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Rootly vs Squadcast comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rootly
Ranking in IT Alerting and Incident Management
11th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Squadcast
Ranking in IT Alerting and Incident Management
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the IT Alerting and Incident Management category, the mindshare of Rootly is 3.6%, down from 10.6% compared to the previous year. The mindshare of Squadcast is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Squadcast0.7%
Rootly3.6%
Other95.7%
IT Alerting and Incident Management
 

Featured Reviews

HJ
Manager at teshama
Seamless Slack incidents have standardized my workflows and have streamlined post mortems
Slack-based workflow in Rootly helps my team during incidents by simplifying incident management and workflows, easing writing post-mortems, supporting planned maintenance, and offering valuable team support for migration and training. It's streamlining our incident management process overall, and having everything automated and flexible is extremely valuable through automations. The best features Rootly offers are all-in-one incident management and an intuitive user-friendly GUI. I find the user interface highly intuitive because it's very easy to customize and navigate, even for new users, hence making the learning curve very comfortable and smooth. Rootly is very valuable, especially because it's very cost-effective. It's also very easy to use, and it has a very proactive and supportive customer support team. I have seen a return on investment as Rootly has made interactions smoother and more efficient. The speed of Rootly makes my work more productive.
HemantKumar7 - PeerSpot reviewer
Senior Site Reliability Engineer at a tech vendor with 501-1,000 employees
Proactive alert routing has improved uptime and now reduces incident impact across teams
Squadcast requires improvement in that whenever team members upload notes, there is a restriction preventing them from manually resolving alerts. Alerts can only be resolved via proper signals from Alertmanager. Users should not be able to resolve incidents without manual intervention. This is a major requirement because team members sometimes resolve alerts manually, risking the resolution of critical alerts. Additionally, with multiple production environments and services, we receive multiple alerts for issues such as the same disk alert several times. To reduce this noise, we utilize suppression and need deduplication rules. Having a feature to set deduplication rules in one service applicable to other services would be a great help. Other improvements needed for Squadcast include observations I have made over the last four years, and I will convey any updates regarding improvements in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Rootly has positively impacted my organization by allowing us to receive the on-call alerts successfully, whereas before Rootly, we had issues missing alerts."
"Rootly is very valuable, especially because it's very cost-effective, very easy to use, and it has a very proactive and supportive customer support team."
"With the strategic approach of putting everyone in a Slack group to resolve incidents, we have reduced the percentage of incidents created in a month by thirty percent during the first three months of using Rootly."
"Rootly has positively impacted our organization because, in comparison to ObsGenie, the tool we used before Rootly, it is much more user-friendly, including the user interface and the whole approach to alerting and routing these alerts."
"Squadcast has impacted our organization positively by reducing more time and by making sure our solution runs faster."
"Squadcast has positively impacted my organization by helping with incident management and enabling alerts to be responded to more quickly."
"When we receive alerts in a timely manner, we can proactively monitor our systems without downtime, maintaining system health with proper alerts, and within the time frame, we can take the necessary action to resolve those alerts, helping to delay major incidents and achieving uptime above 99.9% and 99.2%."
"Squadcast has positively impacted our organization by providing timely acknowledgment of alerts, which improves our handling of production issues."
"Squadcast has positively impacted my organization by significantly limiting production incidents compared to before; after using Squadcast, we are much more aware of particular incidents happening with the production server."
"Squadcast notifications have helped me resolve issues faster because they notify me as soon as an issue happens, and then I go and fix it before it gets escalated to further sections."
"Squadcast has positively impacted our organization because we are timely getting alerts, and based on those alerts, we can take the required actions, so if there is any burning security alert, we can timely act to avoid production downtime, which results in a return on investment, and there are many transactional costs involved in it, so by reducing the downtime of the system, we are able to save revenue loss from the client side."
"Squadcast helped us build a better product by improving both response time and reliability."
 

Cons

"The integration process could be easier, perhaps with the addition of AI to facilitate smoother integrations with other applications, especially since those who manage integrations often need technical knowledge about web services and single sign-on processes, which can be challenging for non-technical users."
"Rootly can be improved as it's slightly buggy for new features."
"Regarding Rootly's AI capabilities, we had one incident when we lost alerting generally because Rootly crashed, and we did not like it."
"Squadcast could be improved because when multiple alerts trigger, the team currently performs manual resolution of those alerts."
"Sometimes, while updating the escalation policies tab, Squadcast takes a lot of time, which could be improved."
"Squadcast could enhance the UI to be more user-friendly."
"Squadcast can be improved if we restrict the manual resolution of alerts, as currently this feature is lacking inside Squadcast."
"Squadcast user interface is poor, especially when you are on a smaller screen, as it makes the navigation experience very bad."
"Squadcast could be improved if the pricing could be reduced per user."
"One feature I think Squadcast must improve is the message quality and call quality we get; currently, the proper message is not being clearly heard on the calls we receive."
"I remember when we were working on the integration, the documentation was not great, and we found it difficult to understand what the document was saying in some parts."
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Top Industries

By visitors reading reviews
Performing Arts
28%
Comms Service Provider
7%
Transportation Company
7%
Wholesaler/Distributor
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Rootly?
Regarding my experience with pricing, setup cost, and licensing, we got a license for one year. Generally, it is great and the price is great, and that is the reason we chose Rootly. The only thing...
What needs improvement with Rootly?
Regarding improvements for Rootly, first of all, it would be great to make comfortable maintenance mode, as it does not let me silence alerting comfortably. This is one of a very small list of poin...
What is your primary use case for Rootly?
Rootly is our central system for on-call and alert management. We route alerts from Alertmanager to Rootly, and after that, we route alerts from Rootly to different teams that are in charge of the ...
What is your experience regarding pricing and costs for Squadcast?
My experience with pricing, setup cost, and licensing shows that it is not that costly compared to other tools. It is very much affordable, with a license cost of around twelve dollars per user, so...
What needs improvement with Squadcast?
In terms of improvements for Squadcast, there are opportunities, such as having only two workflows for tagging alerts based on priority P1, P2, with our current premium plan. It would be beneficial...
What is your primary use case for Squadcast?
Our main use case for Squadcast is for alerting purposes, where we have set up alerting in our prod and non-prod environment, and we are getting alerts for infra and application-level alerts into S...
 

Comparisons

 

Overview

 

Sample Customers

* **Atlassian** * **Cisco** * **Databricks** * **DigitalOcean** * **Google Cloud** * **IBM** * **JetBlue** * **LinkedIn** * **Lyft** * **Microsoft** * **MongoDB** * **Netflix** * **Pinterest** * **Qualcomm** * **Red Hat** * **Salesforce** * **Spotify** * **Square** * **T-Mobile** * **Twitter** * **Uber** * **VMware** * **WeWork** * **Workday** * **Xerox** * **Zoom**
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Find out what your peers are saying about Rootly vs. Squadcast and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.