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Odin Service Automation [EOL] vs OpenText GXS [EOL] comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odin Service Automation [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText GXS [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Featured Reviews

it_user297870 - PeerSpot reviewer
Senior Vice President Cloud and Hosting Sales at a tech vendor with 501-1,000 employees
It is compatible with the Application Packaging Standard.
We have a multi-tier subscription selling solution. Some of the billing functionality could be better enhanced. I would add more granular billing with more complex rules. For example, the average storage used in a month, or the minimum amount, whichever one is greater. For more detail: Existing APS realization supports monthly average billing. E.g. if we sell storage to the customer, OSA will calculate how much space was used in average during e.g. calendar month and charge customer for it. It does create a bunch of complications as showing for the customer an evidence that confirms the average number is typically complicated. Our customers base prefers to deal with end-of-the month values. In example with storage, it would imply billing customer for the usage based on usage at the last day of the month. Why is it better? 1) Much easy to explain to customers how it works 2) Much easy to show in our application that usage is in our application is equal to the usage customer was billed for. Implementing in our application “proof” of average billing is much more complicated 3) Finally – much faster adoption and much faster go-to-market for customers like Acronis
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Overview

 

Sample Customers

OzHosting.com, Triple C, Keenondots, iiNet, KPN, Blacknight Solutions, Hostway
British Gas, HCT Group