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Okta Workforce Identity vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Authentication Systems
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Single Sign-On (SSO) (2nd), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (7th)
Thales Authenticators
Ranking in Authentication Systems
13th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Okta Workforce Identity is 4.4%, down from 5.4% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity4.4%
Thales Authenticators2.3%
Other93.3%
Authentication Systems
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products."
"They have good push authentications."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"The most valuable feature is the identity access authentication."
"The solution's technical support is good."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"The technical support services are good."
"One valuable feature is Thales' ability to provide off-site tokens."
"Scalable and stable."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
 

Cons

"Okta Workforce Identity could improve provisioning it can be made simpler."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"The guest user access could be improved."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"The product does not offer enough integration capabilities."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"It can have more API integrations."
"Okta Workforce Identity can improve by having more features in governance."
"We faced issues due to slow ticket responses, which improved over time."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The solution should allow for support of multi-tenant architecture."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The stability could improve."
"Lacks integration with other platforms."
 

Pricing and Cost Advice

"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"The cost per user for this solution is really high and could be reduced."
"Okta has fairly competitive pricing."
"The pricing is reasonable."
"License is around US$20,000 annually."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"The price of Okta Workforce Identity is reasonable."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
Financial Services Firm
13%
Government
11%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

No data available
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Okta Workforce Identity vs. Thales Authenticators and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.