Rapid7 MDR vs Secureworks Taegis ManagedXDR comparison

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Binary Defense Logo
1,563 views|179 comparisons
100% willing to recommend
Rapid7 Logo
1,496 views|1,218 comparisons
100% willing to recommend
Secureworks Logo
5,882 views|2,999 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Rapid7 MDR and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Rapid7 MDR vs. Secureworks Taegis ManagedXDR Report (Updated: May 2024).
772,127 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""The most valuable feature is reviewing tickets and the notes added by technicians.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The case interface is Binary Defense MDR's most valuable feature."

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"The product allows us to customize our alerts.""We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

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"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable.""The pricing is flexible.""Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered.""The initial setup was very straight forward.""The most valuable feature is the fast alerting and response time.""We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us.""There are some patent pending detectors within the platform that provides a lot of value.""We can easily isolate affected machines in the network."

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Cons
"We found a couple of bugs in the user interface.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""The current reporting system could benefit from improvement.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""I would like to see more frequent check-ins with our security status.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

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"There are potential improvements in reports and dashboards.""The product should provide full transparency in security operations."

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"Secureworks Taegis ManagedXDR's query language and stability need improvement.""In the next release of this solution, I would like to see file integrity monitoring.""It would be nice if the solution were a little more affordable.""Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured.""We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us.""In terms of ROI, I'd be surprised if there is any investment return on the SIM.""Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions.""Dell Secureworks could improve its integration with other third-party solutions."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The product is not overly priced."
  • More Rapid7 MDR Pricing and Cost Advice →

  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
  • More Secureworks Taegis ManagedXDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the… more »
    Top Answer:It's reasonable compared to our previous solution. We conducted a cost-benefit analysis and based on that it met our… more »
    Top Answer:There are potential improvements in reports and dashboards.
    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The integration would look better with other products, with other EDRs, with other firewalls, with other older versions… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Rapid7 Managed Detection and Response
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Landmark Health, NISC, Resimac, Starr Companies
    RICOH, Owens and Minor
    Top Industries
    REVIEWERS
    Manufacturing Company31%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Healthcare Company8%
    Financial Services Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization14%
    Financial Services Firm9%
    Manufacturing Company8%
    REVIEWERS
    Computer Software Company56%
    Comms Service Provider33%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm10%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise34%
    Large Enterprise42%
    REVIEWERS
    Small Business31%
    Midsize Enterprise38%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    Rapid7 MDR vs. Secureworks Taegis ManagedXDR
    May 2024
    Find out what your peers are saying about Rapid7 MDR vs. Secureworks Taegis ManagedXDR and other solutions. Updated: May 2024.
    772,127 professionals have used our research since 2012.

    Rapid7 MDR is ranked 16th in Managed Detection and Response (MDR) with 2 reviews while Secureworks Taegis ManagedXDR is ranked 8th in Managed Detection and Response (MDR) with 13 reviews. Rapid7 MDR is rated 8.6, while Secureworks Taegis ManagedXDR is rated 7.8. The top reviewer of Rapid7 MDR writes "Offers good integrations , very scalable and flexible and we can send as many logs as we want". On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". Rapid7 MDR is most compared with CrowdStrike Falcon Complete, Sophos MDR, Red Canary, Arctic Wolf Managed Detection and Response and Blackpoint Cyber MDR, whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Sophos MDR and Microsoft Defender Experts for Hunting. See our Rapid7 MDR vs. Secureworks Taegis ManagedXDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.