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Proofpoint Threat Response vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Threat Response
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Security Incident Response (5th)
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Proofpoint Threat Response is designed for Security Incident Response and holds a mindshare of 17.5%, up 7.2% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.4% mindshare, down 8.5% since last year.
Security Incident Response
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Giuseppe Sgroi - PeerSpot reviewer
Blocks potential spam emails efficiently and integrates well with our security framework
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails The platform's most valuable include the ability to check emails and block potential spam. The platform's technical support services and pricing need…
SAURABHYADAV4 - PeerSpot reviewer
Enables optimization by reducing manual intervention and increasing automation in the workflow
The product provides 100% automation for certain processes. It needs no manual intervention. We can integrate various tools like VirusTotal and ServiceNow. We can automate all the tasks. It is one of the best things about the tool. It also provides workforce protection. Whenever we get any alerts or make any configurations, we develop workflow automation using the playbooks. We can fully automate some of the security incident resolutions. We can also do identification and redirection using the product. I have integrated Splunk Phantom with Splunk Cloud. Previously, I used it with Splunk on-premise to get the logs into Splunk for tracking and audit purposes. Since Splunk is a SaaS-based product, it has certain maintenance windows. Over time, the vendor does some maintenance during off-production hours. Creating playbooks using the solution’s playbook editor is not tough. For someone who knows the solution, I rate the ease of creating playbooks as four out of five. The solution’s playbook viewer provides full visibility. The product provides different integrations. We can easily integrate the tool with VirusTotal, ServiceNow, and the asset and identity management system. The product is somewhat easier to use in an investigation. We have been able to identify the false positives using the product. The tool has helped reduce false positives by 30%. Splunk SOAR has helped reduce our mean time to detect by 10% to 15%. Splunk SOAR has a major impact on our meantime to resolve. Our mean time to resolve has been reduced by 35% to 40%. I have integrated VirusTotal with Splunk SOAR. Instead of doing manual checks, I can easily get the score by integrating the tool with Splunk SOAR. I have also synced Active Directory with the asset and identity management system. It's been a long time since we have implemented Splunk SOAR. It brings value to our organization. Before Splunk SOAR, everything was done using manual intervention. We had to educate the SOC team on how to do tasks. We also had to create playbooks for them. With Splunk SOAR, we only have to educate the team about how things are done so that they can perform a manual intervention when there is a failure, which is rare. After deploying the product, we had to provide some training to the SOC team. After getting trained, it was hands-on. Along with other Splunk solutions, Splunk SOAR provides the resilience to face any issues and hardships. We easily cope with downtimes. Splunk SOAR offers us end-to-end visibility across our environment. It depends on how much we utilize it. Visualizing and troubleshooting our cloud-native environment using Splunk SOAR is somewhat easy. I have to coordinate with the Phantom administrators if there is any issue. I work mostly on playbook development and integrating it with security instances.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"The platform's most valuable include the ability to check emails and block potential spam."
"Support is very responsive."
"If something's pulled and then it's later declared a false positive, it will automatically restore. They also take automatic feeds from their advanced threat detection modules."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"The most valuable feature is the risk-based access control."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The customizable playbook is the most valuable aspect of the solution."
"Splunk SOAR has made a huge impact across security operations and the business overall."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"Workflow management is most valuable. It is easily customizable"
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"The product provides 100% automation for certain processes."
 

Cons

"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The interface within Threat Response could be made simpler."
"Has some quirks."
"The on-premise version doesn't scale well for large companies."
"The platform's technical support services and pricing need improvement."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"They can improve on what they are currently doing. They can provide more playbooks or at least template playbooks that are in their repository."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
 

Pricing and Cost Advice

"It's quite affordable to have it with this much functionality and ease to administrate."
"The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
"Splunk SOAR is an expensive solution for an organization of our size."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"The cost is high and the licensing is on an annual basis."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"The licensing cost is reasonable."
"Splunk SOAR is more expensive compared to other options for SOAR."
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Financial Services Firm
16%
Computer Software Company
12%
Energy/Utilities Company
10%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Threat Response?
I have a vague idea because I don't know what others are charging. But we felt that putting up with the pains and having to spend more time keeping it running than we expected is still better than ...
What needs improvement with Proofpoint Threat Response?
The platform's technical support services and pricing need improvement.
What is your primary use case for Proofpoint Threat Response?
We use the product to verify and manage emails sent and received through our Microsoft Exchange server, focusing on blocking potential spam emails.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

University of Waterloo, Akorn, Fenwick and West LLP
Recorded Future, Blackstone
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