Executive SummaryUpdated on Sep 16, 2024
Visual Studio Test Professional and OpenText Silk Central are leading tools in test management. OpenText Silk Central appears to have an edge overall due to its robust features despite fewer users reporting satisfaction with its pricing and support.
Features: Visual Studio Test Professional users value its integration with other Microsoft products, its automation capabilities, and its user-friendly interface. OpenText Silk Central users highlight its comprehensive test management features, scalability, and extensive reporting capabilities.
Room for Improvement: Users of Visual Studio Test Professional see a need for better documentation, greater integration with third-party tools, and enhancements in testing scope. Silk Central users seek improvements in user experience, performance consistency, and streamlined navigation.
Ease of Deployment and Customer Service: Visual Studio Test Professional is noted for its seamless integration within the Microsoft ecosystem and responsive customer service. OpenText Silk Central is known for its complex initial setup but strong customer support post-deployment.
Pricing and ROI: Visual Studio Test Professional users perceive its pricing as competitive, though some question its long-term ROI. OpenText Silk Central users find its higher setup costs justified by superior scalability and feature set, reflecting in a higher perceived ROI.
