Having one tool to populate many systems for one user is one of the most beneficial aspects of the product, along with the audit part. When using Firefighter, we could have information about what a user modified or did in production because we sometimes have to use an SU01 transaction, so in that case, we use Firefighter. The main benefit for me is that it is a global system to manage the user in many systems, and also the assessment of risk with GRC. We are using Access Request to onboard people. I see some potential improvements for stability because sometimes we do not know why the approval workflow of GRC stops in the middle. When we have a look in GRC, we see that the validation is finished, but that is not the case. Sometimes, we have to check and relaunch GRC. It helps in risk detection. The benefits of SAP Access Control's user permissions management are measured through the reports in GRC. Time savings are obvious. In one request, we are able to create a user in a different system, so it is a time saving. It is a money saving as well because the access manager spends less time creating a user in a different system.
