


Find out what your peers are saying about Microsoft, Okta, Cisco and others in Single Sign-On (SSO).
With Single Sign-On and automated identity management, employees can access applications faster while IT teams spend less time handling authentication issues.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
I have contacted the support team of Ping Identity Platform for help before, and my experience with them varies depending on the situation at hand.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
Okta Workforce Identity is a stable product.
There are no doubts regarding the stability of Okta Customer Identity.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
There have been no major outages, and performance has been really consistent.
If OneLogin has an issue, users can suddenly lose access to multiple applications at the same time.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Improvements could be made by simplifying integrations and providing more intuitive configuration options for administrators.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Okta Platform | 10.4% |
| OneLogin | 4.1% |
| Ping Identity Platform | 4.9% |
| Other | 80.6% |



| Company Size | Count |
|---|---|
| Small Business | 47 |
| Midsize Enterprise | 24 |
| Large Enterprise | 59 |
| Company Size | Count |
|---|---|
| Small Business | 115 |
| Midsize Enterprise | 26 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.