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QuickBooks vs Salesforce Quote-to-Cash vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Billing Software category, the mindshare of QuickBooks is 6.4%, down from 10.0% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, down from 6.3% compared to the previous year. The mindshare of Zuora is 6.7%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Dana Bakker - PeerSpot reviewer
Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement
The search functionality in the solution has shortcomings that can be improved in almost every area of the solution. The improvement of the solution's search functionality, particularly when it comes to the company's expense side where you have a bunch of different invoices from one company, can make it hard for a person to find an invoice that person wants to find because it doesn't necessarily let you filter by a specific amount or by a specific document number. The fact that the product doesn't necessarily allow for filtering is a pain when you want to dive deep into looking for something when you have a lot of invoices. For the size of my organization, QuickBooks is useful for what it does. I don't think any additional features are needed in the solution.
reviewer1873569 - PeerSpot reviewer
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…
Manoj Kumar Chippakurthi - PeerSpot reviewer
Reliable subscription billing solution with efficient pricing and product configuration
The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"Valuable features include ease of use, compatibility with Windows, and the easily customizable platform."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"It gave me excellent tracking of my finances."
"The most valuable feature of the solution stems from its reporting capabilities."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"The stability is pretty solid."
"I like that the UI is great and easily explainable."
"​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"
"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"Zuora supports multiple pricing models. There are one-time usages, flat fees, per unit, tiered, and consumption-based models."
"We have so many options for reporting, whether you want structured data or automation."
"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."
 

Cons

"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"Technical support could be easier to reach."
"We would like to have data conversion and upload applications included, without having to pay separately for them."
"While the data protection is commendable, there is room for improvement in the dashboard."
"The solution is a little bit slow sometimes."
"While fetching the data, I had faced some issues."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"The main area where issues can arise is third-party integrations, particularly payment gateways."
"​It would benefit from more features designed to recoup revenue in B2C scenarios."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
 

Pricing and Cost Advice

"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is a bit on the high side, but it is affordable."
"The tool's pricing is extremely reasonable."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"It is relatively expensive."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
Information not available
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"The tiered pricing model is costly."
"Explore multiple options for implementation."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Educational Organization
8%
Real Estate/Law Firm
7%
Manufacturing Company
7%
No data available
Computer Software Company
27%
Performing Arts
9%
Legal Firm
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compa...
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What is your experience regarding pricing and costs for Zuora?
Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and t...
What needs improvement with Zuora?
There are some new developments, such as the invoice template, which is now more convenient for providing different l...
What is your primary use case for Zuora?
I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two pro...
 

Comparisons

No data available
 

Also Known As

No data available
SteelBrick Billing, Salesforce QTC
No data available
 

Overview

 

Sample Customers

West Egg
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: June 2025.
862,514 professionals have used our research since 2012.