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OpenText Business Process Monitoring vs Turbo360 (Formerly Serverless360) comparison

OpenText and Kovai.co are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #40 with an average rating of 7.5, while Kovai.co is ranked #71. OpenText holds a 0.1% mindshare in APM, compared to Kovai.co’s 0.1% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of Kovai.co users who would recommend it.
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 347 Views
  • 340 Comparison Views
100% willing to recommend
Turbo360 (Formerly Serverle...
Read 2 Turbo360 (Formerly Serverless360) reviews
  • 493 Views
  • 276 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Turbo360 (Formerly Serverless360) are two products evaluated for their enterprise monitoring capabilities. Turbo360 offers superior features, making it a more attractive option due to higher user satisfaction and better value for money.

What features are offered by OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring offers robust analytics, real-time monitoring, and extensive reporting capabilities. Turbo360 (Formerly Serverless360) offers seamless integration, diverse management tools, and advanced automation features.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring needs improvements in system upgrade processes, better documentation, and user interface enhancements. Turbo360 needs enhancements in dashboard customization, additional automation options, and better user customization features.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

Both products are known for easy deployment, but Turbo360 gains an edge with quicker setup times and comprehensive customer support. OpenText, while efficient, is occasionally noted for complex initial configurations. Turbo360 offers more accessible customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring has a higher initial setup cost but offers a strong ROI through extensive features. Turbo360 offers more competitive pricing, with users indicating a favorable ROI due to its flexible expenditure model and effective functionalities, making it a cost-effective option.

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To learn more, read our detailed OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360) Report (Updated: July 2025).
Buyer's Guide
OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
71st
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (54th), Cloud Monitoring Software (49th), Cloud Cost Management (30th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
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reviewer1868589 - PeerSpot reviewer
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"The stability has been very good over the years."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It offers all the core capabilities we need to manage and monitor our Azure services."
 

Cons

"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The solution should offer better integration with other tools from a service management perspective."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
Information not available
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
40%
Manufacturing Company
11%
Financial Services Firm
9%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
See all answers
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Earn 20 points
 

Comparisons

Dynatrace vs OpenText Business Process Monitoring Logo
Dynatrace vs OpenText Business Process Monitoring
Compared 100% of the time
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Azure Monitor vs Turbo360 (Formerly Serverless360) Logo
Azure Monitor vs Turbo360 (Formerly Serverless360)
Compared 57% of the time
Grafana vs Turbo360 (Formerly Serverless360) Logo
Grafana vs Turbo360 (Formerly Serverless360)
Compared 43% of the time
More Turbo360 (Formerly Serverless360) Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
July 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
July 2025
Turbo360 (Formerly Serverless360) reportDownload Turbo360 (Formerly Serverless360) product report
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
Serverless360
 

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

Our Core features:

  1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
  2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
  3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
  4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
  5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
    Kovai.co
     

    Sample Customers

    United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
    MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
    Buyer's Guide
    OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)
    July 2025
    Free Report: OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)
    Find out what your peers are saying about OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: July 2025.
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    See our OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360) report.

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