We performed a comparison between QuickBase and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait."
"The need for little to no code knowledge has been huge."
"I run my own business and the solution allows me to invoice and pay for additional resources. It has helped me in terms of invoicing, quoting, and doing recruitment measures."
"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."
"I am impressed with the product's automation which makes everything easy."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"It has helped streamline and simply track status and collection of data from suppliers and other internal departments."
"It has superb ease of use and no code needed to create and build apps and databases."
"It is a stable solution...It is a scalable solution."
"We have seen a big improvement in the experience that we want to create for our end users."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"Scalability-wise, it is a very good solution."
"The initial setup is very straightforward."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"In ServiceNow, the best features are the reports. We have more options there."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The improved developer interface in some areas can be difficult to use for complex items."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."
"I would like the product to add more working processes."
"Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system."
"It would be beneficial for the QuickBase team to focus on improving the integration of cloud-based storage platforms within their product. In use cases like ours, where QuickBase serves as a centralized source of truth for construction projects, having seamless integration with platforms like Dropbox or OneDrive would greatly enhance the product's capabilities."
"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve."
"The integration towards other ERP systems could be improved."
"It's not quick or cheap."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The cost has room for improvement. It is currently expensive."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"Bug and defect management are not available in ServiceNow."
"The pricing model is complex and needs to be both lowered and simplified."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
QuickBase is ranked 16th in Rapid Application Development Software with 73 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. QuickBase is rated 9.0, while ServiceNow Now Platform is rated 8.6. The top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". On the other hand, the top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". QuickBase is most compared with Microsoft Power Apps, Sales Creatio, Oracle Fusion Service, OutSystems and Mendix, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our QuickBase vs. ServiceNow Now Platform report.
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