OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #7 with an average rating of 9.1, while Tidal Software by Redwood is ranked #13 with an average rating of 8.5. SMA Technologies holds a 1.7% mindshare in WA, compared to Tidal Software by Redwood’s 4.7% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

OpCon

Read 59 OpCon reviews

1,883 Views
1,695 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,191 Views
2,169 Comparison Views

97% willing to recommend

OpCon

Tidal by Redwood

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Tidal by Redwood and OpCon compete in the workload automation category. Tidal has the upper hand in enterprise-wide scheduling, while OpCon is particularly effective in financial services due to its advanced automation capabilities.

Features: Tidal by Redwood excels with its holiday-aware job scheduling, segmenting user permissions, and recent client upgrades that enhance security and satisfaction. It offers robust calendaring and cross-platform capabilities to maintain productivity. OpCon shines in automation, especially for financial operations, handling error management effectively and simplifying complex processes with its self-service and integration features.

Room for Improvement: Tidal could improve its reporting capabilities and integration for monitoring long-running jobs. Users mention a learning curve for onboarding and suggest aligning user experience with modern standards. OpCon could enhance its visual interface and improve its entry-level documentation. Optimizations within its graphical interface are also recommended to improve user interaction and handle complex task sequences more efficiently.

Ease of Deployment and Customer Service: Tidal operates primarily on on-premise models with partial support for hybrid and cloud environments. It emphasizes responsive customer service post-separation from Cisco. OpCon, also on-premise, is noted for a helpful and knowledgeable support team. Both prioritize extensive after-deployment support, with Tidal focusing on video and technical documentation for better user transition.

Pricing and ROI: Tidal offers a flexible licensing model that is predictable, providing significant ROI through operational savings in scheduling. OpCon, despite a higher initial cost, offers long-term cost benefits by potentially replacing full-time staff with automation solutions, particularly in financial services. Clients of both solutions should consider additional feature costs beyond base deployments, with Tidal praised for transparency in pricing and OpCon delivering ROI through detailed analytics and automation efficiency.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: September 2025).

Buyer's Guide

OpCon vs. Tidal by Redwood

September 2025

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Helped 872,098 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpCon

Ranking in Workload Automation

7th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

13th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of OpCon is 1.7%, down from 2.0% compared to the previous year. The mindshare of Tidal by Redwood is 4.7%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
OpCon	1.7%
Tidal by Redwood	4.7%
Other	93.6%

Workload Automation

Featured Reviews

Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."

"The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day... The scheduler works as it should."

"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

"Among the numerous valuable features, one standout capability is the implementation of self-service buttons."

"We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours."

"It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to."

"Where I see it working best is when we are trying to automate jobs."

"With a simple click of a button in self-service, the department or the user can complete his/her job."

More OpCon pros

"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."

"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."

"The job dependency is something that you cannot have in a regular, simple cron job or simple scheduler dependency. The event-driven jobs are core for us, as we really need that. Therefore, we really need Tidal with its ability to run thousands of jobs per day."

More Tidal by Redwood pros

Cons

"I don't really think anything needs to be improved within the functionality. The only struggle I had, when I first started using it, is that it depends a lot on the command line and I didn't have that experience. So more built-in, basic commands or more education on commands would be good."

"The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software."

"I believe there's room for improvement, and while I think it's something they are considering, I would welcome seeing OpCon integrate with a broader range of systems and third-party products."

"At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump."

"The only thing that we have been talking about with the vendor is the Solution Manager tool that we have. It is a great tool. It is getting replaced by another tool that is probably called Enterprise Manager. We just had a few complaints about it. The navigation of that new tool is a little bit more arbitrary than what we have been used to."

"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."

"The biggest area where there is room for improvement would be integration with their code. They've got a function for embedded scripts and it would be nice if that worked with a code or versioning management system, like GitLab."

"One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice."

More OpCon cons

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

"The software's performance and scalability could be improved, particularly when dealing with large-scale workloads or complex business processes."

"I would like more involvement with the cloud."

"The product’s UI is outdated. They should work on this particular area."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"I know they are working on it, but there needs to be better reporting. Currently, there are only three or four reports that we can get off of the system. That needs to be improved. They already have a solution to this in the new version. I.e., a schedule of all the jobs running for one day, specifically calling out what dependencies that job relies on. It would be like a flow chart of how the day's jobs would run."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."

More Tidal by Redwood cons

Pricing and Cost Advice

"It's definitely worth the cost."

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

"I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price."

"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."

"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."

"The pricing is very reasonable."

"The total cost of ownership is about the same to our previous product. The costs are relatively similar."

"Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task."

More OpCon pricing and cost advice

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"There are project, system, and server costs. Some of the things that they are doing is introducing new products. They are introducing what they call their Repository, which is a way for you to move a job. That doesn't cost anything to us, because it is reusing a tool called Transporter. The repository is the successor to Transporter, so we already own it and are sort of grandfathered in. But that new product requires a server and database, so now we have to go out and get a server and database. So, there is a cost there."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"We are satisfied with the pricing of Tidal. It's in the moderate range and it feels very achievable for us."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"We think the pricing is very fair. We have been happy with the pricing compared to some of the other solutions in the space."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

46%

Financial Services Firm

16%

Non Profit

Manufacturing Company

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	29
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What advice do you have for others considering Tidal Automation?

I would recommend Tidal Automation by Redwood as the first priority for users looking for any automation tool. Overall, I rate Tidal Automation by Redwood a nine out of ten.

See all answers

Comparisons

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Compared 11% of the time

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VisualCron vs OpCon

Compared 10% of the time

Automic Automation vs OpCon

Compared 5% of the time

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Compared 29% of the time

Control-M vs Tidal by Redwood

Compared 16% of the time

Automic Automation vs Tidal by Redwood

Compared 10% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 8% of the time

Amazon Managed Workflows for Apache Airflow vs Tidal by Redwood

Compared 2% of the time

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Product Reports

Buyer's Guide

OpCon

October 2025

Download OpCon product report

Buyer's Guide

Tidal by Redwood

October 2025

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Information Not Available

Buyer's Guide

OpCon vs. Tidal by Redwood

September 2025

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