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SAP SuccessFactors Onboarding vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP SuccessFactors Onboarding
Ranking in Talent Acquisition
15th
Average Rating
7.0
Reviews Sentiment
4.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UKG
Ranking in Talent Acquisition
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), AI-Agents for HR (4th)
 

Featured Reviews

MH
Consultant at In2IT EBS
Onboarding has streamlined hiring and document workflows but still needs a more intuitive interface
Onboarding is user-friendly, and we can map documents and forms based on the requirements of the clients. The recruit-to-hire data mapping is also quite good in Onboarding. I have worked with the Onboarding dashboard extensively. Based on the company culture and the processes they want to integrate within the Onboarding process, we gather those requirements and implement them in the system. The implementation capabilities are quite strong in this regard. SAP SuccessFactors Onboarding is open to experimentation and iteration. The candidate flow from RCM to Onboarding is quite seamless. Forming a candidate into an employee is accomplished within a few clicks, including sending the candidate from Onboarding to EC, which provides a good experience for the client. From version 1.0 to 2.0, things have changed considerably. DocuSign and other integrations have been added to Onboarding, and I believe things are progressing well. Electronic forms during Onboarding have helped us reduce time, and e-signatures and DocuSign have been particularly beneficial. Building forms within the system and uploading them has significantly reduced paperwork and manpower requirements, resulting in considerable time savings.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Onboarding is user-friendly, and we can map documents and forms based on the requirements of the clients."
"All aspects of the employee lifecycle can be handled within the Ultipro system: Recruiting/onboarding, employment validation, payroll processing, performance plans and reviews, and salary planning."
"Improvement of processes Reduction in man hours to complete tasks Employee engagement"
"With their assistance, we've been able to cut down on payroll processing errors, analyze our benefits for accuracy, and eliminate foreseeable issues with effective reporting."
"Using Business Intelligence, we have been able to produce reports to track our Overtime Analysis and catch any invalid payroll entries that need to be corrected, among many other things."
"Customer service is great."
"It is a huge timesaver and having all our info in the same platform is fantastic."
"The ease of use; UltiPro is easy for both the tech savvy HR person and those with limited knowledge of using HCM applications."
"Customer service has been good."
 

Cons

"I observe that numerous support issues arise with clients, requiring frequent bug fixes."
"Reporting is always a hurdle for any user just because it is so extensive."
"We encountered stability issues with UTM; still is not working properly."
"Having no person on site to help us through integration was a big negative."
"Customer service is poor; unless we are being the squeaky wheel, we haven't gotten the best service."
"Reporting and the talent suite need improvement compared to other vendors."
"Recruiting and interfacing the information to payroll are areas with room for improvement."
"Benefits, deductions, and payroll set up issues have hampered the success of deployment."
"Customer Service: Average."
 

Pricing and Cost Advice

Information not available
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What needs improvement with SAP SuccessFactors Onboarding?
I observe that numerous support issues arise with clients, requiring frequent bug fixes. The user interface could be more user-friendly. Based on these observations, I would rate the system at 7.5.
What is your primary use case for SAP SuccessFactors Onboarding?
I am working with SAP SuccessFactors Onboarding for RCM and Onboarding purposes. I work with one of the implementation partners of SAP, and we implement the system for our customers. Primarily, we ...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Information Not Available
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
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