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OpenText Functional Testing vs OpenText Silk Test vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Test Automation Tools category, the mindshare of OpenText Functional Testing is 8.9%, down from 10.5% compared to the previous year. The mindshare of OpenText Silk Test is 1.0%, up from 0.9% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing8.9%
SmartBear TestComplete5.9%
OpenText Silk Test1.0%
Other84.2%
Test Automation Tools
 

Featured Reviews

Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
SrinivasPakala - PeerSpot reviewer
Stable, with good statistics and detailed reporting available
While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the fact that you can record and play the record of your step scripts, and UFT One creates the steps for you in the code base. After that, you can alter the code, and it's more of a natural language code."
"OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier."
"The most valuable feature for me is that it works on multiple platforms and technologies."
"The shared repositories can be used throughout all testing which makes jobs easier."
"The entire framework is very useful. It's easily integrable with Excel."
"The production and the efficiency of making your test cases can be very high."
"It's easy to use for beginners and non-technical people."
"For traditional automation, approximately half of our tests end up automated. Therefore, we are saving half the testing time by pushing it off to automation. That gives it an intrinsic benefit of more time for manual testers and business testers to work on possibly more important and interesting things. For some of our applications, they don't just have to do happy path testing anymore, they can go more in-depth and breadth into the process."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
"The statistics that are available are very good."
"It's easy to automate and accelerate testing."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"It is a strong automation tool for desktop, browser, and API testing."
"It allows us to test both desktop and web applications."
"The reporting is ready to use and doesn't require any setup."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"The most valuable features are the desktop and mobile modules."
 

Cons

"Sometimes it appears that UFT takes a while to open and sometimes will run slower than expected. Also, UFT uses a lot of memory. On this note, if you are running UFT on a virtual server I would add more RAM memory than the minimum requirements especially when using multiple add-ins. HP is pretty good about coming out with new patches to fix known issues and it pays for the user to check for new patches and updates on a regular basis."
"Scripting has become more complex from a maintenance standpoint to support additional browsers."
"You have to deal with issues such as the firewall and how can the tool talk with the application, i.e., if the application is on a company network and so on. That, of course, is important to figure out."
"The UA objects are sometimes hard to recognize, so the coverage should be increased. Open-source alternatives have a broad scope. Also, it's sometimes difficult to make connections between two of the components in the UFT mobile center. It should be easier to set up the wireless solution because we have to set both. We directly integrate Selenium and APM, so we should try to cover all the features they have in APM and Selenium with the UFT mobile."
"The solution needs better marketing, training, promotion, and visibility because it is not visible."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"I'd like to see UFT integrated more with some of the open source tools like Selenium, where web is involved."
"The artificial intelligence functionality is applicable only on the web, and it should be expanded to cover non-web applications as well."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"The support for automation with iOS applications can be better."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing could be improved."
"The recording function, when using Python, could be improved, as it does not work well in recording testing."
"The licensing costs are a little bit high and should be reduced."
"The solution’s customer support should be improved."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The pricing is the constraint."
"Increased performance with less memory and CPU usage."
"One notable drawback is the absence of native integration with Git."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
 

Pricing and Cost Advice

"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"The licensing cost is high. There are no additional costs to the standard license."
"It's an expensive solution."
"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."
"The pricing fee is good. If someone makes use of the solution once a day for a half hour then the fee will be more expensive. For continuous use and application of the solution to different use cases, the fee is average."
"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""
"It's a yearly subscription. There are no additional costs to the standard subscription."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"It is approximately $6,000 a year."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The pricing is a little above average — it could be lower."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The licensing costs are in the range of $1,000 to $3,000."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The price is less, compared to other products, such as QTP."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
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Comparison Review

it_user69066 - PeerSpot reviewer
Nov 11, 2013
QTP vs SilkTest WorkBench
The last few months, I've been working with the Silk Tools (particularly the WorkBench .NET variant IDE) and I must say that I like what I've been using. The libraries provided by Silk are quite good for your typical automation and when you run into custom applications, the .NET IDE (which is…
 

Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
15%
Computer Software Company
11%
Government
5%
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Retailer
7%
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise71
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the ...
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP sys...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
 

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
Segue, SilkTest, Micro Focus Silk Test
No data available
 

Overview

 

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, UiPath, OpenText and others in Test Automation Tools. Updated: September 2025.
866,744 professionals have used our research since 2012.