OpenText Business Process Monitoring vs Turbo360 (Formerly Serverless360) comparison

OpenText and Kovai.co are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #40 with an average rating of 7.5, while Kovai.co is ranked #62. OpenText holds a 0.4% mindshare in APM, compared to Kovai.co’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 100% of Kovai.co users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

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653 Comparison Views

100% willing to recommend

Turbo360 (Formerly Serverle...

Read 2 Turbo360 (Formerly Serverless360) reviews

1,371 Views
768 Comparison Views

100% willing to recommend

OpenText Business Process M...

Turbo360 (Formerly Serverle...

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Turbo360 (Formerly Serverless360) are two products evaluated for their enterprise monitoring capabilities. Turbo360 offers superior features, making it a more attractive option due to higher user satisfaction and better value for money.

What features are offered by OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring offers robust analytics, real-time monitoring, and extensive reporting capabilities. Turbo360 (Formerly Serverless360) offers seamless integration, diverse management tools, and advanced automation features.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring needs improvements in system upgrade processes, better documentation, and user interface enhancements. Turbo360 needs enhancements in dashboard customization, additional automation options, and better user customization features.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

Both products are known for easy deployment, but Turbo360 gains an edge with quicker setup times and comprehensive customer support. OpenText, while efficient, is occasionally noted for complex initial configurations. Turbo360 offers more accessible customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Turbo360 (Formerly Serverless360)?

OpenText Business Process Monitoring has a higher initial setup cost but offers a strong ROI through extensive features. Turbo360 offers more competitive pricing, with users indicating a favorable ROI due to its flexible expenditure model and effective functionalities, making it a cost-effective option.

To learn more, read our detailed OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360) Report (Updated: December 2025).

Buyer's Guide

OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Turbo360 (Formerly Serverle...

Ranking in Application Performance Monitoring (APM) and Observability

62nd

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Management (50th), Cloud Monitoring Software (44th), Cloud Cost Management (29th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.4%, up from 0.1% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
OpenText Business Process Monitoring	0.4%
Turbo360 (Formerly Serverless360)	0.6%
Other	99.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

reviewer1858887

Software Development Engineer In Test at Quinbay

Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module

1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The stability has been very good over the years."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"Service Bus topic subscription monitoring turned out to be the most useful for us."

"It offers all the core capabilities we need to manage and monitor our Azure services."

Cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."

"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

Information not available

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Top Industries

By visitors reading reviews

Performing Arts

13%

Insurance Company

Financial Services Firm

Manufacturing Company

Computer Software Company

27%

Financial Services Firm

12%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

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What needs improvement with Micro Focus Business Process Monitor?

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What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Compared 19% of the time

Instana Dynamic APM vs OpenText Business Process Monitoring

Compared 12% of the time

Splunk AppDynamics vs OpenText Business Process Monitoring

Compared 10% of the time

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Compared 17% of the time

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Compared 14% of the time

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Compared 8% of the time

Xosphere vs Turbo360 (Formerly Serverless360)

Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Turbo360 (Formerly Serverless360) report

Download Turbo360 (Formerly Serverless360) product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

Serverless360

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

Our Core features:

Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.

Kovai.co

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF

Buyer's Guide

OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)

December 2025

Free Report: OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360)

Find out what your peers are saying about OpenText Business Process Monitoring vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: December 2025.

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