Pomeroy Service Desk Outsourcing vs Stefanini Digital Workplace And Infrastructure comparison

Pomeroy Service Desk Outsourcing, an IT managed services and technology provider, supports hundreds of customers in the provision of Service Desk, and Hardware and Software Support services. Pomeroy Global Service Desk is HDI-certified, and it provides client end-users with highly responsive incident resolution using the right combination of ITIL driven processes, tools and standards. When integrated with Pomeroy's Hardware and Software Support services with the support provided by their national network of field technicians, whether on client sites, or remotely dispatched to the user's desk. Pomeroy's certified Service Desk analysts and field engineers respond to more than 3 million incidents and requests annually, support desktops, laptops, tablets, mobile devices, servers, printers and other peripherals, and manage regional logistics centers.

As technology continuously changes how we live our lives in unprecedented ways, does your workplace have the necessary resources and strategy to keep up in a digitally transformed world? Stefanini’s Workplace and Infrastructure Services are made-to-order, as we acquire a deep understanding of your business on an almost-molecular level, identifying and absorbing the most important facets of your business and molding our innovative solutions to fit your specific requirements.

Our goal is to act as a catalyst in reshaping your business model, and we begin by evaluating your IT capabilities to pinpoint areas where we can implement solutions to provide you with the best results for your business—increasing ROI, end-user productivity and business growth. We deliver services including but not limited to end-user computing, enterprise security, infrastructure, asset management and device-as-a-service. With continuous service improvement and focus on customer experiences, we not only initiate the transformation of your workplace but also maintain and sustain it—enriching your IT for a more efficient today and priming it to keep pace with technology revolutions of tomorrow.