If you are not savvy, there should be an option where the company can add cushions to assist. For example, I should be able to find suggestion options or frequently asked questions easily to help me move forward. That option should be there. If I take a learner, a newbie for Plesk, or if I'm a user, as a consumer, and I may want to add some new features, there should be an option where Plesk can understand what the customer wants and put it in their development pipeline so they can continuously improve. That option to communicate directly to Plesk should be there. The solution can scale.
