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NinjaOne vs ThreatSync NDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (19th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
ThreatSync NDR
Ranking in Network Monitoring Software
56th
Average Rating
8.6
Reviews Sentiment
8.7
Number of Reviews
2
Ranking in other categories
Network Detection and Response (NDR) (18th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of ThreatSync NDR is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NinjaOne1.0%
ThreatSync NDR0.3%
Other98.7%
Network Monitoring Software
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Michael-Foster - PeerSpot reviewer
Head of IT at Bulkhaul Limited
Has improved threat detection and reduced manual workload through real-time cloud insights
ThreatSync+ NDR has helped identify potential security gaps in my network, and we are currently working on resolving them. The impact on incident response time varies. During daytime operations, it reacts instantly with a notification delay of 10 to 20 minutes, while nighttime notifications can have up to eight hours delay. ThreatSync+ NDR has enhanced our ability to proactively manage network risks by enabling us to implement extra measures at a lower level based on its findings. The compliance reporting tools are comprehensive and meet our requirements. Though we haven't conducted official compliance reporting yet, we anticipate it will save approximately one day of work in report compilation. Regarding pricing, WatchGuard rates a nine out of ten. We maintain 1,001 licenses for ThreatSync+ NDR, serving approximately 1,000 users, with about 300 local users in the UK. ThreatSync+ NDR's effectiveness in identifying weaknesses before exploitation is excellent and very quick. I recommend ThreatSync+ NDR to other users based on its rapid deployment and immediate value delivery. I rate ThreatSync+ NDR 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer support at NinjaOne is excellent, rated ten out of ten."
"NinjaOne's best feature is its monitoring."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"NinjaOne is a great product. It is working and it is always developing."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"Implementing ThreatSync+ NDR has influenced our business significantly as it provides enhanced security and saves several hours daily by eliminating manual log reviews."
"ThreatSync NDR is a strong addition to our company's security architecture."
 

Cons

"I want NinjaOne to improve the reports."
"NinjaOne's reporting module is cumbersome."
"NinjaOne's pricing and user interface needs improvement."
"The ticketing system in NinjaOne is not the best."
"The solution could improve by optimizing the internet connection being used."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
"After using ThreatSync+ NDR for about a year, areas for improvement include the ability to pull logs from other vendors using an API."
"There are definitely areas for improvements in ThreatSync NDR, as no product is perfect. Its effectiveness depends on proper network visibility, so if important traffic segments are not mirrored or monitored, detection may be incomplete."
 

Pricing and Cost Advice

"Its pricing is great."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Construction Company
16%
Outsourcing Company
9%
Comms Service Provider
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What needs improvement with ThreatSync+ NDR?
After using ThreatSync+ NDR for about a year, areas for improvement include the ability to pull logs from other vendors using an API. You can use Netflow which gets around this in some cases.
What is your primary use case for ThreatSync+ NDR?
We use ThreatSync+ NDR for both network monitoring and detection and response.
What advice do you have for others considering ThreatSync+ NDR?
ThreatSync+ NDR has helped identify potential security gaps in my network, and we are currently working on resolving them. The impact on incident response time varies. During daytime operations, it...
 

Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
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