SailPoint Identity Security Cloud and Workspace ONE UEM both compete in the identity management and device management space. SailPoint appears to have a more comprehensive identity governance feature set, while Workspace ONE UEM excels in device management efficiency and security integration.
Features: SailPoint Identity Security Cloud is notable for its robust identity governance features, quick deployment, and a wide range of out-of-the-box connectors that make it adaptable for extensive identity management needs. Workspace ONE UEM excels in device management capabilities, efficient app deployment, and strong integration features, especially in remote management and security protocols.
Room for Improvement: SailPoint Identity Security Cloud users have reported concerns about high pricing, complexity in configurations, and limited automation in provisioning. There are also issues with technical support and the need for improved customization and reporting features. Workspace ONE UEM faces criticism for high costs, complex setup processes, and limited third-party tool integration. Enhancements in training resources and UI customization are also needed.
Ease of Deployment and Customer Service: SailPoint Identity Security Cloud provides options for on-premises and cloud deployments supported by strong customer service, although there can be delays in feedback. Workspace ONE UEM offers flexible deployment options across public and private clouds but struggles with technical support responsiveness and a complex deployment process that often requires skilled personnel.
Pricing and ROI: SailPoint Identity Security Cloud is perceived as expensive, especially for smaller enterprises, with additional costs for customization. However, it can deliver ROI through streamlined identity processes and compliance automation. Workspace ONE UEM is also seen as costly, particularly by SMBs, but its comprehensive features justify the expense for larger enterprises. Both solutions demand careful assessment of feature needs against budget constraints to ensure a sustainable investment.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical support is very good.
Sometimes, the support is slow, and they often suggest resorting to expert services.
It is not poor support, but it is not perfect support we're getting right now; it is not an immediate solution, and it may take two or three days.
The support side has recently become weaker compared to what it used to be with VMware.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The compliance management feature set is heavily used and beneficial for most organizations.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
| Product | Market Share (%) |
|---|---|
| SailPoint Identity Security Cloud | 12.6% |
| Workspace ONE UEM | 1.3% |
| Other | 86.1% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 8 |
| Large Enterprise | 40 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.
VMware Workspace ONE is available:
VMware Workspace ONE Key Features
VMware Workspace ONE Benefits
Some of the benefits of using VMware Workspace ONE include:
Workspace ONE Components
Reviews from Real Users
Below is some feedback from our PeerSpot users who are currently using the solution:
PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
