

PRTG Network Monitor and SolarWinds Hybrid Cloud Observability compete in the network monitoring and management software category. Based on the comparisons, SolarWinds seems to have the upper hand due to its comprehensive IT environment integration and smarter alerts.
Features: PRTG Network Monitor offers rapid deployment, scalability, and affordability with intuitive design, making it excellent for straightforward monitoring. Its users find the setup simple and its network-based monitoring reliable. SolarWinds Hybrid Cloud Observability provides an integrated view across IT environments, offering anomaly detection and issue correlation. It excels in providing in-depth visibility and smarter alerts for enterprise-level monitoring.
Room for Improvement: PRTG Network Monitor can enhance its offering by improving template management, map design, and making dashboards more intuitive. It could also expand support for newer technologies and sensor integration. Improvements for SolarWinds include refining reporting capabilities, enhancing third-party integrations, and better support for dynamic infrastructures.
Ease of Deployment and Customer Service: PRTG is known for its easy deployment and quick start process, though support is primarily email-based, potentially leading to delayed responses. SolarWinds requires more configuration but benefits from extensive documentation and structured deployment. It offers expansive support and training resources, easing the integration process.
Pricing and ROI: PRTG provides competitive pricing with perpetual licensing and flexible scalability for smaller businesses, though some see cost increases with scale. It offers good ROI through efficient management and downtime prevention. SolarWinds offers mid-range pricing with a unified licensing model, potentially higher due to bundled features. While both solutions show positive ROI by reducing downtime and increasing efficiency, PRTG is noted for cost efficiency in smaller setups, while SolarWinds benefits larger infrastructures with exhaustive monitoring capabilities.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
It saves time by issuing alerts that notify engineers about problems or incidents.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
the support is quick and meets service-level agreements
I get an instant response and on-call support as well.
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
The product is very easy to scale.
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
The scalability of SolarWinds Hybrid Cloud Observability is great.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The solution could improve in areas such as CICD observability.
The initial setup and configuration can also be complex for new users.
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
Before, everything was licensed. Now with SaaS, it is easy, but some companies say that they are SaaS, but their business model is a license, so it is difficult to do business with them.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.8% |
| SolarWinds Hybrid Cloud Observability | 0.8% |
| Other | 94.4% |

| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
SolarWinds Hybrid Cloud Observability enhances IT operations with comprehensive visibility across hybrid environments for improved performance and uptime.
Providing a unified platform, SolarWinds Hybrid Cloud Observability allows IT teams to manage, monitor, and optimize both on-premises and cloud resources. It integrates seamlessly with existing tools, improving efficiency with robust data analytics and visualization. Its advanced features decrease time-to-resolution for system issues and help maintain system health.
What are the most important features of SolarWinds Hybrid Cloud Observability?SolarWinds Hybrid Cloud Observability is implemented across multiple industries like healthcare, finance, and manufacturing to ensure reliable performance and security of IT ecosystems. Its adaptability and comprehensive coverage make it a favored choice for enterprises managing both legacy and cloud-based infrastructures.
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