We performed a comparison between Quest Rapid Recovery and Synology DSM based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"The product performs well. It is easy to use and implement."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Synology DSM is very easy to work and operate."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features of Synology DSM are its security and connectivity."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"The only bothersome aspect is that the device is aging."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM's user interface is not quite intuitive."
"The product's only shortcoming is pricing, as it is an expensive solution."
Quest Rapid Recovery is ranked 26th in Backup and Recovery with 18 reviews while Synology DSM is ranked 21st in Backup and Recovery with 10 reviews. Quest Rapid Recovery is rated 8.8, while Synology DSM is rated 9.0. The top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". On the other hand, the top reviewer of Synology DSM writes "Reliable and cost-effective". Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Dell PowerProtect DD (Data Domain), Azure Backup and Rubrik, whereas Synology DSM is most compared with Veeam Backup & Replication, UrBackup, ExaGrid Tiered Backup Storage, SyncBack Pro and Commvault Cloud. See our Quest Rapid Recovery vs. Synology DSM report.
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