Try our new research platform with insights from 80,000+ expert users

NovaStor NovaBACKUP vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NovaStor NovaBACKUP
Ranking in Backup and Recovery
33rd
Average Rating
9.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Disaster Recovery (DR) Software (17th)
Unitrends
Ranking in Backup and Recovery
37th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of NovaStor NovaBACKUP is 0.2%, up from 0.2% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Rainer Kummerfeldt - PeerSpot reviewer
Easy to work and offers features for tape backups, disk backups, and whatever you want
NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very good and easy-to-use tool for non-technical people."
"It's the easiest way to configure it."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"It's not easy to scale it."
"The predictive analytics are great and the reporting is awesome."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It is an easy system to use. The support, if needed, is always willing to help."
"The ability to back up both physical and virtual appliances under one roof."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
 

Cons

"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."
"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."
"Network-based storage stability could be improved."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"If the interface could be less complex, it is would be great."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the solution's maintenance and support."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Pricing model constantly changes."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"No comment."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
850,491 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Manufacturing Company
10%
Educational Organization
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about NovaStor NovaBACKUP?
It is a very good and easy-to-use tool for non-technical people.
What is your experience regarding pricing and costs for NovaStor NovaBACKUP?
My company has to make yearly payments towards the solution's maintenance and support.
What needs improvement with NovaStor NovaBACKUP?
The room for improvement lies in the compatibility of NovaBACKUP with older operating systems like Windows XP. Some customers still rely on outdated systems due to specific production requirements....
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

NovaBACKUP
No data available
 

Overview

 

Sample Customers

Ex'pression College, Osborne Wood Products Inc., REIT Technologies
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about NovaStor NovaBACKUP vs. Unitrends and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.