We performed a comparison between PRTG Enterprise Monitor and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
"The product is easy to understand."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"The product's most valuable feature is network analysis."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The Wi-Fi side needs improvement."
"The support must be improved."
"There could be more security features included in PRTG Enterprise Monitor."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
PRTG Enterprise Monitor is ranked 68th in Network Monitoring Software with 5 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. PRTG Enterprise Monitor is rated 6.8, while Zenoss Cloud is rated 8.4. The top reviewer of PRTG Enterprise Monitor writes "Offers full visibility into network resources but improvement is needed in SMS notifications". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". PRTG Enterprise Monitor is most compared with PRTG Network Monitor, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, SCOM and ScienceLogic. See our PRTG Enterprise Monitor vs. Zenoss Cloud report.
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