Planview ProjectPlace vs ServiceNow Strategic Portfolio Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Planview ProjectPlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Planview ProjectPlace vs. ServiceNow Strategic Portfolio Management Report (Updated: March 2024).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Clarizen's slide publisher is one of my favorite features.""Right from the initial steps, we found this product easy to use.""Planview Projectplace is a really good solution for document sharing and keeping track of the history of changes in the document. I also like that you can have everything you need for a project in one place, for example, for documentation, planning, and even resource planning.""I love the collaborative nature just from my role to help. I'm a strategist. I help manage those large strategic projects. Implementation is one significant piece of my role, but I love the collaboration that can exist within the tool.""The overall user interface is fantastic. It has been very easy to learn and use. Any non-technical person with some initial training can work on it from day one, which is very good. The learning material is very good and easy to learn. There is no need to spend additional money on the training.""Projectplace absolutely supports collaboration in real-time. It's probably one of the best tools out there for collaboration. It affects the project's progress quite a bit. I have started two very similar projects in two separate business units, on very similar teams. I did one with Enterprise One, I did one with Projectplace just to see how the mileage would vary. The one with Projectplace had a very short cycle time so we were able to finish the project earlier. The one with Enterprise One was less engaging and it took a little more time. Because we were tracking the tasks inside the schedule it was not on the cards.""The workspace ease, navigation, and portfolios are the most valuable aspects of this solution. I just got access to the portfolios from my upper management, so I'm able to look at our specific SRE portfolio to see what's a priority, look at how many hours we've tracked, and things like that. I'm not so much included in the budgeting but it's important to see what projects are higher priority and so forth.""Projectplace has excellent collaboration features, including some nice kanban boards. We use DocuSign, and Planview just integrated it into Projectplace, so that was helpful. And I like the fact that it links to Enterprise One, the other Planview tool that we use to manage our capital portfolio."

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"The performance is good.""Competitive in terms of research""It's a very complete solution.""The PPM module is an excellent service.""The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The product is quite convenient and user-friendly.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."

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Cons
"It needs some improvement in the project planning reports, ad hoc reports, and some big file transfers are a challenge. If you were going to transfer some 10 MB or 12 MB document with your team members, then it might have some problems in uploading and sharing those files. The overall dashboard view needs some advancement in its visualizations and uploading a large file size is a challenge.""It is not easy. The deployment of the application and its functionalities are not easy. It is a complex process to create accounts, names, and catalogs.""An area of improvement is customer support and services. Sometimes, the issue reported is not resolved within a specific timeframe, and the technical consultants who are approached for the requirement finalization can be better in terms of understanding the requirements. Sometimes, there is a gap in understanding the requirements. Other than that, the solution is fine.""In terms of what could be improved in Planview Projectplace, it would depend on the purpose, because if you talk about resource planning, from my perspective, it's not the best tool. It would also depend on the company itself, for example, I've been working with another company and Planview Projectplace was needed more for workload and resource planning purposes, and I don't think the solution covered those purposes well. Its resource planning and workload functions need improvement.""The reporting end of it needs improvement. There should be more reporting, more data at your fingertips. It should be easier and a little more user-friendly. I know there is some there, but it's just how do you get more meat on the bones, if you will, of what's available.""Planview is a resource management and project management system. Projectplace allows you to create boards and associate some of Planview's work breakdown structure as a top-level tree under which you can place cards, but there are many limitations because when you make a change in Planview, it is reflected in Projectplace. However, except for a few specific things, changes made in Projectplace are not ported back to Planview. At this point, they're two completely different products. The flaw is that there is very little integration between the two.""The time reporting is an excellent feature that they can show from an individual. The only problem I see is the description field. You can't increase that field, like to pull the column and widen the column that I've seen. I'm not seeing anywhere you could do that. Because you may have some of these cards that start with the same name and you only have so much real estate. There should be a way to adjust those columns somewhat so you can look at the description or hover over it and it tells you what the description is.""I believe that the graphs, reporting, and connection with the slides are areas that need improvement."

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"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor.""It could be more user-friendly.""The solution needs a few things in terms of resource management.""Dashboard interface is limited functionally and not very user friendly""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization.""The interface isn't user-friendly.""The user interface could be more modern.""The configurations are fine, but the user interface could be improved."

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Pricing and Cost Advice
  • "I think the price of Projectplace is highly reasonable for the amount of functionality that you get. We have what they call a FLEX License. That means you get Projectplace, Enterprise One, and Leankits all on the same license. That's great because then you can use the other products without any additional cost."
  • "In my opinion, the pricing is reasonable."
  • "I believe it is a good value for money for the service they provide and the tailored program. When compared to Microsoft Project."
  • "The cost of this product is mid-range. It's not too expensive but not the cheapest on the market."
  • "Pricing might be a challenge because it costs around $29 to $30 per user a month. If you have a large user base, around 100 to 200 users, then it might be costly for an organization. For organizations who do not have a comprehensive overall budget, it might be a challenge."
  • "I would say the licensing maturity was probably a three out of five. They have a long way to go before they can scale out and retain enterprise customers."
  • "It can be expensive, but if you see the functionalities and the processes, it's not as expensive as other applications. We pay about 1 million Mexican Pesos per year for all 100 licenses."
  • "Its pricing plan should be improved. It could be expensive for midsize or small companies. There are no additional costs, but it would be great if you can negotiate or confirm the price during the requirement analysis phase."
  • More Planview ProjectPlace Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It simplifies the management of our day-to-day work and brings all our processes into a single place where we can plan our activities, monitor them, and take any actions accordingly.
    Top Answer:Its pricing plan should be improved. Midsize or small companies might be unable to afford it because of its pricing plans. They usually have a limited budget. Another area of improvement is customer… more »
    Top Answer:It is a perfect solution for our day-to-day work and process management. It is on the cloud. It is in Amazon AWS, but we are currently in the pipeline to get it migrated to Azure. In terms of the… more »
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Ranking
    16th
    Views
    660
    Comparisons
    409
    Reviews
    5
    Average Words per Review
    1,290
    Rating
    8.0
    Views
    2,141
    Comparisons
    1,532
    Reviews
    16
    Average Words per Review
    564
    Rating
    7.9
    Comparisons
    Also Known As
    Projectplace
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    Getting work done is easy when your team has the best project management tools that enable traditional and accidental project managers to plan and execute work with their teams. Planview ProjectPlace offers a wide range of powerful work and project management tools that enable traditional and accidental project managers to plan and execute work with their teams, track progress in real time, and ultimately achieve goals.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Thomas Jefferson University Hospitals, Florida Virtual Campus, Amazing.com, 2degrees NZ, Kendrick Content & Consulting
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Manufacturing Company36%
    Wholesaler/Distributor9%
    Energy/Utilities Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Manufacturing Company13%
    Financial Services Firm11%
    Computer Software Company11%
    Government9%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Hospitality Company6%
    Agriculture6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    Company Size
    REVIEWERS
    Small Business8%
    Midsize Enterprise25%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise70%
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Planview ProjectPlace vs. ServiceNow Strategic Portfolio Management
    March 2024
    Find out what your peers are saying about Planview ProjectPlace vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: March 2024.
    769,334 professionals have used our research since 2012.

    Planview ProjectPlace is ranked 16th in Project Management Software with 11 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview ProjectPlace is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview ProjectPlace writes "You can access the solution anywhere from any part of the world". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview ProjectPlace is most compared with Microsoft Project, Planview Portfolios, Planview PPM Pro, Asana and Jira, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Planview ProjectPlace vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.