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QuickBooks vs Salesforce Quote-to-Cash vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Billing Software category, the mindshare of QuickBooks is 5.5%, down from 10.4% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.9%, down from 6.1% compared to the previous year. The mindshare of Zuora is 6.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
Zuora6.3%
QuickBooks5.5%
Salesforce Quote-to-Cash2.9%
Other85.3%
Billing Software
 

Featured Reviews

Jeanne (Miller) Tarazevits - PeerSpot reviewer
A versatile accounting solution that covers various aspects of financial management
I did not have a problem with stability, but I know of larger companies that did due to neglecting the importance of regular maintenance. There are specialists out there who can fix those issues, but it is essential to follow regular maintenance routines. I would rate it seven out of ten.
reviewer1873569 - PeerSpot reviewer
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…
Manoj Kumar Chippakurthi - PeerSpot reviewer
Reliable subscription billing solution with efficient pricing and product configuration
The main area where issues can arise is third-party integrations, particularly payment gateways. Some clients use third-party payment gateways, and problems can occur during these integrations. In my experience with my last two projects, I didn't encounter such issues. However, in my earlier support role, I noticed that some customers faced challenges when using external payment gateways. Specifically, payments were being received but not connecting to the customer accounts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"The most valuable feature of the solution stems from its reporting capabilities."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"QuickBooks is easy-to-use software."
"The stability is pretty solid."
"​It is some of the most responsive support that I have encountered.​"
"The best feature is product configuration. The automation is also fantastic. I can say that it is very efficient in pricing. It works effectively in pricing efficiency. The solution is stable. I’ve not encountered any bugs. The product is scalable. It's a good solution that helps ensure you don't lose revenue. I rate the solution a nine out of ten."
"We have so many options for reporting, whether you want structured data or automation."
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
"Zuora Workflow is valuable."
"Zuora supports multiple pricing models. There are one-time usages, flat fees, per unit, tiered, and consumption-based models."
"I like the automated bill generation feature."
"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."
 

Cons

"We would like to have data conversion and upload applications included, without having to pay separately for them."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"As of right now, you cannot edit secondary lists in a batch feature."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"Technical support could be easier to reach."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The solution is a little bit slow sometimes."
"When we raise global support tickets, we receive delayed responses."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
"Some areas that could be improved include the API rate limit."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"The main area where issues can arise is third-party integrations, particularly payment gateways."
"​It would benefit from more features designed to recoup revenue in B2C scenarios."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"The solution must add more programming languages to build logic."
 

Pricing and Cost Advice

"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"The tool's pricing is extremely reasonable."
"It is a bit on the high side, but it is affordable."
"It is relatively expensive."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
Information not available
"The tiered pricing model is costly."
"Explore multiple options for implementation."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"The solution is worth the price."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
8%
Construction Company
7%
Educational Organization
7%
No data available
Computer Software Company
22%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compa...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zuora?
Zuora offers a variety of pricing options based on the features. They have a robust product with many features, and t...
What needs improvement with Zuora?
There are some new developments, such as the invoice template, which is now more convenient for providing different l...
What is your primary use case for Zuora?
I worked with Zoho for different use cases according to the requirements for the businesses. I have worked on two pro...
 

Also Known As

No data available
SteelBrick Billing, Salesforce QTC
No data available
 

Overview

 

Sample Customers

West Egg
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: August 2025.
868,183 professionals have used our research since 2012.