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Optiv Managed Security Services vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Optiv Managed Security Serv...
Ranking in Managed Security Services Providers (MSSP)
23rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (19th)
 

Mindshare comparison

As of December 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Optiv Managed Security Services is 1.6%, down from 1.6% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 4.6%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Market Share Distribution
ProductMarket Share (%)
Secureworks Taegis Managed XDR / MDR4.6%
Optiv Managed Security Services1.6%
Other93.8%
Managed Security Services Providers (MSSP)
 

Featured Reviews

Use Optiv Managed Security Services?
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reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

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What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

Optiv MSS
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Information Not Available
RICOH, Owens and Minor
Find out what your peers are saying about Check Point Software Technologies, Secureworks, Ace Cloud Hosting and others in Managed Security Services Providers (MSSP). Updated: December 2025.
879,259 professionals have used our research since 2012.