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Norton Small Business vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
6.8
Veeam Data Cloud for Microsoft 365 offers operational efficiency, data recovery, and business continuity without detailed financial ROI assessments.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
7.3
Customers praise Veeam Data Cloud for Microsoft 365's responsive and effective support, with quick solutions and knowledgeable assistance.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
They give us a notification very much in advance if there is a maintenance activity.
Manager, Information Technology at Greencoast Enterprises LLC
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers scalable, flexible management, enabling easy expansion without dedicated IT staff.
From organization to organization, the scalability requirement varies.
Manager, Information Technology at Greencoast Enterprises LLC
It is infinity in the sense that everything is hosted by Microsoft, making it literally infinite.
Director at iPlanet Solution Sdn Bhd
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is reliable and stable, with excellent performance on Windows and Linux platforms.
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Veeam Data Cloud users seek better pricing, performance, scalability, intuitive UI, integration, backup speed, documentation, and support improvements.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Data Cloud for Microsoft 365 can be improved by making it more affordable.
Director at iPlanet Solution Sdn Bhd
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Veeam Data Cloud is subscription-based, with mixed pricing opinions, but valued for functionality, reliability, and educational discounts.
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Manager, Information Technology at Greencoast Enterprises LLC
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Veeam Data Cloud for Microsoft 365 offers user-friendly, scalable backup and recovery with robust compliance and integration features.
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
Manager, Information Technology at Greencoast Enterprises LLC
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
I have utilized the granular recovery options for recovery mailbox and OneDrive.
Director at iPlanet Solution Sdn Bhd
 

Categories and Ranking

Norton Small Business
Ranking in Cloud Backup
38th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (12th), Endpoint Protection Platform (EPP) (29th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Norton Small Business is 0.5%, up from 0.1% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.5%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.5%
Norton Small Business0.5%
Other96.0%
Cloud Backup
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
7%
Educational Organization
6%
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about Norton Small Business vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.