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Oracle CX Sales vs SAP Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle CX Sales
Ranking in CRM
14th
Ranking in Sales Force Automation
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Opportunity Management (9th)
SAP Sales Cloud
Ranking in CRM
66th
Ranking in Sales Force Automation
16th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Sales Performance Management (6th)
 

Mindshare comparison

As of June 2026, in the CRM category, the mindshare of Oracle CX Sales is 1.0%, down from 2.5% compared to the previous year. The mindshare of SAP Sales Cloud is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.0%
SAP Sales Cloud0.4%
Other98.6%
CRM
 

Featured Reviews

SF
Talent Acquisition Trainee at a outsourcing company with 501-1,000 employees
Integrated customer data has improved visibility and supports data driven sales decisions
The biggest friction point I have encountered with Oracle CX Sales has been user adoption, as sales teams are accustomed to using separate sheets, emails, or legacy CRMs, making it difficult to run and maintain data consistency. Data migration issues arise when customer data comes from multiple systems, leading to duplicates, incomplete, or inconsistent records that need to be cleaned. Additionally, the integration complexity of connecting with ERP, marketing, and other enterprise applications requires ensuring real-time synchronization, addressing varying business needs, and reaching agreement during workshops can take time. Change management is also challenging, as users often resist change and require additional communication and training to stabilize processes. If I could change one thing about Oracle CX Sales to make my workflow easier, it would be to simplify some of the configuration and customization projects. While Oracle CX Sales is very powerful, certain customizations and integrations can require advanced expertise, increasing implementation times and complexity. I would also simplify the user interface to enhance the experience for occasional users, as new users sometimes need additional training.
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Oracle CX Sales?
The biggest friction point with Oracle CX Sales is that sometimes it goes down. When the server gets down, we do not get real-time data, which happens occasionally. If I could change one thing abou...
What is your primary use case for Oracle CX Sales?
My main use case for Oracle CX Sales is for forecasting and AI-driven automation. When I open Oracle CX Sales, the first thing I do is read the dashboard, where I get the data for forecasting and p...
What advice do you have for others considering Oracle CX Sales?
On a scale of one to ten, I would rate Oracle CX Sales overall as a nine out of ten because whatever we require and whatever things we are looking for from these tools, it fulfills our requirements...
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Also Known As

Oracle Sales Cloud
SAP Cloud for Sales
 

Overview

 

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Medtronic, Day & Zimmerman, Harlequin Sales Corp, Mohawk Industries, German Football Association, Nebraska Book Company Inc., Goodwill Industries San Joaquin Valley Inc., Skullcandy, ContiTech AG
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: May 2026.
896,563 professionals have used our research since 2012.