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PRTG Network Monitor vs SolarWinds Hybrid Cloud Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
PRTG Network Monitor provides cost-effective returns by enhancing efficiency, reducing downtime, and minimizing staffing needs through proactive monitoring.
Sentiment score
5.5
SolarWinds Hybrid Cloud Observability enhances cost efficiency and reduces errors, though some users prefer alternatives due to unmet expectations.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
Network Manager at a financial services firm with 1,001-5,000 employees
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
Architect at a consultancy with 1-10 employees
The implementation reduced our employee resources from 20-25 to 5-6 employees.
Senior consultant at Cambridge Institute of Technology
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
It saves time by issuing alerts that notify engineers about problems or incidents.
Business Developement Manager at I.ua
 

Customer Service

Sentiment score
6.7
PRTG Network Monitor support is generally effective, but time zone issues and complex queries can delay responses.
Sentiment score
5.7
SolarWinds support is swift and praised but needs better market-specific understanding, particularly in Nigeria, for tailored assistance.
They resolve our queries 24/7.
software engineer at Capgemini
The setup process is well-documented, making it easy to deploy.
Solutions Architect at Boch Systems Company Limited
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
IT Infrastructure Engineer at Atlas
the support is quick and meets service-level agreements
Business Developement Manager at I.ua
I get an instant response and on-call support as well.
Solutions Architect at Cognizant
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
PRTG Network Monitor is scalable and flexible for varying deployments but requires extra licenses and hardware for growth.
Sentiment score
7.5
SolarWinds Hybrid Cloud Observability is scalable for large enterprises, supporting up to 100,000 elements, with high user ratings.
On a scale of one to ten, scalability is rated as 9.5.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor has the ability to scale and add new devices.
IT Infrastructure Engineer at Atlas
You can install them in each network, even if they are not connected, and it works.
IT Consultant at M-COM s.r.o
The product is very easy to scale.
Business Developement Manager at I.ua
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
Senior Lead at a tech vendor with 10,001+ employees
The scalability of SolarWinds Hybrid Cloud Observability is great.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
PRTG Network Monitor is highly stable with reliable performance, minimal downtime, and robust updates, despite minor external issues.
Sentiment score
6.2
SolarWinds Hybrid Cloud Observability is stable when properly deployed, though issues may arise from improper deployment or infrastructure.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
Network Manager at a financial services firm with 1,001-5,000 employees
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Associates at Mphasis
PRTG Network Monitor is very stable and requires low maintenance.
Software Engineer at Asahi Beverages
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Room For Improvement

PRTG Network Monitor needs improvements in customization, performance, support, integration, analytics, and cost-efficiency for enhanced usability and flexibility.
SolarWinds Hybrid Cloud Observability needs better integrations, support, and performance, with easier setup and enhanced customer assistance.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
Senior consultant at Cambridge Institute of Technology
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Solutions Architect at Boch Systems Company Limited
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
IT Infrastructure Engineer at Atlas
The solution could improve in areas such as CICD observability.
Business Developement Manager at I.ua
The initial setup and configuration can also be complex for new users.
Quality Auditing Associate at a tech vendor with 10,001+ employees
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
Senior Lead at a tech vendor with 10,001+ employees
 

Setup Cost

PRTG Network Monitor is cost-effective for enterprises, but costs may rise; offers flexible licensing with annual support.
SolarWinds' node-based licensing is cost-effective but renewal confusion and regional pricing challenges complicate enterprise adoption.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
software engineer at Capgemini
Pricing is by the number of devices, not by sensor.
Solutions Architect at Boch Systems Company Limited
The prices are very high for PRTG Network Monitor.
IT Infrastructure Engineer at Atlas
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
Business Developement Manager at I.ua
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Before, everything was licensed. Now with SaaS, it is easy, but some companies say that they are SaaS, but their business model is a license, so it is difficult to do business with them.
Director, Technical Services at MindSource, Inc.
 

Valuable Features

PRTG Network Monitor is valued for its rapid deployment, intuitive interface, scalability, reliability, and comprehensive monitoring features.
SolarWinds Hybrid Cloud Observability offers comprehensive monitoring, proactive alerts, and integrations for reduced downtime and enhanced reporting.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
IT Infrastructure Engineer at Atlas
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
Architect at a consultancy with 1-10 employees
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
Software engineer at Bosch
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
Business Developement Manager at I.ua
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Solutions Architect at Cognizant
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
Quality Auditing Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

PRTG Network Monitor
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (4th)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
18th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of PRTG Network Monitor is 4.8%, up from 4.5% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.8%
SolarWinds Hybrid Cloud Observability0.8%
Other94.4%
Cloud Monitoring Software
 

Featured Reviews

madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
reviewer2779182 - PeerSpot reviewer
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Provides timely insights that help prevent network outages and support critical infrastructure decisions
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with Huawei is not meeting the standards set by integrations with other providers such as Cisco. This is essential for the continued effective use of SolarWinds in the African market. SolarWinds has excelled in its user interface and reporting capabilities regarding custom report creation. However, communication on how to create those custom reports can be enhanced. While many of us figure it out after time, a smoother process for creating custom reports would significantly aid engineers. I chose 9 out of 10 partly because I have recently had issues with integration with Huawei, which is quickly becoming a significant player in the market. Since we operate a majority of our spoke sites with Huawei, SolarWinds tends to lose some advantages because the SNMP criteria for monitoring Huawei devices are not providing the comprehensive reports we need, leading me to deduct one point.
report
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Government
8%
Government
13%
University
7%
Energy/Utilities Company
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise47
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
Regarding pricing, setup cost, and licensing, we engaged with SolarWinds through a partner, and negotiations were conducted by our procurement team. We received a discount initially, but noticed th...
What needs improvement with SolarWinds Hybrid Cloud Observability?
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with H...
What is your primary use case for SolarWinds Hybrid Cloud Observability?
My main use case for SolarWinds Hybrid Cloud Observability is proactive monitoring, which allows the network team or the NOC operations monitoring team to know when there are downtimes or possible ...
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
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Find out what your peers are saying about PRTG Network Monitor vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.