NinjaOne vs OpenText Network Operations Management comparison

NinjaOne and OpenText are both solutions in the Network Monitoring Software category. NinjaOne is ranked #10 with an average rating of 8.6, while OpenText is ranked #59 with an average rating of 8.0. NinjaOne holds a 1.0% mindshare in NMS, compared to OpenText’s 0.4% mindshare. Additionally, 95% of NinjaOne users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

NinjaOne

Read 25 NinjaOne reviews

15,529 Views
3,727 Comparison Views

95% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

1,823 Views
1,404 Comparison Views

75% willing to recommend

NinjaOne

OpenText Network Operations...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

NinjaOne and OpenText Network Operations Management compete in IT management, with NinjaOne excelling in pricing and support, while OpenText offers superior features justifying its cost.

Features: NinjaOne is known for its device and network management capabilities, providing a streamlined dashboard, efficient automation tools, and intuitive platform integration. OpenText Network Operations Management offers comprehensive monitoring solutions, robust analytics with deeper insights, and detailed reporting with scalability.

Room for Improvement: NinjaOne could enhance its analytics capabilities, expand on reporting options, and improve scalability for larger enterprises. OpenText might focus on simplifying its deployment, offering more cost-effective solutions for smaller businesses, and enhancing the automation features to align with competitors.

Ease of Deployment and Customer Service: NinjaOne offers a cloud-based deployment model favored for simple and fast implementation, along with responsive customer support. OpenText provides on-premise and hybrid options, which require more complex installation processes but cater to larger IT infrastructures and come with extensive customer service resources.

Pricing and ROI: NinjaOne offers competitive pricing with a clear ROI due to its cost-efficient setup and reduced operational overhead. OpenText, while demanding a higher initial investment, delivers a solid ROI for those seeking detailed network insights and long-term scalability, justified by its extensive functionalities. NinjaOne’s pricing is beneficial for those needing immediate cost efficiency, whereas OpenText targets larger enterprises.

To learn more, read our detailed NinjaOne vs. OpenText Network Operations Management Report (Updated: August 2026).

Buyer's Guide

NinjaOne vs. OpenText Network Operations Management

August 2026

Download the complete report

Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NinjaOne

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (6th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (19th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)

OpenText Network Operations...

Ranking in Network Monitoring Software

59th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (21st)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.0%
OpenText Network Operations Management	0.4%
Other	98.6%

Network Monitoring Software

Featured Reviews

Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Read full review

AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."

"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."

"NinjaOne has positively impacted my organization by providing an easier way to deploy machines, manage them, troubleshoot, and assist people."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."

More NinjaOne pros

"When it comes to customization, Micro Focus is more mature than its competitors."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

Cons

"The ticketing system in NinjaOne is not the best."

"Customer support is active and proactive, but not reachable 24/7, which is an issue."

"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."

"The graphical user interface could be improved."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"NinjaOne's reporting module is cumbersome."

"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

More NinjaOne cons

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"It may need a more customizable UI."

"The user interface is outdated and needs improvement, especially for service and topology maps."

Pricing and Cost Advice

"Its pricing is great."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"The pricing is reasonable and cheaper than ConnectWise."

"The product's pricing depends on the number of PCs or devices."

More NinjaOne pricing and cost advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Comms Service Provider

10%

Manufacturing Company

Computer Software Company

Financial Services Firm

Construction Company

25%

Comms Service Provider

13%

Outsourcing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

No data available

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

See all answers

What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

See all answers

What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

See all answers

What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

Comparisons

Atera vs NinjaOne

Compared 3% of the time

Tanium vs NinjaOne

Compared 3% of the time

WhatsUp Gold vs NinjaOne

Compared 3% of the time

N-able N-central vs NinjaOne

Compared 3% of the time

Kaseya 365 vs NinjaOne

Compared 3% of the time

More NinjaOne Competitors

SolarWinds NPM vs OpenText Network Operations Management

Compared 16% of the time

ManageEngine OpManager vs OpenText Network Operations Management

Compared 14% of the time

Cisco DNA Center vs OpenText Network Operations Management

Compared 14% of the time

IBM Tivoli NetCool vs OpenText Network Operations Management

Compared 11% of the time

FireMon Asset Manager vs OpenText Network Operations Management

Compared 9% of the time

More OpenText Network Operations Management Competitors

Product Reports

Buyer's Guide

NinjaOne

August 2026

Download NinjaOne product report

Buyer's Guide

Network Management Applications

August 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

No data available

Micro Focus Network Operations Management

Overview

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

OpenText Network Operations Management offers a comprehensive suite of tools designed for efficient network operations and management. It helps organizations streamline their network processes, ensuring enhanced performance and reliability in complex IT environments.

The platform is robust, providing capabilities that align with industry needs for automation and integration. Its powerful analytics and monitoring features enable IT teams to effectively manage network performance, detect anomalies, and ensure uptime. OpenText Network Operations Management supports scalable IT infrastructures, ensuring reliable operations in both cloud and on-premises settings.

What are the key features of OpenText Network Operations Management?

Scalable Monitoring: Provides continuous visibility into network performance across all environments.
Automation: Reduces manual tasks through automated workflows and alerts.
Incident Management: Enables rapid detection and resolution of network issues.
Analytics: Offers insights through advanced analytics tools to optimize operations.

What benefits or ROI can be expected from OpenText Network Operations Management?

Increased Efficiency: Streamlined processes and automation lead to higher productivity.
Cost Reduction: Minimizes downtime and reduces maintenance costs.
Improved Reliability: Enhances network uptime and performance.
Scalability: Easily adapts to growing network demands.

OpenText Network Operations Management is utilized in sectors like finance, healthcare, and manufacturing, where reliable network performance is crucial. It supports critical operations by ensuring seamless integration and effective management of network resources in these industries.

OpenText

Sample Customers

Status Pros, Mitchell and Company

Information Not Available

Buyer's Guide

NinjaOne vs. OpenText Network Operations Management

August 2026

Free Report: NinjaOne vs. OpenText Network Operations Management

Find out what your peers are saying about NinjaOne vs. OpenText Network Operations Management and other solutions. Updated: August 2026.

DOWNLOAD NOW

909,725 professionals have used our research since 2012.

See our NinjaOne vs. OpenText Network Operations Management report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.