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OpenText Business Process Monitoring vs Sentry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. The mindshare of Sentry is 1.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Sentry1.7%
OpenText Business Process Monitoring0.6%
Other97.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
NM
Founding Member at a tech services company with 51-200 employees
Real-time error tracking assists the QA team in swiftly identifying and reporting bugs
One of the greatest advantages of Sentry is its support for Azure Web Services, which New Relic does not support. Sentry integrates with common developer communication platforms like Discord and WhatsApp, which allows developers to easily track notifications and findings in the applications. Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
"Ability to monitor multiple application protocols."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The stability has been very good over the years."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"Product allows business analysts to create the application with very little software development time needed."
"Sentry breaks everything down in real time."
"The most valuable feature we have found with Sentry is the security that it provides."
"Great for capturing application performance metrics and error logs."
"The solution is user-friendly, and this is very valuable."
"Overall, I give Sentry a rating of 10."
"We find the feature of cause-stack information integrated with the Git repository valuable, which provides contextual information."
"Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues."
"Tracking error logs is a great feature because Sentry provides a rich context with regards to the code and tracing issues across the entire stack with trace logs and things like that."
 

Cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"The solution should offer better integration with other tools from a service management perspective."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect."
"The product has been discontinued."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Customer support is pretty average and can use some improvement."
"The settings for an administrator are complex."
"Additional personalization and easier setup for capturing all the different application logs could be an area of improvement."
"Its debugging feature needs to be faster."
"I would like to see a role registration feature added."
"One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."
"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."
"The log centralization and analysis could be improved in Sentry."
"While using Sentry I have to manually create an issue when it occurs by clicking in Jira or GitLab."
 

Pricing and Cost Advice

"On a three-year license package, it was a good deal."
"We can adjust the price a little bit based on our needs."
"I am currently using a self-hosted open version."
"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
"We are currently paying through Cloudera for the Sentry service."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Performing Arts
9%
Outsourcing Company
9%
Comms Service Provider
13%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What is your primary use case for Sentry?
We use Sentry for application performance management and tracking bugs and issues in the application.
 

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor
No data available
 

Overview

 

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about OpenText Business Process Monitoring vs. Sentry and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.