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OpenText Application Quality Management vs OpenText Silk Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Application Qualit...
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Application Lifecycle Management (ALM) Suites (3rd), Quality Management Software (1st), Test Management Tools (1st)
OpenText Silk Test
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Functional Testing Tools (20th), Regression Testing Tools (8th), Test Automation Tools (17th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. OpenText Application Quality Management is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.9%, up 5.6% compared to last year.
OpenText Silk Test, on the other hand, focuses on Functional Testing Tools, holds 1.8% mindshare, up 0.9% since last year.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management5.9%
Jira11.5%
Microsoft Azure DevOps10.0%
Other72.6%
Application Lifecycle Management (ALM) Suites
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test1.8%
Tricentis Tosca10.8%
OpenText Functional Testing6.3%
Other81.1%
Functional Testing Tools
 

Featured Reviews

Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While comparing to the previous solution, this solution gave us as much as 60% cost savings."
"ALM Quality Center is a reliable, consolidated product."
"Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects."
"We have a pretty strong emphasis on quality, so ALM is our gold source repository for quality."
"We previously used RTM, and we switched because ALM is better than IBM RTM tool."
"Easily integrates with Oracle e-Business Suite."
"What they do best is test management. That's their strong point."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The solution is user-friendly with respect to automation."
"A good automation tool that supports SAP functional testing."
"It drastically reduced our manual regression efforts that is difficult to achieve in Agile model."
"Not many performance Testing tool provides end to end response times for scripts running on the page, this tool is capable of providing end to end real time browser response times."
"SilkTest is best for desktop applications and good for web applications also with the Open agent."
"It speeds up testing efforts."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
 

Cons

"Due to these reasons, the effectiveness of ALM for an industry like ours is less than what we would see in LoadRunner."
"There are cases where the system does not meet our reporting requirements."
"Expensive tool which could become an overload on the budget in the future."
"ALM is quite heavy to use because of the process. Everybody needs to do the same process at the same time, and that’s quite heavy."
"The reporting features could be improved."
"Graphs can be further improved to manage more requirements at a time."
"The dashboard was not working at first. Later on, it was difficult to customize it."
"One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers."
"At the moment, when we are trying to use this tool, we are finding quite a few compatibility issues between the tool and the applications on the test. We wouldn't consider it perfectly stable for that reason."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"Could be more user-friendly on the installation and configuration side."
"The browser based testing needs to be improved."
"At that time, we never had good technical support in Bangalore."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help."
"Everything is very manual. It's up to us to find out exactly what the issues are."
 

Pricing and Cost Advice

"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."
"For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"It is very expensive as compared to other tools. We didn't get their premier version. It is a lesser version, and to upgrade, there will be an additional cost for us."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"I'd rate the pricing as 3/10 as it's very expensive."
"I've never been in the procurement process for it. I don't think it is cheap. Some of the features can be quite expensive."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Performing Arts
7%
Marketing Services Firm
7%
Financial Services Firm
14%
Manufacturing Company
12%
Construction Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise160
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
What is your experience regarding pricing and costs for Silk Test?
The pricing depends on the license used. The pricing is similar to others in the market.
What is your primary use case for Silk Test?
The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.
 

Also Known As

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: April 2026.
889,855 professionals have used our research since 2012.