solution is very good."
"From a user perspective, everything is straightforward; after login, we can easily navigate to any of the pages we need, and the organization structure, salary details, and training records are all available as drop-downs on the home page."
"This solution is very user-friendly, and supports 60 plus languages."
"Sympa HR was helpful since it helped me manage HR master data in a single system."
"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."
 

Cons

"What needs to be improved in this product is the user experience."
"The pricing is a bit high for smaller to mid-sized companies."
"The Onboarding module must be improved."
"Analytics could use some work."
"There are some limiting aspects to this product."
"The solution is quite expensive."
"The user interface could be improved."
"They should be more user friendly and give us more tools to make it more flexible."
"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."
"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."
 

Pricing and Cost Advice

"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"It is not expensive because it is a complete suite with a module-based cost."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"It could be cheaper."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"We don't utilize even half of the licenses because not everyone uses them. With SAP SuccessFactors, though, we're now conducting all our performance evaluations within the system, so I suppose we're making better use of those licenses. As for SAP for employee services and internal benefits processing, we do have licenses for those but don't utilize them."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise70
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
How easy is to maintain Workday, Oracle Cloud, and SuccessFactors?
I implemented Workday in 2024 and without having previous Workday experience, it was very challenging. I spent most of 2025 putting out fires and cleaning up the business processes that came with l...
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Comparisons

 

Also Known As

SuccessFactors
No data available
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis
Find out what your peers are saying about SAP SuccessFactors vs. Sympa HR and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.