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NICE Robotic Automation vs Robocorp comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
NICE Robotic Automation
Ranking in Robotic Process Automation (RPA)
32nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Robocorp
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of NICE Robotic Automation is 0.6%, up from 0.6% compared to the previous year. The mindshare of Robocorp is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Sigal Svilim - PeerSpot reviewer
Provides great automation features that save us time and money
We use this solution for our customer representatives and also for robotic automation. We primarily use this NICE product for making automation processes. I'm the Chief Information Officer and we are customers of NICE.  Robotic Automation has saved us time and money by moving our processes away…
Mohammed Zaman - PeerSpot reviewer
It's easy to create Python libraries and custom scripts for a particular client and general use cases
We've had conversations with the head of Robocorp over Slack about things we want to improve. We want to introduce some packages, but the authentication tokens and many other things are not there. We can do it in Python, but the custom packages are unavailable. We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities. I don't know if they have updated the UI in the latest version, but they could improve that. The UI selector isn't that great. It would be nice to take elements from the console and customize parts. Everything is based on command lines, which I do not like. A flow chart with block items would be good for optimizing code. I would also like more support tools for developers so it's easier to understand when passing code to others.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."
"We have found the pricing to be very reasonable."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"I would rate the technical support as a nine out of ten because it is quite fast and courteous."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"I actually quite liked the no-coding functionality."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."
"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."
"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."
"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."
"Provides good automation features."
"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."
"The deployment of NICE Robotic Automation is easy."
"The solution is based on Python which makes it very valuable."
"It offers high scalability and enables automation in ways that haven't been possible before."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"The ability to create separate organizations on this platform makes it easier to bill each of the clients separately."
"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."
"I can use it as a library by importing Python scripts, allowing me to access its many features while working with coding."
"Robocorp is based on Python, so you can use Python scripts and create libraries for your use cases. Building libraries and custom scripts for a particular client and general use cases is easy. We can reuse those scripts for other clients, so we start seeing benefits quickly."
"The process execution and all features are very good."
 

Cons

"The documentation is not that great."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"The product also has a limited use case in some respects."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The interface could be more user-friendly and easier to navigate."
"Fortra's Automate is not as reliable as I would like it to be."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"There is a need for NICE robotics to be more user-friendly."
"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."
"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."
"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."
"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."
"There are a few areas for improvement in the installation phase"
"The solution is not as intuitive as it could be and integrating took a lot of time."
"They should fully develop Robocorp Studio because it would attract a lot of people to the Robocorp platform."
"An additional feature I'm looking for in Robocorp is SAP automation."
"The deployment process is complex and not straightforward, especially for legacy modernization."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"Robocorp is still in development, so most of the keywords are a bit confusing. I have to alter lots of automation steps between processing and development. However, Selenium is due for an update soon, and Robcorp is addressing some of the limitations caused by the previous Selenium version."
"The platform's documentation could be better."
"The solution could be more stable."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
"The pricing is fine."
"The price is cheaper than other competitors. I would rate the cost as one out of five."
"In terms of licenses, there is a return on investment in that area."
"The product has good pricing."
"You don't have to pay for the license. You have to pay for the time you use it."
"The solution is a very affordable price."
"It's a cost-effective solution."
"Robocorp is much better in terms of pricing compared to UiPath."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
24%
Financial Services Firm
21%
Real Estate/Law Firm
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
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Earn 20 points
What do you like most about Robocorp?
The product has a valuable business process automation feature.
What is your experience regarding pricing and costs for Robocorp?
The product has good pricing. They offer an efficient pay-as-you-go pricing model. There are different models for ent...
What needs improvement with Robocorp?
The platform's documentation could be better.
 

Also Known As

HelpSystems Automate, Automate
No data available
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
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Find out what your peers are saying about NICE Robotic Automation vs. Robocorp and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.