OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #8 with an average rating of 9.1, while Tidal Software by Redwood is ranked #12 with an average rating of 9.2. SMA Technologies holds a 1.7% mindshare in WA, compared to Tidal Software by Redwood’s 4.2% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

OpCon

Read 59 OpCon reviews

1,887 Views
1,679 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,404 Views
2,380 Comparison Views

97% willing to recommend

OpCon

Tidal by Redwood

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Executive SummaryUpdated on Jun 15, 2025

Tidal by Redwood and OpCon compete in the workload automation category. Tidal has the upper hand in enterprise-wide scheduling, while OpCon is particularly effective in financial services due to its advanced automation capabilities.

Features: Tidal by Redwood excels with its holiday-aware job scheduling, segmenting user permissions, and recent client upgrades that enhance security and satisfaction. It offers robust calendaring and cross-platform capabilities to maintain productivity. OpCon shines in automation, especially for financial operations, handling error management effectively and simplifying complex processes with its self-service and integration features.

Room for Improvement: Tidal could improve its reporting capabilities and integration for monitoring long-running jobs. Users mention a learning curve for onboarding and suggest aligning user experience with modern standards. OpCon could enhance its visual interface and improve its entry-level documentation. Optimizations within its graphical interface are also recommended to improve user interaction and handle complex task sequences more efficiently.

Ease of Deployment and Customer Service: Tidal operates primarily on on-premise models with partial support for hybrid and cloud environments. It emphasizes responsive customer service post-separation from Cisco. OpCon, also on-premise, is noted for a helpful and knowledgeable support team. Both prioritize extensive after-deployment support, with Tidal focusing on video and technical documentation for better user transition.

Pricing and ROI: Tidal offers a flexible licensing model that is predictable, providing significant ROI through operational savings in scheduling. OpCon, despite a higher initial cost, offers long-term cost benefits by potentially replacing full-time staff with automation solutions, particularly in financial services. Clients of both solutions should consider additional feature costs beyond base deployments, with Tidal praised for transparency in pricing and OpCon delivering ROI through detailed analytics and automation efficiency.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: June 2025).

Buyer's Guide

OpCon vs. Tidal by Redwood

June 2025

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Helped 860,825 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpCon

Ranking in Workload Automation

8th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

12th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of OpCon is 1.7%, down from 2.4% compared to the previous year. The mindshare of Tidal by Redwood is 4.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I rate OpCon support 10 out of 10. I've never had a problem with them. I've always been able to get answers quickly and always seem to find a knowledgeable person to assist with any questions."

"Having the jobs laid out while attaching dependencies is a nice addition to the program."

"File Watcher can run jobs when files are made available in a folder."

"We particularly like the fact that it's graphical because it is Windows-based. Before, we were text-based on the mainframe. You can also produce flow charts. Because it's point-and-click, its ease of use is very nice."

"There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key."

"The automation part of OpCon is the most valuable for us, with all the core processing. It's really mostly hands-off unless we have failures. In our old days, we'd spend a good part of the day doing processing via manual tasks. We don't have to do any of that any longer."

"It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and consistently, especially over weekends or through the night. Instead, you can have OpCon do them."

"The most valuable feature of OpCon is its scheduling capability, particularly for automating file transfers with vendors."

More OpCon pros

"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"It's the most efficient tool in doing repetitive tasks and saves a lot of time with minimum possibility of error."

"We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls..."

"The data management on offer was valuable."

"One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

More Tidal by Redwood pros

Cons

"I might like to see a little bit more of a seamless user interface. That would be good. They're moving towards a browser-type interface, rather than the Java application that we currently use. Also, a little bit more built-in self-service would be good, rather than a standalone product."

"There are some limitations in the actual jobs that are created and how you're able to rename files. Suppose you're bringing in, say, 10, 15, or 20 reports from a core system, and you're using an "asterisk character" to identify files. For example, if you're grabbing files that start with this, end with this, but the characters in between could be different, it has to retain that same name in the destination. It won't allow you to rename them with a date stamp or the like."

"We would like a display of the created date, created by, and last modified date, as well as modified by."

"It would be nice to go to a fully thin client."

"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."

"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."

"It was hard to automate in the beginning because there were a lot of concepts. I had to learn a lot of things, as I never used such a software before. I learned a lot of the concepts and ideas behind it in the beginning."

"I believe there's room for improvement, and while I think it's something they are considering, I would welcome seeing OpCon integrate with a broader range of systems and third-party products."

More OpCon cons

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"The product’s UI is outdated. They should work on this particular area."

"I would like more involvement with the cloud."

"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."

"The biggest improvement they need to work on is doing better QA checks before they release new patches and service packs. We do find that you can't trust getting the new product right away, as they have to get some bug fixes out. They do tend to have some bugs in the first iteration."

"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

"To better fit their unique needs, the solution should give more customization options."

More Tidal by Redwood cons

Pricing and Cost Advice

"Our licensing is on a yearly basis."

"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."

"It's definitely worth the cost."

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"On a yearly basis our cost is between $25,000 and $30,000."

"The cost is just shy of $20,000. That's for two licenses annually, production, and failover. It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours."

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."

More OpCon pricing and cost advice

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"The price is reasonable in terms of the product’s functionality."

"BMC is really expensive. The other solutions are about the same price. I think Tidal is even cheaper than the others, such as CA, Stonebranch, and JAMS."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"I have had no issues with the licensing."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

"The new prices that we've received seem reasonable and comparable to the marketplace."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

45%

Financial Services Firm

18%

Government

Real Estate/Law Firm

Financial Services Firm

19%

Manufacturing Company

12%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

Comparisons

Control-M vs OpCon

Compared 31% of the time

VisualCron vs OpCon

Compared 11% of the time

IBM Workload Automation vs OpCon

Compared 11% of the time

AutoSys Workload Automation vs OpCon

Compared 11% of the time

Amazon Managed Workflows for Apache Airflow vs OpCon

Compared 6% of the time

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MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 33% of the time

Control-M vs Tidal by Redwood

Compared 22% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 9% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 9% of the time

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Product Reports

Buyer's Guide

OpCon

June 2025

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Buyer's Guide

Tidal by Redwood

June 2025

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

June 2025

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