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Oracle Fusion Middleware vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Oracle Fusion Middleware offers significant ROI, with some organizations saving 20% by prioritizing essential security investments and assessments.
Sentiment score
5.3
SAP SuccessFactors offers efficiency and HR benefits, but high costs and long ROI periods challenge financial justification.
Oracle Fusion Middleware is a good product that meets ROI expectations.
 

Customer Service

Sentiment score
6.0
Oracle Fusion Middleware support is effective but needs process efficiency, faster response for non-critical issues, and improved communication.
Sentiment score
6.2
SAP SuccessFactors support receives mixed reviews; praised for efficiency yet criticized for bureaucracy, response delays, and offshore handling.
Oracle provides eight-level customer service and support.
Customer service for Oracle products, including Oracle Fusion Middleware, is rated at nine points out of ten, indicating it is quite satisfactory.
 

Scalability Issues

Sentiment score
7.9
Oracle Fusion Middleware is highly scalable, efficient for large users, with potential complexities in virtual machine reliance and management.
Sentiment score
7.8
SAP SuccessFactors is scalable, supporting diverse user sizes, though some module limitations exist; users generally report satisfaction.
For on-premises deployment, scalability has to be managed manually.
 

Stability Issues

Sentiment score
7.8
Oracle Fusion Middleware is praised for its stability and improved performance, despite initial deployment challenges and past minor issues.
Sentiment score
7.5
SAP SuccessFactors is rated highly for stability despite occasional performance and integration issues during updates or high-demand periods.
Overall, Oracle Fusion Middleware's stability is good.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
 

Room For Improvement

Oracle Fusion Middleware needs UI, integration, and documentation improvements, enhanced support, and cost-effectiveness with containerization and customization flexibility.
SAP SuccessFactors needs analytics, integration, and usability improvements; users face customization, interface, and deployment challenges.
Although Oracle provides support, I need the appropriate IT team to adopt these new features.
The guides often have errors, such as web scripting issues, and can be difficult to follow.
Advisories can only be placed at the bottom, which is less effective as employees may not scroll down to see them.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
 

Setup Cost

Oracle Fusion Middleware is costly, suited for large organizations; starting small and expanding recommended due to accumulating annual costs.
SAP SuccessFactors provides a flexible pricing model, suited for large enterprises, with annual licensing and negotiable costs.
Oracle Fusion Middleware is generally expensive, although I'm not directly involved with the licensing aspects.
Pricing varies from customer to customer, however, it is reasonable compared to other products in the market.
The licensing costs are quite high, which is a typical scenario for such solutions.
 

Valuable Features

Oracle Fusion Middleware offers scalable, flexible integration with advanced AI features, seamless connectivity, and compatibility within Oracle's ecosystem.
SAP SuccessFactors offers user-friendly HR solutions with strong integration, mobile access, and AI-driven tools for efficient enterprise management.
Compared to competitors, its cost-effectiveness and Oracle's regular updates every three months are advantageous.
Oracle Fusion Middleware's base installation is ready to use, allowing for quick integration of applications and installation of necessary resources.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
 

Categories and Ranking

Oracle Fusion Middleware
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
16
Ranking in other categories
Application Server (6th)
SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

Oracle Fusion Middleware and SAP SuccessFactors aren’t in the same category and serve different purposes. Oracle Fusion Middleware is designed for Application Server and holds a mindshare of 5.5%, up 5.1% compared to last year.
SAP SuccessFactors, on the other hand, focuses on Cloud HCM, holds 21.2% mindshare, down 22.0% since last year.
Application Server
Cloud HCM
 

Q&A Highlights

VY
Aug 19, 2023
 

Featured Reviews

Sai Kri - PeerSpot reviewer
Migration to a modern interface enhances AI integration and cloud capabilities
Presently, Oracle recommends migrating to Oracle Fusion since it's a hot product now. e-Business Suite may soon be sunsetted and has an outdated UI, with few upgrades. In contrast, Oracle Fusion offers modern features, such as AI, cloud-based applications, and customization options like Redwood features. Oracle Fusion AI chatbots are embedded, benefiting projects.
Marissa Schwan - PeerSpot reviewer
Easy to deploy, stable, and scalable
SuccessFactors has a best practices model for HR across the board, but there are multiple industries. For example, the pharmaceutical, engineering, and professional services industries may have different processes based on their business requirements and operations. SAP and Workday have one approach across industries. As employee experience becomes increasingly important, the kind of employees appointed in an engineering environment, a pharmaceutical environment, and a professional service environment are very different, meaning their experience touchpoints may differ and require adjustments. SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in. As a company, we have 118,000 followers on LinkedIn, and the unemployment rate in South Africa is quite high, at more than 30 percent. When we advertise a job, the number of CVs and applications we receive from people who want to work for us is overwhelming, we can get up to 600 CVs for a single vacancy. To make the process more efficient, we need to use artificial intelligence to identify the key elements of the job profile and match them to the CVs of the applicants. The pre-selection questions are helpful in reducing the number of applicants, but they don't measure the suitability of the CVs and profiles. This is something that needs to be built into the system, but it doesn't currently exist in the market. We have a good pre-selection program, but it doesn't take into account experience, qualifications, professional memberships, work experience, or critical performance indicators. We have enough information from CVs and LinkedIn profiles for the system to match the vacancy profile with the applicant's information and rank them from most suitable to least suitable.
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Top Industries

By visitors reading reviews
Educational Organization
43%
Financial Services Firm
9%
Computer Software Company
9%
Government
5%
Educational Organization
47%
Computer Software Company
6%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Oracle Fusion Middleware?
The most valuable features are Oracle Unified Directory and unified identity access management.
What is your experience regarding pricing and costs for Oracle Fusion Middleware?
Oracle Fusion Middleware is generally expensive, although I'm not directly involved with the licensing aspects.
What needs improvement with Oracle Fusion Middleware?
There could be improvements in the installation and integration parts of Oracle Fusion Middleware. The guides often have errors, such as web scripting issues, and can be difficult to follow. With m...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Overview

 

Sample Customers

Police Department of Izmir City
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
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851,371 professionals have used our research since 2012.