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OpenText Application Quality Management vs Panaya Test Dynamix vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
Sentiment score
5.0
Panaya Test Dynamix improved test efficiency, reduced manual efforts, and provided measurable benefits in productivity, cost-effectiveness, and resource allocation.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
It acts as an enabler for effective test and program management.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
Sentiment score
5.7
Users praise Panaya Test Dynamix customer service for prompt, knowledgeable, and efficient support with effective communication and problem-solving skills.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
 

Scalability Issues

Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
Sentiment score
6.7
Panaya Test Dynamix is praised for scalability, efficient test case management, integration, reliability, and performance under large workloads.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
 

Stability Issues

Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
Sentiment score
7.8
Panaya Test Dynamix stands out for its stability, reliability, and efficient performance, excelling under heavy workflows and various conditions.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
 

Room For Improvement

OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
Panaya Test Dynamix requires better customization, clearer error messages, improved performance, enhanced integration, easier navigation, and more comprehensive training resources.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Improvements are needed so that the system can continue running without creating a new run.
As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
Panaya Test Dynamix offers competitive, scalable, and cost-effective pricing with customizable packages to meet diverse organizational testing needs.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
 

Valuable Features

OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
Users praise Panaya Test Dynamix for its automation, detailed reporting, ease of use, seamless integration, and efficient defect management.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Mindshare comparison

Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management5.0%
Jira17.7%
Microsoft Azure DevOps13.0%
Other64.3%
Application Lifecycle Management (ALM) Suites
Test Management Tools Market Share Distribution
ProductMarket Share (%)
Panaya Test Dynamix2.7%
Tricentis qTest14.6%
OpenText Application Quality Management12.7%
Other70.0%
Test Management Tools
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.9%
Tricentis Tosca20.8%
OpenText Functional Testing8.9%
Other64.4%
Test Automation Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
Alain Vanhaeght - PeerSpot reviewer
More than reliable, with satisfied results for our needs, and excellent testing options
For the moment we are looking to automated testing, and there today apparently it is not working well with the application we want to test. So we are using an application on a terminal server and some quirks make it challenging to make automatic testing. It would be nice to be able to test offline. What I mean by that is today most of the time things are in the cloud, but sometimes when we are in factories we do not have network access and we should be able to download a test script into our PCs and do the test offline. Once that is complete we can re-upload it when we again have a network connection.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Computer Software Company
9%
Performing Arts
7%
Manufacturing Company
21%
Computer Software Company
14%
Healthcare Company
9%
Retailer
8%
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use ...
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards ...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect track...
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What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
No data available
No data available
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Over 3000 leading enterprises worldwide including SONY, NICE, NEC, Shiseido, DHL, ABB and Grupo Bimbo
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,445 professionals have used our research since 2012.