We performed a comparison between Pillir and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment."
"I love how they took the MIT Scratch concept and implemented it into the in-app backend. It makes the app creation so much more intuitive and easy to use."
"It can scale well if you are managing IT assets."
"It's great to do statuses or to review tasks."
"I don't have to look through a whole bunch of other incidents that aren't relevant to me. It's very useful in that sense."
"It provides internal clients with greater transparency about their projects and deliverables."
"We used ServiceNow for change management, release management, and event management."
"Remote access is most valuable."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"There are a lot of features within ServiceNow. There are plenty of add-ons that go beyond the typical core helpdesk operations, such as HR facilities, BRM functionality, and various compliance and governance capabilities."
"While we're not in a place of letting LOB analysts build apps, at some point, we may want to give them a bit more freedom - as long as we can limit their ability to harm the ERP data. I would like to see more tools pertaining to this area."
"The modernizer element should convert a higher percentage of the ABAP code, moving it from approximately 75%, closer to 100%."
"The interface is not user-friendly."
"It's missing monitoring capabilities."
"Integration capabilities can improve."
"From an HR standpoint, if users can have a very integrated onboarding or offboarding process between ServiceNow and Workday, then it can give a very good employee experience."
"There is a need to enhance ticket details visibility on the portal, such as displaying SLA information, which currently requires development effort."
"It's a great platform, but there's still room for improvement. As the solutions stands now, you do need a lot of previous experience to use it. It would be great if they could develop some use case templates. This would be beneficial for a small and medium-sized businesses."
"Its stability and pricing need improvement."
"The solution could improve by being more stable."
Earn 20 points
Pillir is ranked 41st in Rapid Application Development Software while ServiceNow is ranked 4th in Rapid Application Development Software with 211 reviews. Pillir is rated 10.0, while ServiceNow is rated 8.4. The top reviewer of Pillir writes "Helpful dashboard, supports offline capabilities for SAP, professional support, and a simple pricing model". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Pillir is most compared with , whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
