We performed a comparison between Proofpoint Threat Response and Splunk SOAR based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."Support is very responsive."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"Scalability is the best feature of the solution."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"The customizable playbook is the most valuable aspect of the solution."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"The product’s integration with other Splunk products is valuable."
"The interface within Threat Response could be made simpler."
"Has some quirks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"There is a lot of room for improvement with the UI."
"Splunk SOAR can improve IoT/OT security-related case studies or your use cases. Their integration with identity and access management (IAM) solutions is a bit shaky. They don't have good integration with a lot of IAM solutions. They do have good capability in terms of user access management internally, but even with privileged user access, they have a good module. However, if they have to integrate with solutions, such as CyberArk or IBM IAM solutions they are lacking, the visibility of user access is not that much."
"Splunk's support for integration is subpar and has room for improvement."
"Some of the training materials are on a basic level."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Proofpoint Threat Response is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Proofpoint Threat Response is most compared with Cofense Triage and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Swimlane.
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