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POWERHOUSE Application Performance Monitoring vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

POWERHOUSE Application Perf...
Ranking in Application Performance Monitoring (APM) and Observability
73rd
Average Rating
8.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
IT Alerting and Incident Management (3rd)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of POWERHOUSE Application Performance Monitoring is 0.5%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Splunk ITSI (IT Service Intelligence)0.8%
POWERHOUSE Application Performance Monitoring0.5%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

it_user328959 - PeerSpot reviewer
Manager of Cell Architecture and Integration at a non-profit
Gives us clear information on what is going wrong and where we need to focus to improve our applications, but it lacks automatic alerting.
Have real-time performance metrics Alerting Profiling in production Gives us clear information on what is going wrong and where we need to focus to improve our applications. Real added value in our IT internal and external organization (we open Nudge APM dashboard to our outsourced…
DS
Senior Consultant at a consultancy with 10,001+ employees
Service health has been monitored and visual insights support proactive telecom operations
The installation process is the first aspect I dislike about Splunk ITSI (IT Service Intelligence). If you do not configure it correctly, you will encounter issues in the search head. Because we use a distributed environment where each component has its own specific roles, installation is critical and requires careful attention. Splunk ITSI (IT Service Intelligence) is built with many applications. It is a compressed file, and when you extract the Splunk ITSI (IT Service Intelligence) app, you receive approximately 19 apps. Some applications, add-ons, and packages must be installed on specific components. If you do not configure an application correctly, it will not work. Sometimes we encounter issues during installation because of this complexity. I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues. Sometimes after installation, you receive errors, and users cannot access Splunk ITSI (IT Service Intelligence). We have experienced this type of issue due to installation errors. I believe there is currently room for improvement regarding scalability. When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages. Splunk ITSI (IT Service Intelligence) should have a lightweight version to address these concerns. I would rate current scalability as medium.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gives us clear information on what is going wrong and where we need to focus to improve our applications, with real added value in our IT internal and external organization as we open Nudge APM dashboard to our outsourced suppliers."
"Performance management is a shared concern and APM tools must be used by all people involved in the build and run process."
"Nudge APM helps my organization to meet all SLA requirements, thanks to alert triggers."
"Great reduction in resolution time: proactive identification of errors before users send incidents."
"Whatever I have explored has been beneficial."
"We have a lot of teams using Splunk and they would be blind without it."
"Splunk ITSI can be easily integrated with the incident management platform. You can automate workflows and certain actions can be taken."
"It has saved me a lot of money and a lot of time."
"The search function is the most valuable. It includes regular expressions and wild card searches. We'll write searches using field and case-sensitive services and use all of these search types to write an alert condition. Splunk ITSI has another feature called Glass Table that offers a visual representation."
"Having a structure on how to resolve incidents is the most valuable aspect."
"The service analyzer view and automatic creation of incidents are valuable."
"ITSI includes a feature called a glass table."
 

Cons

"There is room for improvement on the portal to access the collected data, but it has already been enhanced with great zooming features."
"No automatic alerting"
"The problem becomes the price, as Splunk is an expensive product."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"We had issues with support that took a long time to resolve."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"I believe the refresh time should be faster."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
 

Pricing and Cost Advice

Information not available
"The pricing of Splunk is a bit high."
"It depends on how big an organization is. If we have a lot of resources, the licensing needs to be upgraded. If we have a small environment, the licensing cost is definitely going to be less."
"The cost of the modules is a bit high for non-global companies, making it difficult for them to afford Splunk ITSI."
"Pricing has some room for improvement."
"Splunk ITSI is expensive compared to other tools."
"Splunk ITSI is an expensive tool, and we need to purchase the utility license."
"I wouldn't say there's been an issue with the solution's pricing because we went through the AWS marketplace and negotiated directly with Splunk."
"I know that it is expensive, but I do not think there is another solution that can do similar things for that price."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise45
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
From a pricing perspective, it is not that bad because we get it from a distributor and do not purchase it directly from Splunk. We get it from a distributor who gives the pricing to a partner and ...
What needs improvement with Splunk ITSI (IT Service Intelligence)?
In terms of improvements for Splunk ITSI (IT Service Intelligence), I would suggest adding more out-of-the-box plugins and adapters, especially as there is a high demand for observability and dashb...
 

Also Known As

Nudge APM
No data available
 

Overview

 

Sample Customers

Bank and Insurance : Crédit Agricole, CDC (Caisse des dépots et consignations), ACMS (French healthcare insurance), Service : Unibail Rodamco, Elis, Public : CNIL, Mairie de Paris, AESN, HAS, EPIDE, Ministere Education Nationale Software : Jalma, Neoxia, AFI, Traceone, Infinancials, Telecom operator : NordNet Media : Les Echos,
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about POWERHOUSE Application Performance Monitoring vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.