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Rapid7 MDR vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 1.6%, down from 2.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 2.8%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.6%
Secureworks Taegis Managed XDR / MDR2.8%
Other95.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"Regarding detection and quick response, I have seen Rapid7 MDR stand out all the time, and it competes really well against Arctic Wolf, another competitor that is doing a lot of business, however I think Rapid7 MDR is better than even Arctic Wolf."
"Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response."
"Instead of dedicating resources for around-the-clock monitoring, Rapid7 MDR acts as an extension of our security team, saving man-hours each month while improving detection and response capabilities."
"The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always."
"Rapid7 MDR has positively impacted our organization by ensuring that alerts can come at any point in time, and we do not have to worry because someone is there to fix it proactively."
"The product allows us to customize our alerts."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The advantage of using this solution is that the setup is done quickly and can be done in-house."
"We can easily isolate affected machines in the network."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"The most valuable features are IDS and IPS."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"Solved a fundamental problem that lets us all sleep well at night!"
"The most valuable feature is the fast alerting and response time."
 

Cons

"We cannot allow it to go outside because we do not have that level of trust at the moment."
"Rapid7 seems difficult in getting logs from all applications, especially third-party or custom applications."
"As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"The primary improvement would be deeper native integration with third-party non-Rapid7 cloud security tools to reduce the portal pivoting."
"Rapid7 MDR can be improved by better integration with existing security tools, clearer reporting for security outcomes, and reducing the number of false positives."
"AI is present, and I think Rapid7 MDR could add good reporting, more reporting, and perhaps more templates in the future to make the product even better."
"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The deployment could definitely be improved."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"Tamper-proofing or tamper protection is still pending in Secureworks."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"It would be nice if the solution were a little more affordable."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
 

Pricing and Cost Advice

"The product is not overly priced."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing of Dell Secureworks is very reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Educational Organization
11%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise4
Large Enterprise18
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Rapid7 MDR?
My experience with pricing, setup cost, and licensing is that the pricing model is clear and manageable, and the setup process is smooth. While it is a strategic security investment, the value gain...
What needs improvement with Rapid7 MDR?
I believe Rapid7 MDR could be improved through enhanced dashboard customization, additional automation capabilities, deeper third-party integration, and more detailed executive reporting for better...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR involves points in our infrastructure level, specifically all infrastructure level. A specific example of how I'm using Rapid7 MDR at the infrastructure level is tha...
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

Rapid7 Managed Detection and Response
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
RICOH, Owens and Minor
Find out what your peers are saying about Rapid7 MDR vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2026.
921,028 professionals have used our research since 2012.