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Perception Point Advanced Email Security vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Perception Point Advanced Email Security enhances efficiency, reduces false positives, and ensures high ROI by preventing phishing and productivity loss.
Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
Security analyst at a outsourcing company with 501-1,000 employees
 

Customer Service

Sentiment score
7.5
Perception Point's customer service is highly praised for its responsiveness, quick resolutions, and professional, effective support.
Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
Security analyst at a outsourcing company with 501-1,000 employees
Customer service and support are good, but there is room for improvement in response time.
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
7.8
Perception Point Advanced Email Security offers seamless scalability and integration, handling high email volumes and diverse user loads effectively.
Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
 

Stability Issues

Sentiment score
8.1
Perception Point Advanced Email Security provides stable performance with minimal downtime; users highly rate its reliability and email preservation.
Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Security analyst at a outsourcing company with 501-1,000 employees
 

Room For Improvement

Perception Point users desire enhanced spam filtering, customizable alerts, improved UI, better threat intelligence, integration, and additional training features.
Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
Security analyst at a outsourcing company with 501-1,000 employees
Maybe a couple of improvements on their portal would be good.
IT at a retailer with 11-50 employees
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
 

Setup Cost

Perception Point Advanced Email Security offers fair pricing with flexible options and good value compared to leading competitors.
Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Perception Point Advanced Email Security offers robust protection with rapid threat detection, low false positives, and excellent support.
Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
IT at a retailer with 11-50 employees
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
Security analyst at a outsourcing company with 501-1,000 employees
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Internet Security (12th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Office 365 Protection (1st)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Perception Point Advanced Email Security is 2.2%, down from 2.4% compared to the previous year. The mindshare of Sophos Email is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Perception Point Advanced Email Security2.2%
Other95.8%
Email Security
 

Featured Reviews

GC
IT at a retailer with 11-50 employees
Provides strong email protection and accurate threat detection with effective multi-layer defense mechanisms
They run us through about seven layers of protection, and the reporting is excellent. I found it to be very effective. It has a very high level of protection with Perception Point Advanced Email Security. They continually modernize their surveillance. They use a lot of AI. They run it through several layers of detection, deep packet inspection, which takes a lot of horsepower. I just think it is a good system. Perception Point Advanced Email Security has helped address specific email threats within my organization. I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving. With the combination of KnowBe4 PhishER, I think it is a good security process that we have in place.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
6%
Manufacturing Company
11%
Outsourcing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery. In some cases, we have trouble with multi-factor authentication emails, which take more th...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

No data available
Sophos Email Security
 

Overview

 

Sample Customers

Information Not Available
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Perception Point Advanced Email Security vs. Sophos Email and other solutions. Updated: December 2025.
880,511 professionals have used our research since 2012.