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Sangfor Internet Access Gateway (IAG) vs Symantec Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sangfor Internet Access Gat...
Ranking in Secure Web Gateways (SWG)
31st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Sangfor Internet Access Gateway (IAG) is 0.8%, down from 0.8% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Symantec Secure Web Gateway1.4%
Sangfor Internet Access Gateway (IAG)0.8%
Other97.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Muhammad Asif Shaikh - PeerSpot reviewer
Deputy GM - IT at a manufacturing company with 1,001-5,000 employees
Designed to provide comprehensive and secure internet access with high visibility into users
After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with its own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a ten out of ten."
"The most significant aspect is the control it offers over internet traffic, like managing computer access to specific sites such as Facebook. I find particular value in its ability to control the depth of internal traffic, enabling actions like blocking specific file extensions on social media or specific IPs. This control by categories is a standout feature for us in Sangfor Internet Access Gateway (IAG)."
"The solution is interoperable and has centralized management."
"Scalability is not really any major issue, it is quite scalable and if we need to do more deployments, we just add them."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."
"As a proxy, there are many features available that benefit the customers, including caching, the security appliance, the cloud of service, and many other features."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"It offers an easy initial setup."
"It is a stable solution."
 

Cons

"In Sangfor Internet Access Gateway (IAG), its speed is an area of concern where improvements are required."
"After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with their own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products."
"The solution's logging system should be improved because its logs are not precise and are a little confusing."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"The reports could be better."
"The cost has risen and it is more expensive than it used to be."
"I think the worst thing that we're experiencing is very poor and inadequate technical support."
"The problem with Complete Website Security is with the dot com transition and dealing with Symantec is becoming a problem right now."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"The platform’s data center is not capable of managing most of the traffic."
 

Pricing and Cost Advice

"The solution’s pricing is cheaper than any other solution."
"It is one of the reason for choosing it over other available products. However, recently, this year, there have been recurring concerns. I believe we might consider migrating to another solution."
"I rate the product pricing a five or six out of ten on a scale of one to ten."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
8%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
21%
Financial Services Firm
11%
Comms Service Provider
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a customer.
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new features they bring in.
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. It has a super easy interface for allowing and blocking on the fly if needed. The...
 

Also Known As

No data available
Symantec Complete Website Security
 

Overview

Find out what your peers are saying about Sangfor Internet Access Gateway (IAG) vs. Symantec Secure Web Gateway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.