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Oracle CRM OnDemand Sales vs Siebel CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle CRM OnDemand Sales
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Sales Force Automation (15th)
Siebel CRM
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
20
Ranking in other categories
CRM (10th), Local Government CRM (3rd)
 

Mindshare comparison

Oracle CRM OnDemand Sales and Siebel CRM aren’t in the same category and serve different purposes. Oracle CRM OnDemand Sales is designed for Sales Force Automation and holds a mindshare of 0.6%, up 0.2% compared to last year.
Siebel CRM, on the other hand, focuses on CRM, holds 2.2% mindshare, down 6.6% since last year.
Sales Force Automation Market Share Distribution
ProductMarket Share (%)
Oracle CRM OnDemand Sales0.6%
Microsoft Dynamics CRM25.6%
Salesforce Sales Cloud24.4%
Other49.4%
Sales Force Automation
CRM Market Share Distribution
ProductMarket Share (%)
Siebel CRM2.2%
Microsoft Dynamics CRM4.5%
SAP CRM4.1%
Other89.2%
CRM
 

Featured Reviews

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ShirazShah - PeerSpot reviewer
Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement
The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise16
 

Questions from the Community

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What do you like most about Siebel Sales?
Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...
What is your experience regarding pricing and costs for Siebel Sales?
I do not have any information on pricing, setup cost, or licensing.
What needs improvement with Siebel Sales?
The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, giv...
 

Comparisons

No data available
 

Also Known As

CRM OnDemand Sales
Siebel Sales
 

Overview

 

Sample Customers

Freedom Technology
Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in Sales Force Automation. Updated: August 2025.
866,755 professionals have used our research since 2012.