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OpenText Application Quality Management vs OpenText Silk Test comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (19th), Regression Testing Tools (9th), Test Automation Tools (18th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 7.7%, up 5.0% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 2.0% mindshare, up 1.1% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.7%
Jira11.0%
Microsoft Azure DevOps9.8%
Other71.5%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.0%
Tricentis Tosca9.4%
OpenText Functional Testing8.1%
Other80.5%
Functional Testing Tools
 

Featured Reviews

GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have to run a manual test it's very helpful."
"If someone is researching solutions, they should know that this solution is stable, centralized, and scalable."
"It's the perfect tool for testing purposes, but you need to consider other options if development teams do not use the environments supported by Quality Center."
"My experience with the solution is that it has been fairly stable."
"The most valuable thing about the solution is it handles requirements, tests, and defects in one tool."
"Its a good tool for a perfect software development company where release/project roll outs happen on a planned basis."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"Ability to hierarchically group test cases Ability to reuse test cases (call test from a test) Ability to organise under trees test sets Ability to monitor everything Create a report under everything Ability to configure custom attributes on all modules"
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"The statistics that are available are very good."
"The feature I like most is the ease of reporting."
"Using this DLL functionality we were able to automate our product."
"The solution is user-friendly with respect to automation."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
 

Cons

"There is room for improvement in the scalability and stability of the solution."
"There are cases where the system does not meet our reporting requirements."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."
"This product wouldn't really be suitable if a company is in an Agile and DevOps transformation program."
"It's not intuitive in that way, which has always been a problem, especially with business users."
"What happens is, we're having to use multiple products to come to one goal."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"Technical support is a black box. It's not good."
"The browser based testing needs to be improved."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"I've seen a lot of potential users upset with the SilkTest due to broken installation."
"They should extend some of the functions that are a bit clunky and improve the integration."
"The pricing could be improved."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Everything is very manual. It's up to us to find out exactly what the issues are."
 

Pricing and Cost Advice

"It all comes down to how many people are going to access the tool. When teams go above 20, I think ALM is a better tool to use from a collaboration and streamlining perspective."
"If you have more than five users, a concurrent licensing model should be considered."
"We have divided our licenses between Micro Focus ALM and ALM Octane. It works for us."
"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"The cost of licensing depends on the number of VMs that you are running test cases on and it is not cheap."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"I feel that the licenses are expensive. ​"
"It's a perpetual license."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Construction Company
9%
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: August 2026.
912,565 professionals have used our research since 2012.