NinjaOne vs OpenText Network Operations Management comparison

NinjaOne and OpenText are both solutions in the Network Monitoring Software category. NinjaOne is ranked #10 with an average rating of 8.6, while OpenText is ranked #59 with an average rating of 8.0. NinjaOne holds a 1.1% mindshare in NMS, compared to OpenText’s 0.4% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

NinjaOne

Read 25 NinjaOne reviews

14,156 Views
3,397 Comparison Views

95% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

1,638 Views
1,278 Comparison Views

75% willing to recommend

NinjaOne

OpenText Network Operations...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

NinjaOne and OpenText Network Operations Management compete in IT management, with NinjaOne excelling in pricing and support, while OpenText offers superior features justifying its cost.

Features: NinjaOne is known for its device and network management capabilities, providing a streamlined dashboard, efficient automation tools, and intuitive platform integration. OpenText Network Operations Management offers comprehensive monitoring solutions, robust analytics with deeper insights, and detailed reporting with scalability.

Room for Improvement: NinjaOne could enhance its analytics capabilities, expand on reporting options, and improve scalability for larger enterprises. OpenText might focus on simplifying its deployment, offering more cost-effective solutions for smaller businesses, and enhancing the automation features to align with competitors.

Ease of Deployment and Customer Service: NinjaOne offers a cloud-based deployment model favored for simple and fast implementation, along with responsive customer support. OpenText provides on-premise and hybrid options, which require more complex installation processes but cater to larger IT infrastructures and come with extensive customer service resources.

Pricing and ROI: NinjaOne offers competitive pricing with a clear ROI due to its cost-efficient setup and reduced operational overhead. OpenText, while demanding a higher initial investment, delivers a solid ROI for those seeking detailed network insights and long-term scalability, justified by its extensive functionalities. NinjaOne’s pricing is beneficial for those needing immediate cost efficiency, whereas OpenText targets larger enterprises.

To learn more, read our detailed NinjaOne vs. OpenText Network Operations Management Report (Updated: June 2026).

Buyer's Guide

NinjaOne vs. OpenText Network Operations Management

June 2026

Download the complete report

Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)

OpenText Network Operations...

Ranking in Network Monitoring Software

59th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (22nd)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.1%, up from 0.7% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.1%
OpenText Network Operations Management	0.4%
Other	98.5%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good at managing updates and for remote support."

"The tool's most valuable feature is third-party application updates."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"NinjaOne's best feature is its monitoring."

"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."

More NinjaOne pros

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

Cons

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

"I would like to see more scripts for PowerShell commands."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

"NinjaOne's pricing and user interface needs improvement."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

More NinjaOne cons

"The user interface is outdated and needs improvement, especially for service and topology maps."

"It may need a more customizable UI."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

Pricing and Cost Advice

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We currently pay $1.20 per device on a monthly basis."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

902,894 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

Computer Software Company

Manufacturing Company

Financial Services Firm

Construction Company

25%

Comms Service Provider

14%

Outsourcing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

No data available

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

See all answers

What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

Comparisons

Atera vs NinjaOne

Compared 3% of the time

WhatsUp Gold vs NinjaOne

Compared 3% of the time

Tanium vs NinjaOne

Compared 3% of the time

N-able N-central vs NinjaOne

Compared 3% of the time

Kaseya 365 vs NinjaOne

Compared 2% of the time

More NinjaOne Competitors

SolarWinds NPM vs OpenText Network Operations Management

Compared 18% of the time

ManageEngine OpManager vs OpenText Network Operations Management

Compared 15% of the time

Cisco DNA Center vs OpenText Network Operations Management

Compared 14% of the time

IBM Tivoli NetCool vs OpenText Network Operations Management

Compared 11% of the time

ThousandEyes vs OpenText Network Operations Management

Compared 9% of the time

More OpenText Network Operations Management Competitors

Product Reports

Buyer's Guide

NinjaOne

June 2026

Download NinjaOne product report

Buyer's Guide

Network Management Applications

June 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

No data available

Micro Focus Network Operations Management

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

OpenText Network Operations Management offers a comprehensive suite of tools designed for efficient network operations and management. It helps organizations streamline their network processes, ensuring enhanced performance and reliability in complex IT environments.

The platform is robust, providing capabilities that align with industry needs for automation and integration. Its powerful analytics and monitoring features enable IT teams to effectively manage network performance, detect anomalies, and ensure uptime. OpenText Network Operations Management supports scalable IT infrastructures, ensuring reliable operations in both cloud and on-premises settings.

What are the key features of OpenText Network Operations Management?

Scalable Monitoring: Provides continuous visibility into network performance across all environments.
Automation: Reduces manual tasks through automated workflows and alerts.
Incident Management: Enables rapid detection and resolution of network issues.
Analytics: Offers insights through advanced analytics tools to optimize operations.

What benefits or ROI can be expected from OpenText Network Operations Management?

Increased Efficiency: Streamlined processes and automation lead to higher productivity.
Cost Reduction: Minimizes downtime and reduces maintenance costs.
Improved Reliability: Enhances network uptime and performance.
Scalability: Easily adapts to growing network demands.

OpenText Network Operations Management is utilized in sectors like finance, healthcare, and manufacturing, where reliable network performance is crucial. It supports critical operations by ensuring seamless integration and effective management of network resources in these industries.

OpenText

Sample Customers

Status Pros, Mitchell and Company

Information Not Available

Buyer's Guide

NinjaOne vs. OpenText Network Operations Management

June 2026

Free Report: NinjaOne vs. OpenText Network Operations Management

Find out what your peers are saying about NinjaOne vs. OpenText Network Operations Management and other solutions. Updated: June 2026.

DOWNLOAD NOW

902,894 professionals have used our research since 2012.

See our NinjaOne vs. OpenText Network Operations Management report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.